- rude customer support - the app won't let me pay with my google play credit anymore, but only paypal and credit card - I've been a customer for 10 years and my girlfriend who's on her second rene... See more
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Sygic GPS navigation software | for mobile phone, oem, car, fleet, PDA:
Contact info
Slovakia
- www.sygic.com
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I set up a subscription last year for 3…
I set up a subscription last year for 3 months.
Then went online after a few months to cancel as holiday was well over.
It said I had NO SUBSCRIPTIONS.
Great, today I noticed in an email a new invoice for the next 3 months.
I check my account but it said no subscriptions under my email address account!!!
I tried to manage my subscriptions via a link in the new invoice email. Load and behold, under the same email there was a subscription!!!!
I cancel it immediately,
Only to discover, they are STILL charging me for the next 3 months.
THEY have NO email address to complain, no support to call, and no billing agent or number to call.
NEVER use this rip-off product/service. I have paid nearly a year and a half subscriptions for a service that I wanted only for 3 months!!!!!!
Avoid this app
Avoid this app. Unable to sync with Ford Sync 4. Support is terrible, no help.
Have the truck sat nav
Have the truck sat nav. Its OK around the UK. But for some reason it says all of Norwich is a hgv restriction including the A47 by pass.and won't route me into it. I keep sending map error details but nothing has been done about it for over a year now. I payed for lifetime licence. But thinking of moving to another hgv sat nav as I don't have any problems using road king sat nav around Norwich. They need to sort out the mapping software.
Paid for premium services, no speed camera warnings.
Paid for premium services which include traffic and speed camera's (UK). Last October the speed camera warnings disapeared. Contacted them, they told me to delete re-install the app (guess anyone can work in their support team), it didn't work, then they directed me to their terms which states they do not support head units in vehicles (odd for a satnav app). Did a complete unit reset and then new install (got an updated app) The cameras came back but the app was now so buggy and slow it was near unusable with constant error messages. Three weeks later the camera's disapered again. I have installed the app on three seperate units now and still no camera warning and no useful support. So paid for premuim and not getting it, very poor.
Sygic AVOID at all costs
Paid for Caravan premium+ including Android Auto at the weekend, still don't have this product on my app and despite Sygic saying they are available 7 days a week, I have had no help/support from them and now I am so hacked off trying to deal with this company I have had to engage Google Play and my bank
AVOID THIS COMPANY, there is so much better out there
This used to be my go to app for sat…
This used to be my go to app for sat nav. It has steadily got worse over the last few years. I paid for lifetime, but constantly have to skip past screens wanting more money. It seems to take ages to load as well. Time for a change now, Hard to believe how much they have destroyed this once great app.
I have the 2 of them
I have the 2 of them, they look very appealing but for long I've been experiencing it always takes me through the longest ways to the place I want to go. I leave in Brisbane and wanted to go to Caboolture but the address I needed to be was on the outskirts of it so when entered the address it was telling me about 43kms which I thought was too much so I've decided to try the other version and funny enough was the same so I pressed "navigate" and I have never experienced such a horrible drive. It took me all over the country side, over 43kms and almost an hour. So upset I decided to use "google" on the way back and this is the result = 21kms and 28 minutes. Stay away from it, no worthy
Sygik's greed destroyed a once really good program.
Stay away from this app. Sygik's greed destroyed a once really good program.
Until recently, I used Sygik regularly and was happy working with my Basic World Lifetime subscription.
After the recent changes which they made to the app, I deside to cancel my Basic World Lifetime subscription.
When I paid for it, the program had many features that I used and I paid to use them "Lifetime".
Now Sygik is blocking my access to these features and is forcing me to pay again to use them.
Of course they refuse to refund the money I paid for features I can't use due to their fault.
I am disgusted with the way Sygik extort their customers.
unreliable
it pisses us off !
Trying to enter :
street number
street name
zip code
city
country
is USELESS
Do Not Buy !
More fool me for not reading the…
More fool me for not reading the reviews. Paid for a lifetime subscription and when I tried to activate license using the method detailed it failed to activate.
Contacted support but no reply.
It's called theft and fraud round abouts here.
Avoid this scam company.
I paid a life license and after a year…
I paid a life license and after a year my account disappeared, there's no contact link and no support , I'm on my own and I'm not going to pay again.
It wasn't working well anyway.
Terrible business model.....
Terrible business model...... greedy greedy company. Lifetime my a$$. Pretty much useless on Android auto (No sound or turn by turn until I further update my "premium" license.)
Avoid like the plague!!!!
Scammers
lifetime' purchase was reduced to a basic service unless you pay an annual subscription fee,SCAMMERS
Bought Sygic lifetime maps and usage…
Bought Sygic lifetime maps and usage one off payment. Sygic haven’t an understanding of the English language as far as I’m aware lifetime usage has only one meaning in law (and I’m not dead yet) . No customer service they can’t won’t fix this app it’s unusable don't bother contacting them I’ve wasted days and days it’s a con that also involves Apple there as bad there still promoting and selling Sygic knowing well that it’s unusable they too won’t accept any responsibility for Sygic’s criminal negligent behaviour Apple should stop selling/ promoting these con apps there not willing to accept any responsibility after all it’s Apple thats selling this app time they behaved like the Big Magnificent People’s Friend they purport to be and man-up to there responsibility’s for the services and products they sell. FINGER OUT MAN UP TIME APPLE !!!!!!!
Greedy business model
Like many others, a 'lifetime' purchase was reduced to a basic service unless you pay an annual subscription fee. On top of that, Sygic will only work with android auto if you pay for a subscription - that is paying an annual fee just to wirelessly connect to a product you already own. Greed model, one to boycott.
Strada inesistente in quanto trattasi di strada campestre (Strada vecchia per Crema del Comune di Mozzanica (BG) road to Crema (as it is an unpaved…
old road to Crema (as it is an unpaved but country road) so I kindly ask you to remove it from the map of the municipality of Mozzanica (BG) and it is a road that dates back to past centuries when it was traveled with horses "mules"... Thank you!!
AVOID THESE SCAMMERS!
Terrible company with awful non existant customer service.
This company's behaviour towards me was borderline fraudulent. They cancelled my Googleplay subscription without my permission due to signing in issues, and created a direct sign in on their website.
However after still having issues with the app Sygic cancelled my subscription with nearly six months of credit left. So now I can neither log in with Googleplay or Sygic and have an account I've paid for but cannot use. SYGIC HAVE REFUSED TO REINSTATE OR REFUND!.......BE WARNED!
This company don't have any contact…
This company don't have any contact support team, and they deducted the payment when I am not using even i have unsubscribed it. No there is no support it.
The best app I have ever had I used one…
The best app I have ever had I used one in my car for many years, but when I needed it, it could not get me to where I wanted to go. Then I got sygig I have never looked back. The good part is you can insert where you want to go at home before you got in the car.
Keep up the good work. I love this app.
Erik
The app does not pick up all road…
The app does not pick up all road closures so as soon as you enter a diversion it keeps trying to send you back into the closure. The only way to use this safely is to use one of the free maps which shows the road closures and then enter your own diversion via somewhere you know takes you around the closure. Also has a tendency to send you down single track country lanes which is not ideal in a 44t artic. This app caused me to take 2 hours than it should last night as it did not pick up the A50 closure which has been happening on and off for the last few months and it appears traffic management are having a giggle with the diversion.
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