SurveyFriends Reviews 

135
•
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Survey page tells you the time it should take for survey completion but these times have no connection to reality. Just one example, I did a survey yesterday that said it should take about 3 minutes.... See more

Rated 5 out of 5 stars

Regular surveys with few very late screen outs. Points of two types so that one can redeem for e-vouchers and either auction or place bets with the other set of points. In this regard it is different... See more

Rated 2 out of 5 stars

Too many screen outs and recently completed a survey all the way to the end, was told it was completed and when sent back to surveyfriends website was then told not qualified. Screenouts I understan... See more

Company replied

Rated 5 out of 5 stars

Have been a member for many years, and would highly recommend. You can build up points very easily and the cash out is fast, efficient and reliable. It is a fun site as well, there are polls, seaso... See more

Company replied

Company details

  1. Business Services

Written by the company

We are a Survey Community that offers our members points when for giving their opinion during surveys that are requested by clients. As soon as 20,000 Survey Points are earnt, these can be exchanged for a £10 PayPal transfer or one of our £10 Gift Vouchers, such as Love2Shop, Amazon, and many more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

135 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(135)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

surveys are great

surveys are great, good incentives, interesting topics, all 100%

11 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Denise,

Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our surveys and finding the incentives and topics appealing. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible.

If you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Your feedback is invaluable in helping us continually improve and meet your expectations. We truly appreciate your support and look forward to continuing to provide you with top-notch surveys and content.

Warm regards
Diana

Rated 5 out of 5 stars

its a great webawesomesite and app so much to…

its a great website and app so much to do and great rewards

10 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Colin,

We're thrilled to hear that you're enjoying your experience with our website and app! Our team has worked hard to create a platform that offers a wide range of activities and fantastic rewards. Your positive feedback motivates us to continue delivering a top-notch experience. If you have any suggestions or if there's anything specific you love about the website and app, feel free to share – we're always eager to make your experience even better. Thank you for your trust and support!

Rated 4 out of 5 stars

Easy to complete surveys

Easy to complete surveys. Easy way to earn a bit of cash in your spare time. Would be better if survey times quoted were reflected more accurately, as they do quite often exceed this. Overall, not bad at all for anyone with a bit of spare time, who enjoys surveys, helping brands and getting a small amount of cash for your time.

9 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Maggie,

We're truly grateful for your feedback and are thrilled to hear that you find our surveys easy to complete and a convenient way to earn some extra cash in your spare time. We understand that accurate survey timing is essential, and we apologize for any instances where the quoted times were exceeded. Your valuable input helps us improve this aspect of our service and enhance your experience.

We appreciate your dedication to sharing your opinions, helping brands, and earning rewards for your time. Your commitment fuels our mission to create a platform that benefits both survey takers like yourself and the brands looking to gain insights. Thank you for being a part of our community, and we'll continue working to provide you with the best possible experience. If you ever have any further suggestions or feedback, please don't hesitate to reach out.

Warm regards
Diana

Rated 4 out of 5 stars

join survey friends they are good and…

join survey friends they are good and smart and you get good topics as well sign up today

9 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Ian,

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found value in joining Survey Friends.

Our team works hard to provide insightful and engaging topics, and we're delighted that you're enjoying them. Your feedback is truly motivating for us. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support and look forward to continuing to provide you with great experiences.

Warm regards
Diana

Rated 3 out of 5 stars

survey site

a good survey site, build up points to cash out for vouchers

9 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Rach,

Thanks so much for your review and we hope that we can provide a better experience for you in the future.

Warmest regards,
Diana

Rated 5 out of 5 stars

Very happy with surveys freinds panel…

Very happy with surveys freinds panel enough surveys weekly Nd short surveys

4 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Munir,

Thanks so much for your review and we're happy that we're able to provide a great experience for you.

Warmest regards,
Diana

Rated 5 out of 5 stars

I find the surveys on survey friends…very interesting and relevant

I find the surveys on survey friends interesting and although there aren't too many surveys I seem to qualify for the ones I receive. I also sometimes receive points if I don't qualify for some of the surveys.

5 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Margaret,

We greatly appreciate your positive feedback and are delighted to hear about your experience with our platform! It's fantastic to know that you find the surveys on Survey Friends intriguing and engaging. We strive to provide a variety of surveys that capture our users' interests and opinions.

We're thrilled that you've been able to qualify for the surveys you receive. Our team works hard to match you with surveys that align with your profile, ensuring that your time and effort are well spent. It's also wonderful to hear that you occasionally receive points even if you don't qualify for certain surveys. We believe in valuing your participation and want to acknowledge your time and input.

Your satisfaction is our top priority, and we'll continue to work diligently to bring you more opportunities and rewarding experiences on our platform. Thank you for being a part of Survey Friends, and we look forward to providing you with even more valuable surveys in the future! If you have any suggestions or feedback, feel free to share — we're always eager to improve.

Warm regards
Diana

Rated 5 out of 5 stars

Always plenty of surveys and they…

Always plenty of surveys and they credit your account with points even if you haven't qualified for a survey.

5 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Jan,

We appreciate your feedback regarding our survey system! We're delighted to hear that you've noticed the consistent availability of surveys and that we credit your account with points, even if you haven't qualified for a particular survey. At Survey Friends, we believe in maximizing your experience by offering opportunities to earn rewards regularly.

Our goal is to ensure that you have a positive and rewarding experience every time you engage with our surveys. Your input encourages us to keep refining our processes and maintaining the high standard of service we strive for.

Thank you for taking the time to share your thoughts. If you have any further suggestions or comments, feel free to reach out. We look forward to providing you with even more valuable opportunities in the future!

Warm regards
Diana

Rated 5 out of 5 stars

simple surveys

simple survey easy to understand

5 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Michael,

Thanks so much for your review and we're happy that we're able to provide a great experience for you.

Warmest regards,
Diana

Rated 5 out of 5 stars

great way to earn some extra cash

5 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Bev,

We're thrilled to hear that you found our platform to be a great way to earn some extra cash! Thank you so much for taking the time to share your positive experience with us on Trustpilot. We're dedicated to providing opportunities that make it easy and rewarding for our users to earn extra income. Your feedback serves as a motivation for us to continue delivering value and excellent service. If you ever have any more feedback or questions, feel free to reach out.

Warm regards
Diana

Rated 4 out of 5 stars

Great variety of surveys

Great variety of surveys, shame sometimes I don't qualify

4 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Belinda,

Thank you for taking the time to share your feedback with us! We truly appreciate your positive comments about the great variety of surveys we offer. We understand that it can be frustrating when you don't qualify for certain surveys. Our team is continuously working to enhance your experience and provide more opportunities that match your profile. Your input helps us improve, and we're committed to making your participation in surveys even more rewarding.

If you have any suggestions or specific preferences, please don't hesitate to let us know. We value your partnership and look forward to providing you with more valuable survey opportunities in the future!

Warm regards
Diana

Rated 4 out of 5 stars

Pretty Good

Overall, the site is easy to use and the surveys are easy to complete, I would like more of them though.

4 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Dear Ben,

Thank you for taking the time to share your valuable feedback with us on Trustpilot. We are delighted to hear that you found our site easy to use and the surveys easy to complete. Your positive experience is what motivates us to continue striving for excellence.

We understand your desire for more surveys, and we greatly appreciate your input. Our team is constantly working to expand our survey offerings and provide you with even more opportunities to participate and earn rewards. Rest assured, your suggestion has been duly noted, and we will take it into consideration as we enhance our services.

Your satisfaction is our priority, and we are committed to delivering the best experience possible for our valued users like yourself. If you have any further suggestions or specific types of surveys you would like to see more of, please feel free to reach out to our customer support team. We always welcome ideas from our users, as they help us shape our platform to better meet your needs.

Once again, thank you for choosing our platform and for being a part of our community. We look forward to serving you better and providing you with an even more enjoyable survey-taking experience.

Should you have any questions or require any assistance, please don't hesitate to contact us. We are here to help.

Best regards,
Diana

Rated 3 out of 5 stars

Average site

Average site. Not great payouts

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Dear Matt,

Thank you for taking the time to share your feedback with us. We truly value all opinions from our users, as they help us identify areas where we can improve and enhance our services.

We apologise that your experience with our site has not met your expectations. We constantly strive to provide the best possible experience for our users, and we regret that our pay-outs did not meet your satisfaction.

We'd love to gather more information about your specific experience and understand what we can do better. Please feel free to reach out to our support team at contact@surveyfriends.co.uk so we can address your concerns more effectively.

Your feedback is crucial to us, and we will use it to make necessary adjustments and improvements to our platform. We hope you'll give us another chance to exceed your expectations in the future.

Thank you again for sharing your thoughts with us.

Best regards,
Diana
Customer Support Team at Survey Friends

Rated 5 out of 5 stars

Cares about their surveyers

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Thank you for your kind words. Your feedback fuels our passion for providing exceptional service and being a company that genuinely cares about its employees and customers alike. We look forward to serving you with the same level of dedication in the future.

Best regards,
Diana

Rated 5 out of 5 stars

Trustworthy brand

Trustworthy brand. Enjoyable surveys, not too long. Quite fast possibility to collect points and redeem them for rewards; cash-PayPal, and gift cards. I have never had any problems with receiving my rewards. I can recommend this company.

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Thank you for taking the time to share your experience with us! We're thrilled to hear that you find our brand trustworthy and enjoy participating in our surveys. We strive to make the survey-taking process enjoyable and not too time-consuming, so it's great to know that we're hitting the mark.

Our team works hard to ensure a fast and seamless points collection process, making it easy for you to redeem your rewards for cash via PayPal or gift cards. Your satisfaction is our top priority, and we're delighted to learn that you've never encountered any issues with receiving your rewards.

We genuinely appreciate your recommendation, as it validates the efforts we put into providing you with the best possible experience. Should you have any questions or need assistance, please don't hesitate to reach out to our support team. We look forward to serving you again in the future!

Thank you for being a valued member of our community, and we hope you continue to enjoy your time with us. Your feedback motivates us to keep improving and delivering excellent service.

Best regards,
Diana

Rated 5 out of 5 stars

I have been on the panel of “Survey…

I have been on the panel of “Survey friends “ for a number of years , and found them to be a reliable way of voicing your opinions and earning rewards. Some surveys take ages to payout but SF payout very quickly , usually within a few days.

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Thank you for sharing your feedback about your experience with us. We truly appreciate your continued support and the time you've spent on our panel for the past few years.

It warms our hearts to know that you find Survey Friends to be a reliable platform for voicing your opinions and earning rewards. Our mission has always been to provide a seamless and rewarding survey-taking experience for our valued members like you.

Regarding pay-out times, we understand the importance of receiving rewards promptly for your efforts. We're thrilled to hear that our payment process has met your expectations, with payouts typically being processed within a few days. We constantly strive to ensure that our members have a hassle-free experience when redeeming their rewards.

Your feedback is immensely valuable to us, as it helps us continually improve and maintain the high standards we've set for ourselves. We're committed to enhancing our services and making sure that each interaction with Survey Friends leaves you satisfied.

If you have any further suggestions, questions, or concerns, please don't hesitate to reach out to our customer support team. We're always here to assist you and provide any necessary guidance.

Once again, we extend our heartfelt gratitude for being a part of our Survey Friends community and for sharing your positive experiences with others on Trustpilot. Your kind words encourage us to keep working diligently to offer the best survey platform possible.

Wishing you all the best in your future survey endeavours!

Best regards,
The Survey Friends Team

Rated 4 out of 5 stars

I think this is a great website to use

I think this is a great website to use, its super interactive.
There are mini polls and the surveys are fun with varying topics and normally easy to complete.
The money builds up quickly not massively quick at payout but not bad
I would say the only reason it isn't 5 stars is the threshold for payment and it can take a while to get there

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Dear Emma,

Thank you so much for taking the time to leave your feedback about our website on Trustpilot. We are thrilled to hear that you find our platform great to use, and we truly appreciate your kind words about its interactivity, mini polls, and fun surveys on varying topics. We designed our platform with user engagement in mind, and it's rewarding to know that you enjoyed the experience.

We understand that our pay-out process is an important aspect of your experience, and we apologize for any inconvenience caused by the threshold for payment. We continuously evaluate and review our pay-out system to ensure that it strikes the right balance between being achievable and rewarding for our users. Your feedback has been noted, and we'll use it to improve and streamline the pay-out process, making it more efficient and user-friendly.

We also appreciate your understanding that while the money may not accumulate massively quickly, it still accumulates at a reasonable pace. Rest assured, our team is committed to providing fair compensation for the time and effort you invest in participating in our surveys and polls.

If there is anything specific you would like to see improved or if you have any suggestions on how we can enhance your experience further, please don't hesitate to reach out to our support team. Your input is invaluable to us, and we're always eager to make our platform better in every way we can.

Once again, thank you for choosing our website as your platform of choice for earning rewards through surveys and polls. We're delighted to have you as part of our community, and we look forward to continuously providing you with enjoyable and rewarding experiences.

Best regards,
Diana

Rated 5 out of 5 stars

like the surveys and other activities…

like the surveys and other activities they do been on here a few years now

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Thank you for taking the time to leave your feedback. We truly value long-term customers like you who have been with us for several years. Your continued support means a lot to us.

We're glad to hear that you enjoy our surveys and other activities. Our team is dedicated to providing engaging and meaningful experiences for all our users. We constantly strive to improve and add more exciting features to enhance your overall experience with us.

If there's anything specific you would like to see or any suggestions you have for us, please don't hesitate to let us know. Your input helps us to make our platform even better.

Once again, we appreciate your loyalty and look forward to serving you for many more years to come. If you have any questions or need assistance, feel free to reach out to us anytime.

Thank you for being a valued part of our community!

Best regards,
Diana

Rated 5 out of 5 stars

quality studies

Excellent quality studies and very exciting subjects, lots of fun and earning rewards opportunities

3 August 2023
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you find our studies to be of excellent quality and that you're enjoying the exciting subjects we offer. We work hard to provide a diverse range of engaging studies that not only add value to your experience but also make the process enjoyable.

Our participants' satisfaction is a top priority for us, and we are thrilled that you've been having fun while taking part in our research. Your feedback encourages us to keep delivering top-notch opportunities for everyone involved.

Moreover, we're glad you appreciate the rewards opportunities we offer. We believe that your time and contribution to our studies are valuable, and providing rewards is our way of expressing our gratitude.

If you have any further feedback or suggestions to enhance your experience, please don't hesitate to reach out. We're always here to listen and improve.

Once again, thank you for being a valued participant. We look forward to having you in more exciting studies and providing you with even better experiences in the future!

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