Had booked flights Cape Town to Lisbon. When booked flight 3 hour stop over in Luanda. TAAG cancelled the onward flight sir had to spend 9 hours at Luanda airport. Very uncomfortable. Seats on ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A joke of an airline — stay away. If you decide to book a flight with TAAG, make absolutely sure you double-check the return month before proceeding with payment. The system can switch to the follow... See more
I was travelling from Johannesburg to Nigeria. When we get to Angola our connection flight was cancelled and rescheduled for the next day. No prior notice, and no arrangements for food or where to sle... See more
Pleasantly Surprised by TAAG Airlines I recently flew with TAAG Airlines from Cape Town to Lisbon via Luanda with my daughter and despite all the negative reviews I had read before, our exp... See more
1.8
Poor
36 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Taag cancelled a flight during Lockdown…
Taag cancelled a flight during Lockdown in 2020. We claimed a refund but have not yet been reimbursed almost two years later. Nobody answers the phone or responds to emails. We are owed EUR3000.
7 September 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.