Supplemented Reviews 

475
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the wonderful range of effective products, highlighting the consistently high quality of the ingredients and the very competitive, affordable prices. Many people also genuinely appreciate the fast delivery service, neat packaging, and the helpful descriptions easily found on the company website. However, some customers also noted frustrating issues with significant delivery delays, missing parcels, and tracking updates that completely failed to progress. A few other people also felt disappointed when customer support repeatedly ignored their messages or failed to resolve order problems satisfactorily. Additionally, a small group of reviewers reported unexpected subscription charges and product inconsistencies.

What people talk about most

Product

Reviewers mention positive feedback about product quality and ingredients. Consumers appreciate the pure... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in satisfaction levels.... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as consumer opinions are sharply divided. Many... See more

Quality

People report positive experiences with quality, highlighting excellent and consistently high standards.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is the purest and best value for money that I have been able to find. So I am pleased with the product. Unfortunately my recent order arrived in the heatwave when it was 35 degrees. The c... See more

Rated 4 out of 5 stars

Well impressed with this company. Good prices, good packaging, fast delivery. Sadly no vit B1, but will continue to order what I can.

Rated 4 out of 5 stars

I regularly order vitamins from this company and the product quality is consistently excellent. The supplements feel high quality, effective, and clearly well made, which is why I continue to or... See more

Rated 5 out of 5 stars

Been using British Supplement for couple years now, best vitamins by far. Just about to re order again!! I buy Milk Thistle, blueberry, b6, b12, vit d3 with k2, nac magnesium. Helped me enormously... See more


Company details


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3.7

Average

TrustScore 3.5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.7

All reviews

(475)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing product

Disappointing product. Purchased Astaxanthin based upon my knowledge of how effective this is as an anti oxidant. Starting taking it, only to discover there is no mention on the packaging of its derivation, i.e. which algae. Being a synthetic source, the product is not as effective. Will be buying from a different supplier.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, quality and quick service.

I have ordered a couple of times with Supplemented and have been impressed with the price and swift turn around time for orders. The quality seems great and there are helpful descriptions of the ingredients. My orders have been completed accurately and in a timely fashion.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Parcel never arrived.

Parcel never arrived.
Contacted Customer services by email numerous times and had a reply from Matt Sawyer, very unhelpful and condersending attitude.Still not recieved goods or any refund and now Matt not answering my emails.
Do not use this company.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used this company for quite a few…

I’ve used this company for quite a few years now and I’ll be honest , ive always been really happy with all my supplements and the service I’ve received.
It appears the couple of negative comments have been written by serial complainers, all they do is complain about companies, they just like moaning so don’t pay any attention

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Unusable bad odour

Selenium tablets smelled of rotten eggs. They said its usual for selenium which maybe true but other brands had no smell as in capsules. Offered refund if I sent tracked @ £3.55 when the order was £8.99. Wouldn't use again

28 January 2026
Unprompted review
Rated 4 out of 5 stars

Great quality productsGreat quality products, but delivery needs improvement

I regularly order vitamins from this company and the product quality is consistently excellent. The supplements feel high quality, effective, and clearly well made, which is why I continue to order from them.

I usually place orders that meet the required amount for next-day delivery, however this unfortunately never seems to happen. Deliveries via DPD typically take around 7 days and on occasion up to 10 days, which can be frustrating when ordering time-sensitive supplements.

That said, when I raised an issue via email, the customer service was very good. Matt responded, assured me he would sort it out, and he did. His communication was clear and reassuring, which made a big difference.

Overall, this is a company with excellent products and responsive customer support. If the delivery times matched what’s advertised, this would easily be a five-star experience.

5 January 2026
Unprompted review
Rated 2 out of 5 stars

Be careful

Didn't arrive on time, Still waiting in fact ! Access to customer services is difficult ! Their verification and security system is a farce ! Tried several times correctly and keeps saying incorrect ! Reported this to them and they didn't understand the problem ! May have to request a refund from my payment of provider

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Good all round experience

I find the reminder emails for my supplements useful for reordering. The quality of items and speed of delivery is excellent. I have been buying from this company for some years and will continue to do so. Also, supplements are reasonably priced

8 December 2025
Unprompted review
Rated 3 out of 5 stars

1000 mcg=1mg

Dear customers, please keep an eye on the dosage:
1000 mcg = 1 mg.
That's why the price is often so low.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Very good company for supplements

Very good range . They come in pouches so saves cupboard space and they can fit through letterbox when delivered . Also free postage so one can order what is wanted at any time without having to make up a large order to save on postage like some other companies

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Boost your immunity with these capsules

I've been taking Supplemented's Vegan Omega 3 Algae Oil soft capsules, one a day, for years now and have seen my immunity boosted tremendously as a result. I like the fact that the oil comes straight from the algae, not via a fish's liver, so I believe it's more effective.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

British Supplement for…

Been using British Supplement for couple years now, best vitamins by far. Just about to re order again!! I buy Milk Thistle, blueberry, b6, b12, vit d3 with k2, nac magnesium. Helped me enormously. Thankyou British Supplement!!

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Been on subscription for many…

Been on subscription for many years...ordered resveratrol wich was 180x2 capsules at 1000mg and it was just over £10..order never came, contacted them said its been dispatched, then still never came so emailed again, then out of the blue got a refund..checked on the website and resverstrol is now 180 capsules for 500g pack at £26.99 that's shocking, won't buy anymore and cancel my subscriptions..I know things go up but that is just bad business and greed.

15 October 2025
Unprompted review

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