I've been checking different agencies for help, found them to be inefficient,they start out the gate good,then derail.All because of the simple things like not returning your calls.You leave a message... See more
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Company details
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Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
Replied to 72% of negative reviews
Typically replies within 24 hours
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They really work with you
I used them over 20 years ago and they…
I used them over 20 years ago and they were great so I decided to use them again.
Thanks to the help from TCA
Thanks to the help from TCA, I was able to get out of debt. It took a few years but in that time frame I developed good habits in regards to managing debt. It made me feel empowered that I was able to pay off every penny of this debt. It gave me a whole new outlook on debt and knowing the proper way to handle it.
That this program is important and good
Had a good experience and help me, something I couln't do it myself. I really help me a lot
Helped me become free from credit cards!
They have been so helpful over my journey to get rid of high interest rates and credit card debt. I am proud to say I have now paid off all my credit cards! Thanks TCA!
Payments on time
Payments on time. No worries for me. Very helpful and clear explanations. Credit score increase. Delightful company to work with !!!
The professionalism of everyone I've…
The professionalism of everyone I've dealt with.
The rate they negotiated wasn’t that…
The rate they negotiated wasn’t that good and they charged $60 a month to do it. I thought that was a little high
Trust these people
Extremely organized and on the ball. Very friendly and helpful staff. I feel they’re looking out for me. An excellent service.
Charged the wrong bank account that I…
Charged the wrong bank account that I did not authorize a withdrawal from. Then it took me calling for a few days for them to actually update my account once it was paid off. Just not an easy company to work with and one where they clearly don’t do their jobs unless someone complains.

Reply from Take Charge America
It's been a great experience the help…
It's been a great experience the help I've been getting from you guys to manage my debt on a very responsible way to reduce my interest rate, more money is going towards the principal and my debt will be paid sooner than expected.
Very efficient and helpful.
Paid off at a lower interest rate.
Customer service was outstanding!
Keep up the great job.
Started out great
Started out great. Once money is taken out there is no communication. I don't even know who is handling my case!
I received an email from a supervisor that wanted to talk about my issues. Currently I can't find it, but would love to talk to someone. Please reach out!
Thank you
Jeanne Leszek 352-410-9495
Very efficient very reliable and easy…
Very efficient very reliable and easy access excellent service
This was the best decision I've ever…
This was the best decision I've ever made. I was ale to consolidate all of my credit card debts into one monthly payment, and TCA took care of negotiating with each and every one of the companies. I got frequent updates, and answered any questions I had. The staff is kind and knowledgeable. I really appreciate their service!
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