Sygic Reviews 

735
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many found the app unreliable, frequently freezing, and struggling with accurate rerouting or providing correct turns. Customers who purchased "lifetime" licenses often reported features stopped working or moved behind new paywalls, also facing difficulties restoring purchases after changing devices. The navigation frequently directed users onto unsuitable or complicated roads, failing to account for vehicle specifications. However, some customers expressed satisfaction with the GPS, appreciating its clear information, good graphics, and effective lane guidance. A few also found the interface appealing and preferred the app over alternatives.

What people talk about most

Application

People report negative experiences with the app, with many describing it as unreliable, clunky, and prone to... See more

User experience

Clients share negative opinions on user experience, with many finding the app's navigation poor and... See more

Product

Customers had ambiguous experiences with the product, with some purchasing specific versions like the... See more

Subscription

Users describe negative interactions with subscription models, with many expressing frustration over changes... See more

Location

Reviewers express significant dissatisfaction with location accuracy and routing, often reporting that the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

- rude customer support - the app won't let me pay with my google play credit anymore, but only paypal and credit card - I've been a customer for 10 years and my girlfriend who's on her second rene... See more

Rated 1 out of 5 stars

I purchased the Australian version of Sygic Caravan & Truck Navigation App just over 12 months, specifically because I tow a large caravan. In heavily populated coast areas the app is adequate, but in... See more

Rated 1 out of 5 stars

I have Sygic Truck with traffic and speed limit package. There are so many errors in it that it cannot be trusted. Wrong speed limits are eztremely common. Warnings about speed cameras are sparodic at... See more

Rated 1 out of 5 stars

Do not waste your money with this app, it's absolutely dire, turbo crap. Completely unreliable, clunky, slow, freezes and doesn't reroute , absolute sham of a truck sat navs. They do not respond to em... See more


Company details

Information provided by various external sources

Sygic GPS navigation software | for mobile phone, oem, car, fleet, PDA:


Contact info

1.5

Bad

TrustScore 1.5 out of 5

735 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(735)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

I set up a subscription last year for 3…

I set up a subscription last year for 3 months.
Then went online after a few months to cancel as holiday was well over.
It said I had NO SUBSCRIPTIONS.
Great, today I noticed in an email a new invoice for the next 3 months.
I check my account but it said no subscriptions under my email address account!!!
I tried to manage my subscriptions via a link in the new invoice email. Load and behold, under the same email there was a subscription!!!!
I cancel it immediately,
Only to discover, they are STILL charging me for the next 3 months.

THEY have NO email address to complain, no support to call, and no billing agent or number to call.

NEVER use this rip-off product/service. I have paid nearly a year and a half subscriptions for a service that I wanted only for 3 months!!!!!!

18 March 2024
Unprompted review
Rated 2 out of 5 stars

Have the truck sat nav

Have the truck sat nav. Its OK around the UK. But for some reason it says all of Norwich is a hgv restriction including the A47 by pass.and won't route me into it. I keep sending map error details but nothing has been done about it for over a year now. I payed for lifetime licence. But thinking of moving to another hgv sat nav as I don't have any problems using road king sat nav around Norwich. They need to sort out the mapping software.

18 February 2024
Unprompted review
Rated 1 out of 5 stars

Paid for premium services, no speed camera warnings.

Paid for premium services which include traffic and speed camera's (UK). Last October the speed camera warnings disapeared. Contacted them, they told me to delete re-install the app (guess anyone can work in their support team), it didn't work, then they directed me to their terms which states they do not support head units in vehicles (odd for a satnav app). Did a complete unit reset and then new install (got an updated app) The cameras came back but the app was now so buggy and slow it was near unusable with constant error messages. Three weeks later the camera's disapered again. I have installed the app on three seperate units now and still no camera warning and no useful support. So paid for premuim and not getting it, very poor.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Sygic AVOID at all costs

Paid for Caravan premium+ including Android Auto at the weekend, still don't have this product on my app and despite Sygic saying they are available 7 days a week, I have had no help/support from them and now I am so hacked off trying to deal with this company I have had to engage Google Play and my bank

AVOID THIS COMPANY, there is so much better out there

10 February 2024
Unprompted review
Rated 1 out of 5 stars

This used to be my go to app for sat…

This used to be my go to app for sat nav. It has steadily got worse over the last few years. I paid for lifetime, but constantly have to skip past screens wanting more money. It seems to take ages to load as well. Time for a change now, Hard to believe how much they have destroyed this once great app.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

I have the 2 of them

I have the 2 of them, they look very appealing but for long I've been experiencing it always takes me through the longest ways to the place I want to go. I leave in Brisbane and wanted to go to Caboolture but the address I needed to be was on the outskirts of it so when entered the address it was telling me about 43kms which I thought was too much so I've decided to try the other version and funny enough was the same so I pressed "navigate" and I have never experienced such a horrible drive. It took me all over the country side, over 43kms and almost an hour. So upset I decided to use "google" on the way back and this is the result = 21kms and 28 minutes. Stay away from it, no worthy

24 January 2024
Unprompted review
Rated 1 out of 5 stars

Sygik's greed destroyed a once really good program.

Stay away from this app. Sygik's greed destroyed a once really good program.
Until recently, I used Sygik regularly and was happy working with my Basic World Lifetime subscription.
After the recent changes which they made to the app, I deside to cancel my Basic World Lifetime subscription.
When I paid for it, the program had many features that I used and I paid to use them "Lifetime".
Now Sygik is blocking my access to these features and is forcing me to pay again to use them.
Of course they refuse to refund the money I paid for features I can't use due to their fault.
I am disgusted with the way Sygik extort their customers.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

unreliable

it pisses us off !
Trying to enter :

street number
street name
zip code
city
country

is USELESS
Do Not Buy !

10 January 2024
Unprompted review
Rated 1 out of 5 stars

More fool me for not reading the…

More fool me for not reading the reviews. Paid for a lifetime subscription and when I tried to activate license using the method detailed it failed to activate.
Contacted support but no reply.
It's called theft and fraud round abouts here.
Avoid this scam company.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible business model.....

Terrible business model...... greedy greedy company. Lifetime my a$$. Pretty much useless on Android auto (No sound or turn by turn until I further update my "premium" license.)

Avoid like the plague!!!!

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

lifetime' purchase was reduced to a basic service unless you pay an annual subscription fee,SCAMMERS

3 December 2023
Unprompted review
Rated 1 out of 5 stars

Bought Sygic lifetime maps and usage…

Bought Sygic lifetime maps and usage one off payment. Sygic haven’t an understanding of the English language as far as I’m aware lifetime usage has only one meaning in law (and I’m not dead yet) . No customer service they can’t won’t fix this app it’s unusable don't bother contacting them I’ve wasted days and days it’s a con that also involves Apple there as bad there still promoting and selling Sygic knowing well that it’s unusable they too won’t accept any responsibility for Sygic’s criminal negligent behaviour Apple should stop selling/ promoting these con apps there not willing to accept any responsibility after all it’s Apple thats selling this app time they behaved like the Big Magnificent People’s Friend they purport to be and man-up to there responsibility’s for the services and products they sell. FINGER OUT MAN UP TIME APPLE !!!!!!!

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Greedy business model

Like many others, a 'lifetime' purchase was reduced to a basic service unless you pay an annual subscription fee. On top of that, Sygic will only work with android auto if you pay for a subscription - that is paying an annual fee just to wirelessly connect to a product you already own. Greed model, one to boycott.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THESE SCAMMERS!

Terrible company with awful non existant customer service.
This company's behaviour towards me was borderline fraudulent. They cancelled my Googleplay subscription without my permission due to signing in issues, and created a direct sign in on their website.
However after still having issues with the app Sygic cancelled my subscription with nearly six months of credit left. So now I can neither log in with Googleplay or Sygic and have an account I've paid for but cannot use. SYGIC HAVE REFUSED TO REINSTATE OR REFUND!.......BE WARNED!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

The best app I have ever had I used one…

The best app I have ever had I used one in my car for many years, but when I needed it, it could not get me to where I wanted to go. Then I got sygig I have never looked back. The good part is you can insert where you want to go at home before you got in the car.
Keep up the good work. I love this app.
Erik

29 September 2023
Unprompted review
Rated 1 out of 5 stars

The app does not pick up all road…

The app does not pick up all road closures so as soon as you enter a diversion it keeps trying to send you back into the closure. The only way to use this safely is to use one of the free maps which shows the road closures and then enter your own diversion via somewhere you know takes you around the closure. Also has a tendency to send you down single track country lanes which is not ideal in a 44t artic. This app caused me to take 2 hours than it should last night as it did not pick up the A50 closure which has been happening on and off for the last few months and it appears traffic management are having a giggle with the diversion.

19 September 2023
Unprompted review

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