I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more
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About Talkmobile
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Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
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Great customer service
I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they gave us a great upgrade at the end of the call.
Ruchi the speedster
Ruchi was speedy to answer all my questions and help me get the new sim over the line as I was experiencing a link that didn’t allow me to complete!The fastest digital support intercom I’ve had. Cheers Ruchi!
THE BEST
THE BEST, WAS WITH O2 FOR OVER A DECADE THEY ARE ABSOLUTELY POO, I GET SERVICE WHEREVER I AM WITH TALKMOBILE, SURELY A BLESSING
good fast and accurate
Sue was fantastic
Sue was fantastic. I was setting up my esim and was having trouble accessing my codes so went on Chat.
My queries were sorted and my esim installed with no fuss.
Great service!!
Simple instructions on how to order sim…
Simple instructions on how to order sim only deal. Talk mobile handles the change over from the previous provider and a much better deal overall.
Brilliant reception
Brilliant reception. Easy to change deal when needed. Recommended 3 friends with Amazon rewards.
Very easy and quick
Perfect for me
Great price, simple to migrate, having a choice of a zero spend is a must after being scammed.
Some offers not available
No it all offers were available on links received. Hate have to wait 5 working days before receiving new sim.
Very easy to purchase a sim only deal👍
Talkmobile is excellent for user…
Talkmobile is excellent for user friendly interface and use
Very quick and simple to change network…
Very quick and simple to change network and keep my number. Great price too!
Appalling customer service and incredibly difficult to cancel - AVOID
Couldn't access an account set up for my 13 yr old daughter until the sim was activated. I had set it up with delayed connection until her existing contract ran out. I didn't want the faff of sim replacing just to look at my account and she was out with her phone anyway. I wanted to confirm what date the switchover would be. The customer service I received was so stinkingly awful I wanted to cancel there and then. After TWO HOURS on the webchat I finally got what I wanted. I asked repeatedly for a confirmation email which I never received. Note: Take a transcript of your conversation because they will lie to you. I went back into the webchat a week later, just to confirm this account had been cancelled. I have just checked my bank account and surprise surprise - there is a transaction pending for TALKMOBILE first payment. For a service I have never used and didn't want. Livid is not the word. So glad I ditched these clowns - I am now having to take it up with my bank.
Easy ordering process and easy to read…
Easy ordering process and easy to read documentation.
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