Tanishq Reviews 

448
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, polite, and welcoming, ensuring that every single store visit feels genuinely comfortable. Many people also deeply appreciate the wide variety of beautiful jewelry designs, the reliable product quality, and the extremely patient guidance provided. Some people were dissatisfied with the poor customer service, highlighting unhelpful staff interactions, general unresponsiveness, and an overall lack of proper support. Reviewers additionally noted frustrating experiences regarding difficult product exchanges, unexpected delivery delays, and ongoing challenges with resolving various after-sales service issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their polite, helpful, and friendly demeanor... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and severe criticism. Many... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their purchases. While many... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly, quick, polite, and helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reporting a wide range of vastly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

448 reviews

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No history of asking for reviews

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3.8

All reviews

(448)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst after sale service….I m a…

Worst after sale service….I m a customer of Tanishq since many years but did not get any complaint but recently I purchased a ring with rodium polish. Within one month the polish gone. I contact to the store. They bluntly refused to exchange the product and said to leave the product for quality check without knowing the solution they will give. As a customer why should I bear all this rubbish. Quality check is ur internal procedure. I will suggest people to think twice before purchasing from Tanishq specially from Worldmark, Gurgaon outlet. The dealing lady was Sarvesh and the store manager is Ranjan. They will insist u take membership with worst after sale service….

15 December 2025
Unprompted review
Rated 3 out of 5 stars

Full of purity of gold

The sales girl was very nice, her name was Neelam, but the greeter did not even wish for me, that girl's name was Avneet Kaur from Patiala. Wishing the customer, asking her about it, thanking her, but she was not like that at all, she was in her attitude.

13 December 2025
Unprompted review
Rated 4 out of 5 stars

We had a good time while redeeming our…

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Worse then a road side vendor, big cheats

One of the worst customer friendly company, worse then a road side vendor with no ethics or culture. They give you nightmares if you need to connect with them. Extremely good in passing the buck from one desk to the other till you get fed up and give up. I shall share videos of their doings also on social media.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a very lovely, relaxed experience. Thank you, I am delighted with my buy!

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service toll free number

I have been attempting to contact the Tanishq Golden Harvest team through their toll-free number and the experience has been worst. The IVR does not provide a direct option to speak to the concerned team, and after selecting the available route, the system claims to be connecting the call. However, I am left on hold for over 5 minutes with complete silence and no update. It is unclear whether I should remain on hold or disconnect. This issue needs to be addressed urgently.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with…

I had a terrible experience with Tanishq’s online shopping platform. I ordered gold coins but never received them within the promised delivery timeline. When I checked the tracking details on SEQUEL, their delivery partner, no updates were available.

I contacted Tanishq customer care multiple times over phone and email, but every time I only received a generic apology and no real solution. The lack of proper tracking, accountability, and communication from both Tanishq and their courier partner is extremely disappointing.

I expected much better from a reputed brand like Tanishq, but this experience has completely shaken my trust in their online services. Very poor service and irresponsible handling of valuable items.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Very bad coustomer care service they…

Very bad coustomer care service they have pathetic people.... worst ...they are so unprofessional they don't know their job they are just torturing the coustomer.....this is the last time iam buying any thing online from mia by tanishq

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Great

Experience with Tanishq was great, I went to AS Rao nagar Telangana hyderabad. I specially want to thanks Alekha for her best service. She want very kind and had lots of patience to showed me varieties which I would like to buy,and made it a point that I don't go unsatisfied. Also I would like to thank the billing section , who really helped me a lot and made my things easier and faster.
Good work
Keep it up

28 October 2025
Unprompted review
Rated 2 out of 5 stars

I recently purchased gold worth ₹1.2…

I recently purchased gold worth ₹1.2 lakh from Tanishq during Dhanteras, expecting some festive offers or benefits as advertised. However, I was quite disappointed to find that there was no Dhanteras discount and no reduction or benefit on making charges.

As a loyal customer, I chose Tanishq for its trust and quality, but during such a major festive occasion, I expected at least some appreciation or exclusive offer for buyers.

The lack of festive benefits made the purchase feel like a regular day transaction. It would be great if Tanishq could offer better value or loyalty benefits during Dhanteras to match the festive spirit and customer expectations. I am not going to buy now .

19 October 2025
Unprompted review
Rated 2 out of 5 stars

i went to tanishq gurgaon yesterday and…

i went to tanishq gurgaon yesterday and felt cheated. I went to exccahnge some of my 22 kt gold with the new disgns of 22 kt gold. They checked the gold before melting out and found that it is 22kt and after they melt it gold they said it is 20 kt and reduced the excahnge value. How come the karat is getting reduced. I FELT CHEATED. Better to go with your trust worth shops rather than tanishq.

27 September 2025
Unprompted review

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