Supplemented Reviews 

476
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the wonderful range of effective products, highlighting the consistently high quality of the ingredients and the very competitive, affordable prices. Many people also genuinely appreciate the fast delivery service, neat packaging, and the helpful descriptions easily found on the company website. However, some customers also noted frustrating issues with significant delivery delays, missing parcels, and tracking updates that completely failed to progress. A few other people also felt disappointed when customer support repeatedly ignored their messages or failed to resolve order problems satisfactorily. Additionally, a small group of reviewers reported unexpected subscription charges and product inconsistencies.

What people talk about most

Product

Reviewers mention positive feedback about product quality and ingredients. Consumers appreciate the pure... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in satisfaction levels.... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as consumer opinions are sharply divided. Many... See more

Quality

People report positive experiences with quality, highlighting excellent and consistently high standards.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is the purest and best value for money that I have been able to find. So I am pleased with the product. Unfortunately my recent order arrived in the heatwave when it was 35 degrees. The c... See more

Rated 4 out of 5 stars

Well impressed with this company. Good prices, good packaging, fast delivery. Sadly no vit B1, but will continue to order what I can.

Rated 4 out of 5 stars

I regularly order vitamins from this company and the product quality is consistently excellent. The supplements feel high quality, effective, and clearly well made, which is why I continue to or... See more

Rated 5 out of 5 stars

Been using British Supplement for couple years now, best vitamins by far. Just about to re order again!! I buy Milk Thistle, blueberry, b6, b12, vit d3 with k2, nac magnesium. Helped me enormously... See more


Company details


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3.7

Average

TrustScore 3.5 out of 5

476 reviews

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3.7

All reviews

(476)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam products

Scam products . Advertise products different than the analysis they provided. and analysis are many years older Than the best before.. Example. got French maritime pine bark ( Pinus pinaster) but the analysis say Taiwan pine ( Pinus massoniana )

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Consistency counts in today's world

Consistency counts in today's world and Supplemented team deserve the 5+ stars because I have remained a customer for quite awhile now and have no plans to leave. From my first order to the latest which arrived this week..the track record for quality products and excellent service has never changed. Though it may have been a fluke discovery when I made my first order..this wil be a lasting relationship and I recommend that you follow in my footsteps! It can't get better than this.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

The order was delivery in to a wrong address and got stolen. This was properly recorded in their tracking systems and when I contacted the costumer service team they did not want to offer me any solution. Horrible service and money lost. Please do not buy anything through them.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculously slow postage time!

Postage time is ridiculous! I emailed them after 4 days to remind them that they aren't posting from overseas. They blamed Royal Mail of course. Truth is, they use minimum postage cost as standard. It took a week for my package to arrive.
I won't be using you again unless and until you get your act together and send items 1st class as standard postage. I spent £46 on my order and you take a week to deliver it??? I've read similar reviews about this company. Customers won't stand for it. I certainly won't spend my money here again.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for next day delivery…which is 3 days to now

Ordered and paid for next day delivery on Tuesday,Thursday and I received email telling me sorry there's been a delay,we will try to resolve this in the next 24 hors!!!! Supplemented customer service is diabolical, no number to call and discuss. Just message them and they will get back as soon as possible!?! Disgraceful, want my £5 next day delivery fee back,would of been as quick with free delivery .finally had a reply and they say delivery is in our terms??? When advertised £5 for next day delivery, it means next day.its fraud and extortion, its no different to advertising 100 tablets and getting fifty!!! Company are as bad as scammers,you can't advertise £5 for next day delivery and then say sorry but it's in our terms about delivery!?!?! It's false advertising and fraudulently obtaining money!!! Ompany shouldn't be allowed to trade!!!! I've read how many others this has happened to and not been refunded when paying for something that's not materialised so how much have they earned fraudulently?? I mean over the years if 100,000 people have had this happen that's 500000 grand obtained fraudulently!!! It wouldn't make a difference if it was a pound a time,its the principle and the audacity to advertise for extra money for next day and its not actually guaranteed??? So again you cannot advertise next day(which in plain english) means next day !!! Again absolute disgrace of a company and how trading standards allow this shows ate also a joke!!!also in the response I received, it also said,the next day delivery option is still faster than free delivery which is 3-5 days!?!?! How does that pathetic excuse justify next day delivery which isn't? They sound like politicians always having an excuse which is dam rude,that dosent excuse advertising next day delivery as next day delivery means,NEXT day delivery!!! What a comical company. I'm still baffled by the excuse of next day delivery (even though not next day) can be justified by saying its still quicker than free delivery!!!!!!!!!!! They should be prosecuted for false advertising/fraud and extortion

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Been a customer for a long time when…

Been a customer for a long time when they used to be on Amazon and now through their own website - paid £5 for next day delivery but it didn’t arrive for 2 days and they won’t refund me my delivery fee because it’s in their terms and conditions- not exactly right is it? Has asked for a manager 3 times and get nowhere - won’t be shopping with them again and they don’t seem to care about that ..

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed Customer

I am a longstanding customer of Supplemented.co.uk and until recently, I have always been really happy with their service. I am really unsatisfied with my experience regarding my last two orders, however.

After purchasing a notable amount of items in an order I recently placed, I qualified for free next day delivery due to my spend amount. Due to the late time of my order in the afternoon however, I anticipated that I may receive my items after two days instead of the following day. In reality, I was waiting almost a week before my items arrived, and in one of the pouches of vitamins I received, there were several empty husk shells indicating a lack of quality checking prior to shipment.

My latest order was cancelled immediately after I placed it due to an error at my end. However, my (
cancellation request has been ignored- despite me emailing the customer service team several days ago- immediately after I had placed the order.

I am extremely disappointed that my last few experiences with Supplemented.co.uk have been less than desirable. It will definitely deter me from continuing to recommend this company to others, or from placing further orders with the business going forward.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

I am a nutritional therapist and was…

I am a nutritional therapist and was initially suspicious about the quality of the Pine Bark as the price is so reasonable. However, after doing much research and asking questions of the jolly helpful people at Supplemented I have to admit that, not only are these supplements, extremely reasonably price, but they are also top quality and the customer service is excellent.

I am so pleased to have found them and will recommend to my clients. Thanks Supplemented for making quality supplements at such great prices!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Order returned by Customs.

Ordered Lycopene from this company, paid €9.99+ postage but Spanish Customs wanted €45 import duty, i refused to pay that amount. So item was returned and the company hasn't t reimbursed me. So, never again!

25 April 2025
Unprompted review

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