One thing that is important to me is communication and transparency. Take Charge America does a great job at that. I started with them 5 years ago, and they helped me reach my goals, become debt free,... See more
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Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
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Replied to 73% of negative reviews
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Overall very happy with the service and…
Overall very happy with the service and ability to pay off debt. I highly recommend.
Really helpful thank you
It’s nice to see the balances lower…
It’s nice to see the balances lower quicker with the smaller interest rates TCA was able to get for me.

Reply from Take Charge America
Professional and Caring Team
I had a very positive experience with Take Charge America. The agents were excellent,professional, patient, and very helpful throughout the entire process. They took the time to explain everything clearly and answered all my questions, which made me feel comfortable and confident about the decisions I was making.
What stood out the most was how respectful and supportive they were. It’s clear they truly care about helping people improve their financial situation. I’m very grateful for their guidance and would definitely recommend Take Charge America to anyone looking for trustworthy and professional help.
Take Charge America has truly and…
Take Charge America has truly and responsibly taken charge of my indebtedness by having worked out agreements with all my debtors so that each of them receives a negotiated payment each month. It has been a very great relief to me.
You guys are awesome!
Credit card debt
With the credit card debt I had, TCA worked with me and my creditors to give me a payment that fit my budget. I am now working toward a day when I will be debt free.
that your firm is professional and trustworthy
The first time I was talking and shared my issue. They understood and took care of me from the first day, professionally.
Very helpful and transparent about the…
Very helpful and transparent about the charges. They reduced the interest I pay every month and negotiated deals with my credit card companies.
Very kind
Very kind, honest and professional staff every time I reach out to them.
They get the job done!!
Saved me
My counselor is extremely helpful every time I need her and without judgement, I already feel like you know what. Thank You!
Good job hard to contact you guys
Unfortunate
It’s helpful but unfortunately my counselor is kind of rude and doesn’t understand my situation.
If they offer an easy and seamless way to reschedule payments and it doesn’t have limitation then it shouldn’t be a problem to move around payments to fit my financial billing schedule.

Reply from Take Charge America
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