I like the products. Have used for several years. The Website was a bit "wonky" this time. My order was over $200. At $50, free shipping applies. The system indicated I would get free shipping and whe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the variety of options, though finding what I want can be time consuming. I like the prices. One thing I would change is to have the option to buy different supplements containing the same nu... See more
Was easy to find what I needed. Order was submitted easily. In the past there's been issues with that. Took quite awhile to arrive (2 weeks from ordering) but Swanson can't be held responsible for... See more
All my supplements arrived and on time except one. It wasn't charge, so that good, yet I really needed it. The prices were mostly reasonable and it was convenient to not have to go from shop to shop... See more
Company details
About Swanson Vitamins
Written by the company
Swanson’s History
Swanson Vitamins first started offering quality supplements in 1969 in Fargo, North Dakota, as a way to help others enjoy their favorite activities longer with simple, science-backed ingredients like vitamin E—one of its first products. Today Swanson is still in Fargo, although the company is privately held by Swander Pace Capital. But that hasn’t changed its commitment to customer service or long tradition of offering innovative and beneficial supplements designed to help everyone reach their health goals.
Swanson’s Mission
After more than five decades of serving its customers, Swanson remains committed to its mission of delivering world-class vitamins and supplements with uncompromising integrity. With in-house experts meticulously sourcing ingredients and developing science-backed formulas held to the highest quality standards, each product earns trust from health seekers from all around the world.
Swanson’s Reputation
Swanson is raising the universal standard for integrity in vitamins and supplements. From concept to capsule Swanson employs the strictest standards of purity and potency, putting its customers first by gathering honest reviews and implementing feedback from Trustpilot and other independent organizations to ensure the highest quality and best value in health and nutrition supplements.
Long before being mandated by the Food and Drug Administration (FDA), Swanson adhered to Good Manufacturing Practices (GMP) guidelines, earning registration as a GMP Facility by NSF International, the world’s leading authority on standards development and public safety.
Swanson’s reputation also includes community involvement, something which has been a large part of the company’s mission since its beginning. Swanson supports local and national charities through its Swanson Cares initiatives and works to better support healthier lives within its community by promoting a variety of enriching causes.
Swanson’s Offerings
Swanson offers a vast assortment of nutritional supplements, self-care products and even healthy items for home and pantry, all with a focus on quality and value. Science-backed ingredients expertly crafted and formulated to deliver the best benefits for body, mind and home are at the core of the Swanson lineup of products. These products are available in an array of specialty formulations, taking into consideration dietary and individual needs so that wellness can become a goal achievable by everybody. After all, vibrant health is a journey—on which Swanson is proud to support its customers every step of the way!
Contact info
4075 40th Ave S, 58108, FARGO, United States
- 1-800-824-4491
- customercare@swansonhealth.com
- www.swansonvitamins.com
4.3
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still haven’t received most of my order…
Still haven’t received most of my order and I e emailed twice asking where it is no response
27 April 2026
Reply from Swanson Vitamins
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! Our team is working to respond as soon as possible, and your feedback has been shared for review.
Please watch for a follow-up with more information on your order!
Take care,
Graham D.
Swanson Health Products
everything
24 April 2026
I ordered on the 04/25/2026 and still I…
I ordered on the 04/25/2026 and still I have not received this order, I don't think I will order in the future.
27 April 2026
Reply from Swanson Vitamins
Hello there,
I apologize for the delivery experience with your order! I know it can be frustrating when there are delays. Please reach out to our Customer Care team with any concerns, and we will provide a solution!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
Ordering is very easy and there is a…
Ordering is very easy and there is a great selection of things, but I don't know why it takes so so so long to ship and receive the products I order.
27 April 2026
Reply from Swanson Vitamins
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and assistance will be provided.
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order and a solution!
Take care!
Graham D.
Swanson Health Products
My order was placed on 4/27 and to this…
My order was placed on 4/27 and to this day 5/12/26, I haven't receive my order or an update as to when to expect it. With that said I am done with Swanson.
Do not share or post my comments. Thanks
26 April 2026
Reply from Swanson Vitamins
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Your feedback has been shared with our team.
Please watch for an email follow-up with more information and a solution!
Take care,
Graham D.
Swanson Health Products
Swanson has been my supplement 'go to'…
Swanson has been my supplement 'go to' for years and I'm still not disappointed.
27 April 2026
Decent prices, good quality, convenient…
All my supplements arrived and on time except one. It wasn't charge, so that good, yet I really needed it. The prices were mostly reasonable and it was convenient to not have to go from shop to shop to get everything I need
27 April 2026
order is quick to be filled
order is quick to be filled. Swanson's is good to address any problems with shipments, such as a tear in a package of grain recently I had received and Swanson's quickly sent a replacement at no charge. But usually shipments are intact.
27 April 2026
Reply from Swanson Vitamins
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected.
A solution can certainly be provided! Our Customer Care team can be contacted for assistance with any concern at 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, central time.
Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
My orders are always received in a…
My orders are always received in a timely manner and I like their products.
I have never had a problem with an order, so I have never dealt with customer service.
27 April 2026
Reply from Swanson Vitamins
Hello there!
I apologize for the concern! We can certainly work to update the address if needed after the order is placed. Regretfully, if the order has shipped out, the address cannot be updated.
I am glad to see you were assisted by our team and a solution was provided!
Take care,
Graham D.
Swanson Health Products
I was ready with what I needed and they…
I was ready with what I needed and they took my order understanding everything I said. On and off the phone because I was at work and needed to get it done quickly and was able to do that with confidence. Thank you!!!
27 April 2026
The product quality and price are…
The product quality and price are outstanding. Highly recommend.
27 April 2026
Problem with shipping but Swanson took…
Problem with shipping but Swanson took responsibility and resent the order to me
27 April 2026
Fabulous service, as usual
As usual, received a reminder about my autoship items with enough time to make any needed changes. Of course, the order arrived on time and all items were in excellent condition. I appreciate the Swanson product quality, the variety of products, the convenience of auto ship, and the fair prices plus an autoship discount!
27 April 2026
Today is May 11
Today is May 11, 2026 and my order for $250+ of your products has been sitting in Phoenix, AZ (about an hours drive from my home) for over a week now. I contacted your customer service several days ago and they said give it until Monday (that is today). It's after 4 PM my time today and nothing. Same old "its on the way" type message. Time for Swanson to shape up. I am very frustrated. You do have competition. I have been buying from Swanson "for years", and over $800 this year alone.
One frustrated customer in Surprise,AZ
27 April 2026
Reply from Swanson Vitamins
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected.
I am glad you were assisted by our team with a solution! Your feedback has been shared with our team to ensure prompt delivery going forward.
Take care,
Graham D.
Swanson Health Products
Easy to navigate and order.
27 April 2026
Placed an order on April 25 and still…
Placed an order on April 25 and still waiting for it
27 April 2026
Reply from Swanson Vitamins
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected.
I am glad you were assisted by our team with a solution! Please contact our Customer Care team with any concerns, and we are happy to help, 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, Central Time.
Take care,
Graham D.
Swanson Health Products
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.