Tablet2Cases Reviews 812

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Dear Tablet2Cases We have Bought several times from you and in the last order we had an issue that we received the wrong cases, We actually send these cases to Venezuela and the cases are all the wa... See more

Company replied

Rated 5 out of 5 stars

Highly recommend dealing with Tablet2Cases to everyone - I have been an Online Shopper for many years now, but these guys go ABOVE AND BEYOND to help their customers! AND what's more, their items are... See more

Company replied

Rated 5 out of 5 stars

Even though my order was lost by shipment company's fault, they offered to send me a new one without any complain or even refund me, whichever would please me. I'm more than satisfied by their commerc... See more

Rated 5 out of 5 stars

Just got my Tablet Executive Folio with the built in mouse pad , leather looks impeccable i only used the key-board once seems that is responding very well. I'm very satisfied with the purchase, will... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

About Tablet2Cases

Written by the company

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Contact info

3.8

Great

TrustScore 4 out of 5

812 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Strap Issue

Ordered a case that came with an incomplete strap. Communicated my issue to seller and was sent a new strap in a matter of days. Great customer service!

15 January 2021
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Natasha,

As part of the Tablet2Cases team, there’s nothing that keeps me up more than thinking about what we can offer our customers to maintain that positive buying experience.

What matters most is that you are happy with the purchase, and I truly appreciate it.

Thank you for voicing out your experience. You have just a big part in helping us make the best product it can be.

Plus, I’m happy to offer help with any support issues.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Fast shipping and received what I…

Fast shipping and received what I ordered.

15 January 2021
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Reply from Tablet2Cases

Hello RA Clark,

Thank you for giving us amazing feedback and sharing this with everyone.

We are glad that you are satisfied with the product—thumbs up 👍 to our shipping partners who are relentlessly delivering parcels despite these challenging times.

Again, thank you for giving us a try. We look forward to having business with you again soon.

Have a great day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars
Tablet2Cases logo

Reply from Tablet2Cases

Hello Kevin,

Thank you for your feedback.

We are delighted to know that you've had a great experience in ordering our product.

Our goal is to ensure that our customers will have an easy and fast transaction.

We truly appreciate you! If you need further assistance with your order, please do not hesitate to get in touch. Our team will be happy to assist you.

Looking forward to having business with you again soon.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

So pleased with my tablet case

So pleased with my tablet case! Easy to order and arrived quickly!

13 January 2021
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Reply from Tablet2Cases

Hello Rachel,

Your feedback really means a lot to us.

Our company values put customer satisfaction as the top priority, and we are very committed to our valued clients like you.

We are delighted to know that you are satisfied with the whole experience. We can't wait to have business with you again soon!

Our team will be happy to give you the assistance you may have regarding your purchase.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars
Tablet2Cases logo

Reply from Tablet2Cases

Hello Kelli Hines,

Thank you for giving us a stunning 5 stars!😍

I am excited to share your feedback with the team. What really makes us all so happy is that our customers are satisfied with their purchase.

Thank you for sharing your experience with us to everyone. If you need further assistance, please do not hesitate to get in touch.

Have a wonderful day, and stay safe!

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Great case and perfect for young kids

Great case and perfect for young kids. 👌👌👌

9 January 2021
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Reply from Tablet2Cases

Hello Raka,

Thank you for giving us an amazing 5 stars!⭐️⭐️⭐️⭐️⭐️

Your review is valuable to us, and we are so happy that the case works perfectly for your kid's device.

These stars will help our small business deliver better. If you’re struggling with anything about the product, I encourage you to send us an email.

Enjoy the case! 😊

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Had a minor hiccup n it was corrected in a timely fashion

9 January 2021
Unprompted review
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Reply from Tablet2Cases

Hello Jonathan,

It’s very flattering to receive such feedback from you.

As part of the Tablet2cases team, there’s nothing that keeps me up more than thinking about we can offer our customer’s the best experience.

These stars mean so much to us, and I’d love to share this with my team.

In any case, you have queries, shoot us a direct email. We’ll be happy to help.

Have a wonderful day, and stay safe always!

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 4 out of 5 stars

Very pleased

This product came in a timely manner. We love it ! Wish it was a tad bit thicker but other than that so far a great product. Exactly as it was described , I would purchase again, the price was great !!

9 January 2021
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Reply from Tablet2Cases

Hello Marsha,

Thank you for trusting Tablet2cases and for sharing your experience with everyone.

What matters most is that you are happy with the purchase, and I genuinely appreciate it.

If you have any further questions regarding the item or any other cases that you might be interested in, please do not hesitate to get in touch, and we will be happy to assist you.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Amazing company

Great product for the low price and fast delivery ..thumbs up guys!!

9 January 2021
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Oscar,

You just wowed us with your feedback and proved to us how we did great with our product.

We are doing our very best to get your order to you as soon as possible, and we are glad we made it! Thumbs up 👍 to our shipping partners who are relentlessly delivering parcels despite these challenging times.

Thank you for giving us a try and for sharing your experience with everyone.

We look forward to having business with you again soon.

Have a great day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 1 out of 5 stars

I paid extra for 1-3 days shipping &…

I paid extra for 1-3 days shipping & it’s been a week today already.

8 January 2021
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Reply from Tablet2Cases

Hello Felipe Negrete,

Thank you for the feedback.

I am sorry to read about the shipping holdups of your order.

Our storage partner in the USA is experiencing unprecedented volume increase and limited employee availability due to the holidays and the COVID safety restrictions. All carriers as well are also experiencing delays in processing and delivery for the same reason. As a result, your order experiences gaps and delays in tracking event updates.

Providing a great customer experience is very important to us, and we are sorry to hear that this did not meet the standards.

Your peace of mind is our topmost priority, and I understand the current situation is not an excuse to delay your order's delivery.

We want to take full responsibility for this issue. I have reached out to you via email to provide more information and layout a convenient resolution.

I am looking forward to hearing back from you.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Easy to order.

8 January 2021
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Reply from Tablet2Cases

Hello Sue,

Thank you for your feedback.

We are delighted to know that you've had a great experience in ordering our product.

Our goal is to ensure that our customers will have an easy and fast transaction when taking their order, user-friendly.

We truly appreciate you! If you need further assistance with your order, please do not hesitate to get in touch. Our team will be happy to assist you.

Looking forward to having business with you again soon.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 4 out of 5 stars

Love it

Love it. The only way to improve it is to make it a little bit more of a protective case.

7 January 2021
Tablet2Cases logo

Reply from Tablet2Cases

Hello Mary,

Your feedback really means a lot to us.

Our company values put customer satisfaction as the top priority, and we are very committed to our valued clients like you.

We will serve this as our guide and a reminder to not just be contented with what we have produced today but aim for the best based on our customer's needs.

We will strive to improve our products and provide better quality soon than today's better.

Thank you for giving us a try. Looking forward to having business with you again in the future.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Thank you for your help and for the…

Thank you for your help and for the replacement.

3 January 2021
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Editha Edillon,

Thank you for taking the time to leave us such beautiful feedback.

Our dedicated teammates will be very pleased to learn of your high praise.

While TrustPilot places star next to our business, you actually our real star. Most people don't bother to leave reviews about positive experiences to incentivize our efforts, and that's what makes you the star.

Only when we receive such positive feedback do we rest knowing that we have done our jobs well.

Thank you for giving us this proverbial pat on the back. You've definitely made our day!

We will strive to deliver great experiences consistently.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 1 out of 5 stars
Tablet2Cases logo

Reply from Tablet2Cases

Hello Melissa Cummins,

Thank you for your feedback.

I am sorry to read about the shipping hold-ups of your order.

All carriers are experiencing delays in processing and delivery due to unprecedented volumes and COVID safety restrictions. As a result, your order experiences gaps and delays in tracking event updates.

I understand your order's urgency; however, I want to bring you back to when the order was placed, which was in the middle of the holidays.

The shipping timeframe was within 7 business days. Thus delivery from 25 December is on or before 6 January 2021.

Thank you for your patience and understanding. I have reached out to you to provide more information.

Please let me know if you have any questions regarding your order.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 4 out of 5 stars

Prompt, effective customer service.

Received the wrong model initially. They promptly dealt with the issue and sent me the correct model in black as the blue I ordered wasn't available.

I think the original order came from HK through the post, but the replacement was sent from a Canadian Amazon warehouse.

29 December 2020
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Reply from Tablet2Cases

Hello Kate Schofield,

Thank you for the feedback.

Please accept our apologies for shipping out the wrong keyboard. I've had a look at the photo you sent over in the last email, and I can see that the keyboard you received is of another type instead, the Copper Infinite Executive keyboard.

I can confirm that this is a packaging issue. I can also agree that this awkward situation is not ideal; however, mistakes can happen.

Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard.

I emailed you directly to rectify the situation and offer the most convenient resolution.

Again, my wholehearted apologies and know that shipping the wrong keyboard cover is never our intention.

Looking forward to hearing back from you.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

The case is great for my 5 year old

The case is great for my 5 year old. The strap is good too.

28 December 2020
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Reply from Tablet2Cases

Hello Michelle,

I really appreciate you leaving us with sparkling stars and that you love the rugged case.

The functionality and design of the rugged case make your tablet look like wearing a spacesuit itself. 😄

Your positive words are a confirmation of the dedication we put into every work we do. It made us all happy.

Our company values put customer satisfaction as the top priority, and we are very committed to our valued clients like you.

Thank you for giving us this proverbial pat on the back. You've made our day!

We will strive to deliver exceptional experiences consistently.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Great product!

27 December 2020
Tablet2Cases logo

Reply from Tablet2Cases

Hi Jason,

It always makes me (and the whole team) super excited when customers are so happy they tell the world about their buying experience with us.

Your satisfaction with the purchase matters most, and I am delighted that our service has been beneficial to you.

Thank you for voicing out your thoughts and for being a loyal Tablet2cases customer.

Write to us the next time you will want to buy again, and we will provide you with the best possible deals and options that you will not find online.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

issue with my tablet case

Had an issue with my tablet case, I contacted them and they straight away sent me a replacement. So helpful and effective. Couldn’t be more pleased.

26 December 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Bob James,

I really appreciate you leaving us with sparkling stars and high regard for the product and service you received from the team.

Our company values put customer satisfaction as the top priority, and we are very committed to our customers.

Your review confirms we have achieved this sole mission to provide a happy buying environment online. 😊

Thank you again for being an awesome customer! ⭐️

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Case looks great on my daughter tablet

Case looks great on my daughter tablet. In the future I will be ordering another one.

24 December 2020
Tablet2Cases logo

Reply from Tablet2Cases

Hello Kalvin,

Your feedback really means a lot to us.

Nothing keeps me up more than thinking about what we can offer our customers to maintain that positive buying experience. What really matters to us is that you are satisfied with the product, serving its purpose.

Thank you for giving us a try, and we look forward to having business with you again soon.

Have a wonderful day, and stay safe!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Super !!!

Super !!! Strong and light! :))))

21 December 2020
Tablet2Cases logo

Reply from Tablet2Cases

Hello Caterina,

Your feedback is superb! Thank you for giving us a try.

Our company values put customer satisfaction as the top priority, and we are very committed to our customers.

It’s people like you who inspire us to work hard and learn new ways to develop our service more.

Thanks again for being an awesome customer, and looking forward to having business with you again soon!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

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