Survey page tells you the time it should take for survey completion but these times have no connection to reality. Just one example, I did a survey yesterday that said it should take about 3 minutes.... See more
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Regular surveys with few very late screen outs. Points of two types so that one can redeem for e-vouchers and either auction or place bets with the other set of points. In this regard it is different... See more
Too many screen outs and recently completed a survey all the way to the end, was told it was completed and when sent back to surveyfriends website was then told not qualified. Screenouts I understan... See more
Company replied
Have been a member for many years, and would highly recommend. You can build up points very easily and the cash out is fast, efficient and reliable. It is a fun site as well, there are polls, seaso... See more
Company replied
Company details
Written by the company
We are a Survey Community that offers our members points when for giving their opinion during surveys that are requested by clients. As soon as 20,000 Survey Points are earnt, these can be exchanged for a £10 PayPal transfer or one of our £10 Gift Vouchers, such as Love2Shop, Amazon, and many more.
Contact info
London, United Kingdom
- contatc@surveyfriends.co.uk
- www.surveyfriends.co.uk
3.3
Average
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and easy to use interface
Friendly and easy to use interface, low cash out rate and always honoured
3 August 2023
Unprompted review
Reply from SurveyFriends
Thank you so much for taking the time to leave us such a positive review on Trustpilot! We truly appreciate your kind words and are thrilled to hear that you've had a great experience with our platform.
It's fantastic to know that you find our interface friendly and easy to use. We strive to provide a seamless and user-friendly experience for all our customers, and it's rewarding to see that our efforts have made an impact.
We also understand the importance of fair and timely compensation, which is why we maintain a low cash-out rate. We believe that our customers' time and effort should be valued, and we are delighted to have earned your trust by always honoring our commitments.
Your satisfaction is our top priority, and we are committed to continuously improving our services to meet your expectations even better. If you have any suggestions or feedback on how we can make your experience even more enjoyable, please don't hesitate to share them with us.
Once again, thank you for choosing our platform and for your valuable feedback. We look forward to serving you in the future and providing you with an exceptional experience every time you use our services.
Best regards,
Diana
Easy to sign up and use this site
Easy to sign up and use this site, could do with more surveys and a quicker pay out, but it's fine
3 August 2023
Unprompted review
Reply from SurveyFriends
Hi Lynn,
Thanks for the feedback! It's always helpful to hear different perspectives & learn new ways to improve. Appreciate you taking the time to share your thoughts!
Warm regards
Diana
A GOOD SITE.THE ONLY LET DOWN IS HAVING…
A GOOD SITE.THE ONLY LET DOWN IS HAVING TO GET SO MANY POINTS BEFORE PAYOUT
3 August 2023
Unprompted review
Reply from SurveyFriends
Hi Sandra,
Thank you so much for the wonderful feedback! 🎉 We will work on trying to get you more surveys, so the wait isn't that long next time.
Warm regards
Diana
Reliable survey site
Reliable survey site, good surveys daily, prizes also can be won,recieved my Amazon gift card on time ...:)
3 August 2023
Unprompted review
Reply from SurveyFriends
Hi Gillian,
Thanks so much for the awesome feedback! 🤩 We are so grateful for your support and kind words. 💕 We strive to deliver the best possible experience and it's great to know that we're on the right track. 🚀
Warmest regards,
Diana
Best survey cite
Survey friends is one of the best survey cites I have been a member for a long time and I can honestly say I like being a member and I feel I have a voice
3 August 2023
Unprompted review
Reply from SurveyFriends
Hi Christina,
Thanks so much for your review and we're happy that we're able to provide a great experience for you.
Warmest regards,
Diana
Interesting surveys and rewards
3 August 2023
Unprompted review
Reply from SurveyFriends
Thanks! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
Top survey site
Surveys are easy to complete and the rewards for each survey are good. An excellent survey site which is definitely one of the best
31 July 2023
Unprompted review
Reply from SurveyFriends
Thanks Angela! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
Fantastic customer service
29 June 2023
Unprompted review
Reply from SurveyFriends
Thanks Mark! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
Reply from SurveyFriends
Hi Jonny,
Thanks so much for your review and we're happy that we're able to provide an enjoyable experience for you.
We will try our best to keep you not asking for more :D
Warmest regards,
Diana
After a long wait I received the credit…
After a long wait I received the credit owing and was able to order a reward
26 June 2023
Unprompted review
Reply from SurveyFriends
Hi J,
Thanks so much for your review and we're happy that we're able to provide an enjoyable experience for you.
Congrats on cashing out and we look forward to sending you more fun rewards soon!
Warmest regards,
Diana
Great to deal with.
Highly reputable survey company. Customer service friendly and responsive.An easy way to earn rewards.
29 June 2023
Unprompted review
Reply from SurveyFriends
Hi Alastair,
Thanks so much for your review and we're happy that we're able to provide a great experience for you.
We will be sure to let the customer service team know about your kind words!
Warmest regards,
Diana
Great customer service if you have a…
Great customer service if you have a problem.
29 June 2023
Unprompted review
Reply from SurveyFriends
Thanks Lyndsey! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
Their services is very good and their…
Their services is very good and their support staff are super friendly.
17 May 2023
Unprompted review
Reply from SurveyFriends
Thanks Finlay! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
I absolutely love this app
I absolutely love this app. Instead of aimlessly trawling social media, I decided to spend some downtime doing surveys. I love that I can effortlessly make some extra cash from the comfort of my couch! 10/10 from me.
2 March 2023
Unprompted review
Reply from SurveyFriends
Thanks Carla! We're happy we can provide a pleasant experience for you. :-)
Warmest regards,
Diana
Brilliant Survey Site
Brilliant survey site, only been a member for a few months and yet have accumulated enough points to win the £50 love2shop vouchers, and this month the £50 amazon vouchers! The surveys are a mixture of quick and fun, and lengthy but rewarding. Definitely one to sign up to!
4 July 2022
Unprompted review
Reply from SurveyFriends
Thanks Jessica! We're happy we can provide a rewarding experience for you. :-)
Warmest regards,
Diana
Fun and worth your time.
Have been a member for many years, and would highly recommend. You can build up points very easily and the cash out is fast, efficient and reliable.
It is a fun site as well, there are polls, seasonal games and entries towards winning prizes.
I cash out regularly and there has never been an issue with receiving or redeeming rewards.
A great and welcoming site.
16 February 2022
Unprompted review
Reply from SurveyFriends
Thanks Catherine! We appreciate your review and hope to have more reward payments sent your way soon. :-)
Warmest regards,
Diana
Absolute best!
Just such an amazing experience. The application has been filled with many surveys as I have started and I should be able to cash out very soon!
Highly recommend!
1 February 2022
Unprompted review
Reply from SurveyFriends
Hi Nicholas,
Thank you so much for the kind words. We can't wait for you to be able to cash out!
Warmest regards,
Diana
Trustworthy and good paying surveys
Only been on here for five months and already have had two payouts. Yes, you will get a lot of screenouts; you'll get that on any survey site, but you do get a lot of surveys to partake in. A good variety as well.
15 October 2021
Unprompted review
Reply from SurveyFriends
Thank you for your excellent review Ivan! You have a very keen understanding of how it works and we're happy that we've been able to provide you with 2 reward payments already!
We really appreciate your participation and hopefully we'll have plenty more available for you soon. PS we've got our Christmas Advent Calendar event coming up with lots of opportunities to win prizes so make sure to log on and stay tuned! :-)
Warmest regards,
Diana
I just received a £50 Amazon voucher…
I just received a £50 Amazon voucher won in the draw on this site. A big surprise and most welcome. This is a very good site with sensible Surveys. Highly recommended.
4 May 2021
Unprompted review
Reply from SurveyFriends
Thanks Roger! We're happy we can provide a rewarding experience for you. :-)
Warmest regards,
Diana
Only been using for just over a week
Only been using for just over a week, seems grand so far, just wondering how long it takes for emails of new surveys to come or when new ones are uploaded. Only have one left that I don't qualify for, so havent be able to do one in a couple of days now. Will update when points reach reward exchange.
31 December 2020
Unprompted review
Reply from SurveyFriends
Hi Ronan,
Thank you for your review! New surveys will be available for you when your profile details match what our clients need for their studies. As long as your email notifications are turned on, we'll make sure to let you know when the next one is ready for you. :-)
Warmest regards,
Diana
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