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Survival Depot Ltd Reviews 

387
•
TrustScore 1.5 out of 5

1.7

Hobbies & Crafts
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Rated 1 out of 5 stars

Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... See more

Rated 1 out of 5 stars

Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... See more

Rated 1 out of 5 stars

Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... See more

Rated 4 out of 5 stars

Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London

Contact info

1.7

Bad

TrustScore 1.5 out of 5

387 reviews

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No recent history of asking for reviews

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1.7

All reviews

(387)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

this company has closed!!!

this company has closed!!!! - AVOID!
they still can take payments but they have shut and noone has reponded to any form of communcation for years it seems from their social media pages.

12 December 2018
Unprompted review
Rated 2 out of 5 stars

Only 1 item of 2 ordered arrived

Only 1 item of 2 ordered arrived. Nothing heard from Survival Depot despite e mailing them and completing the contact form on the website. Hopefully I'll get some response and be able to amend this feedback.....

11 December 2018
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Hi, I haven't got any signals from you since i paid. I asked for an update of the status via email and there was no reply. I beleive you did send it to me, so I do not put one star, but your customer care is... ok, you know. So good luck improving this.

30 November 2018
Unprompted review
Rated 4 out of 5 stars

All good

All good. Stuff arrived a day later than expected and when I emailed them they didn't reply. However, would deal with again.

28 November 2018
Unprompted review
Rated 1 out of 5 stars

Slow to post, no response to emails and faulty goods

Slow to post no response to emails. The torch has some rust inside and wont work right. £40 Down the drain. Wish id used the other company for £2 more. The items might be customer returns as many reviews said it comes with 2 batteries and I only got one. Unless these are the only ones that have your item and you use paypal Id avoid.

12 November 2018
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

My items haven’t been delivered Nor has anybody at survival depot I returned my emails regarding my missing order.

I sent themA letter by signed for Royal mail which he refused to sign for.

Poor poor service avoid at all costs.

31 October 2018
Unprompted review
Rated 1 out of 5 stars

Terrible communication

Terrible communication

Numerous attempts to contact this company about my purchase have gone an answer. I have no idea if my item has been shipped when it's coming in. I purchase the item about 10 days ago which is ample time to return an email to alleviate some of my concerns. I have opened a claim with my credit card company. If I receive the item or some explanation I hope I can change this review but as of now my experience has been quite frustrating.

6 October 2018
Unprompted review

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