Great service from Stuart Cross. I bought the car from some distance away and Stuart was amazing in providing me with videos, photos and answering all my many many questions. An excellent service i... See more
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On arriving at the garage to look at a car, I was made to feel welcome by Ewan Semple and nothing was too much trouble. Was given all the details I needed and when any of the team didnt know something... See more
Company replied
Stuart was very helpful from the moment I gave him a ring to discuss the vehicle. He took his time to send through a customised video showing details of the car. The moment I saw the video, I made up... See more
Company replied
Amazing cars, Amazing showroom and an amazing experience. Stuart cross and the team made everything so easy. Nothing was too much trouble. Would definitely recommend, I will be getting all my cars... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Glenvarigill Plaza Fort Kinnaird, EH15 3HR, Edinburgh, United Kingdom
- 0131 629 9761
4.7
Excellent
65 reviews
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After visiting the showroom last week…
After visiting the showroom last week we were shown the new Grecale ,such a beautiful experience and all staff are very helpful in the knowledge of the car ,definitely will visit again
27 January 2023
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
Hello Ms Hart, we are delighted to read about your 5 star experience at Graypaul Maserati Edinburgh and that you enjoyed the Grecale. We will be sure to pass your kind words onto our team. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
New Car
From order to delivery, I was kept continually informed. Delighted with the service and indeed the vehicle.
24 January 2023
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Andrew T, We are delighted to read about your 5 star experience at Graypaul Maserati Edinburgh whilst purchasing you Maserati. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
Amazing Maserati Dealership …
The staff at this dealership are second to none Colin Milne was superb I couldn’t ask for more. I felt so comfortable going through the handover it was over before it began. The car was amazing & spotless it was a truly amazing day I would defiantly recommend this dealership. It was well worth the travel from south wales
25 November 2022
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Rees, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Wonderful service
Wonderful service from Stuart and Harry, delighted with my new car, once again the best buying experience, VIP all the way, which is what we like:)
31 October 2022
Reply from Sytner Group - Graypaul Maserati Edinburgh
Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Having had several Porsche & RR
Having had several Porsche & RR, the service and attention to detail received from Stuart at Graypaul was exceptional, very knowledgeable, never tried to over sell, great communication & actually a pleasure to deal with.
Wouldn’t hesitate to recommend.
5 February 2022
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Andrew, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Excellent sales experience
Excellent sales experience, fantastic service, Stuart and Chris made us feel relaxed and didn’t push or cajol us into something we didn’t want. Very professional.
5 October 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Garrett, Thank you for you 5 star review and comments about Stuart and Chris. They will be delighted to read your feedback. Kind Regards Dominic Bell Head of Business
Great Service
All the staff were very friendly and courteous. They worked really hard to get me into the right car.
8 September 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Sanderson, Thank you for your 5 star review and comments. I am delighted to read your feedback and look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
From the moment of choosing a new car…
From the moment of choosing a new car to the day of picking up my new car. The Sales Staff and reception staff were very polite, helpful and professional.
Stuart made us feel very welcome and made a fuss of our daughter which made her day.
15 August 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Garnham, Thank you for your 5 star review and comments. I will ensure the team receive a copy of your feedback. Kind Regards Dominic Bell Head of Business
Excellent from first point of contact…
Excellent from first point of contact through to the complete sale and fantastic handover also including follow up calls after driving away with an excellent prestige’s car
21 June 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
"Good Afternoon, thank you for your feedback and great star rating. I shall pass on your kind comments to the team. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
What a great experience!
What a great experience! I have been looked after by Harry Wallace at Graypaul Maserati Edinburgh and I felt valued from the moment I approached him. Within 3 days from my first phone call, I managed to drive off with my brand new Maserati Levante GranSport! This car belongs to another dimension, a pleasure to drive, with full specifications, very comfortable and, most importantly, safe! Thank you Harry, you are a star and I am sure we will be working together again!!
7 June 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Dr Paladini Many thanks for your 5 star review and kind words on the service you have received at Graypaul Maserati Edinburgh and from Harry in particular. We hope you continue to enjoy your new Maserati and will look forward to welcoming you back to the dealership soon. Kind Regards Dominic Bell Head of Business
Excellent service start to finish in…
Excellent service start to finish in these trying times very accommodating with your needs
7 February 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Groocock, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Excellent service
Excellent service throughout from Stuart and Stephanie. Constantly kept me updated and everything done with the customer in mind. Wouldn’t hesitate to recommend to others.
21 January 2021
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Barclay. Thank you very much for taking the time to leave such lovely feedback about Stuart and Stephanie and your recent experience. They will be delighted to read your comments. I hope you are enjoying your Maserati and would like to take this opportunity to welcome you to the Maserati family! Please do not hesitate to contact Stuart or any member of our team if we could be of any assistance. We look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
Excellent from start to finish
30 December 2020
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Orr, Thank you for taking the time to leave a 5 star review and comments about your recent experience. We look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
Cracking new car
Very professional from start to finish. Stunning vehicle and Stuart couldn’t have been more supportive throughout the process.
7 December 2020
Reply from Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Barry Thank you for your 5 star review and comments! We will ensure Stuart receives a copy of your feedback as he will be delighted to read this! Kind Regards Dominic Bell Head of Business
Maserati Levante
Picked up our brand new Maserati Levante yesterday. Absolutely delighted with it. Exceptional service right through from browsing to collection. A huge thanks to Stuart and Jamie for their outstanding help and assistance. Would thoroughly recommend.
11 September 2020
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
"Good Afternoon Mr Cochrane, I’m delighted to read your kind words about Graypaul Maserati Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations whilst you were purchasing your new Maserati Levante. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business"
the staff could not have been more…
the staff could not have been more helpful.
27 August 2020
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
“Good Afternoon Mr Hunter, I’m delighted to read your kind words about Graypaul Edinburgh. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
top service all round from the minute I…
top service all round from the minute I wanted the vehicle until I left graypaul maserati in edinburgh.Special thanks to zachary,Stuart,Jamie and Chris who made my dream come true.im so happy with the service you all provided to myself and family and will never look anywhere else except graypaul.thanks again.
5 June 2020
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
Thank you for the 5 star review and comments about your recent experience. I am so pleased to read such positive comments and will ensure Zachary, Stuart, Jamie and Chris all receive a copy of your comments. Kind Regards Dominic Bell Head of Business
vehicle delivery
Great service from time of arrival for the collection of my new vehicle. Polite and knowledgable management and financial team.
7 March 2020
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
Good Afternoon Mr Taylor Dunlevy, I’m delighted to read your kind words about Graypaul Edinburgh. I shall pass on your comment to the team who will be delighted to have met your expectations recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
Service to buy for.....
No body gets a a 5 but if i could it would be a 4.9.....i had my Ghibli S up to Edinburgh for second service, couldn’t fault the service, time taken and got the car back spotless and driving like new. Thanks to Steven Shaw and the service team for that....but also because when asked about the current offers on the GT and Levante Steven knew enough to create an interest. So when the latest email offer on the Levante PCP came through I looked in more detail. From there Jamie Hart and Stuart Cross where great, that was a 13/12. Within 4 days we had not only come to a deal but got my car part ex and my plate switched over, I collected the car 23/12. This was made into a stress free experience which enabled a frank and honest exchange of views and opinions culminating in a deal we were all happy with.....the icing on the cake was with Stuart and the unveiling in the Showroom!! Marvellous way to get your new car.....thanks guys!!
2 January 2020
Unprompted review
Reply from Sytner Group - Graypaul Maserati Edinburgh
"Good Morning Mr Howe, I’m delighted to read your kind words about Graypaul Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
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