I had tried bröet wars, peri peri biltong and Durham curry Biltong at a recent music festival and wow what a game changer. It was cut and portioned on the spot, and one of the vendors was South Africa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What started as a late-night craving for some beef jerky ended up with me researching who makes the best biltong in the UK, and Sussex Biltong kept popping up. My order arrived today and I wasn’t sure... See more
Company replied
The best place for biltong. I’ve regularly purchased in shop, and also ordered online - all experiences have been perfect. Staff are so so nice, biltong is exceptional, with an added bonus of flings a... See more
Company replied
Delicious biltong, and way too moreish. The cuts of meat used are very tender and flavourful, we love the Hoisin and Garlic and the seasoning is perfect, it is the best biltong I have found in the UK,... See more
Company replied
Company details
Written by the company
We make and sell top quality biltong, dry wors and boerewors as well as selling Southern African groceries for homesick ex-pats. Our biltong is made from premium grass-fed British and Irish beef and is always freshly sliced to order, never prepacked. We have physical shops in Sussex and offer free UK wide delivery for online orders over £25.00.
Contact info
United Kingdom
- www.sussex-biltong.com
4.7
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best droëwors in the UK
The best droëwors in the UK. I’ve tried a few! Open communication from the company too, always a pleasant experience with them
4 September 2024
Reply from Sussex Biltong
Thanks for the review Martine, I'm glad you like our droewors.
Reply from Sussex Biltong
Thanks Hugh.
Reply from Sussex Biltong
Thanks for the 5 stars.
Bad Service
I ordered 1 kg of biltong (meat) from Craig Black, (He says he is Craig Black,) at the Sussex Biltong Company last week. (24/6/2024) Monday
The first time they said they would deliver the next day.(Tuesday 25/6/24) I never received the biltong.
On Wednesday (26/6/24) I contacted Craig Black again. Craig Black said that: “DHL were a terrible delivery company and that was why I never received the biltong” (meat). He said that it happened often with DHL and Sussex Biltong Company, couldn’t do anything about it.
I then discovered that Craig Black had given DHL the wrong address! I phoned him to rectify the address.He said he would send the 1 Kg to the right address and I would receive it the next day 27/6/24.Still nothing arrived!
Craig Black said he couldn’t do anything about it, as it was the fault of DHL, who were “a useless company” - DHL
I discovered that the incorrect address was not changed by Craig Black
I received no compensation for all the inconvenience and still have received no biltong. (Meat)
27 June 2024
Unprompted review
Reply from Sussex Biltong
I'm sorry that the order didn't go to plan. We issued a full refund when things went wrong. We are not sure what sort of compensation the customer expects.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.