Superfi Reviews 

Great service fast delivery and so far a descent sounding sub for the money will be buying from superfi again thanks

Amazing service from the very start, was able to get the Revel M16s delivered at 8am got it set up quick and easy. Was informed about the location of the product and concurrent time of the delivery.

I was looking to upgrade my stylus & headshell and having done some of my own online research I rang Superfi, they had the item in stock and gave me some helpful advice and I had the replacement headshell with me the next day. Many thanks indeed.

Very impressive from superfi. I had a slight problem with the turntable, but the team were very helpful. It's now sorted and sounds fantastic. Will definitely use them again. Big thanks to Martin.

Was pretty hesitant for shopping with Hi-Fi online and gave it a try.

Guy on the life chat was pretty knowledgeable on the Yamaha RXV6A, got it at a pretty good deal. :)

Till we meet again.

Best price available.Have used this company over many years.Super quick delivery. Faultless.

Ordered on Tuesday lunch, delivered and set up by Wednesday lunch. How good is that?👍

I had a Yamaha amp that proved to be faulty… the chaps in Nottingham couldn’t of been more helpful, even upgraded me! 5 stars!

Best price on the web and promised next day free delivery. However item was not in stock and I was not informed until I contacted them. Granted I ordered just before new years but it should have not been listed as in stock or I should have received a notification once the bank holidays were over. Received the package 2 days after my enquiry. The item had no additional protection during postage except a plastic bag resulting in damage to the product’s box. Luckily the item worked fine.

Great communication & customer service thank you

Have to wait 10 working days for a payment refund to clear as you repay by electronic cheques for a TV showing in stock on website, then cancelled 2 days later by yourselves, saying it wasn't. My monies cleared instantly to yourselves, I shouldn't expect to wait nearly 2 weeks for the payment to get back into my account, Poor practice.

To make it worse, it has re-appeared 24 hours later as in stock and able to order again but with a hefty price hike

In answer to your reply you pay it back by electronic cheque transfer, which PayPal or any bank would have to clear, not mine or PayPal’s fault, it’s your repayment methods. Also perhaps look at how you current display stock availability on your website then to at least be accurate, so people don’t end up ordering stock you don’t have and people don’t end up being out of pocket for 2 weeks, whilst waiting for a refund, other sites do it and I’ve never had to wait more than a few hours for a repayment to clear from other retailers to clear and be back in my account, if the retailer has made a mistake with something I've ordered, whether I’ve paid by PayPal or bank debit card.

p.s. last time I checked Christmas Eve is before Christmas not after, when you took and accepted the payment for the product?

They sell items they don't have in stock. Very organized delivery 2 weeks waiting for delivery

Tried to place an order online but delivery costs were NOT CLEAR. On the product page it stated Free next day delivery, and whilst there was an * after the statement , the * was not at the bottom of the page with the additional information. Also on the checkout there was no information about free delivery. Rang the store and spoke to Anthony who resolved my problem and provided excellent customer service. He told me you needed to spend £70 to get free delivery but no where on the website could this information be found. The items I wanted were the same price on Amazon Prime. Anthony processed my order over the phone with a price match. Satisfied customer.

Great service and delivery, highly recommended

I called Superfi's online service for the first time today and spoke to Anthony, who was very knowledgeable and helpful in supporting my purchase decision.

I will definitely use Superfi again in the future.

UPDATE - just recieved a horrible email from them, calling me a liar and trying to tell me this was the first email id sent. I attached a screenshot of my email from last week but given their attitude i doubt I'll get an apology. Also, i dont normally write reviews, but was inundated with emails from them, asking how my product was and to leave a review. So here it is. AVOID AT ALL COSTS

If I could give zero stars I would. Ordered a week ago for next day delivery - no order has arrived and no reply to my emails.