Superdry US - Queens Center Reviews 32

TrustScore 3 out of 5

3.0

90 - 15 Queens Blvd, Space 1055, Elmhurst, 11373 Long Island, US


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See what reviewers are saying

Rated 5 out of 5 stars

I was surprised of the delivery experience as it was prompt and items are wrapped tidy in paper. There is a good guarantee as well since the delivery is coordinated quickly. Therefore, you have enough... See more

Rated 2 out of 5 stars

Not accurate sizing. Material does not compare to competitors e.g., A&F or Hollister.

Rated 5 out of 5 stars

I love Superdry clothing. Its unfortunate that the closest store to me is closing ☹️


Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

  • 90 - 15 Queens Blvd, Space 1055, Elmhurst, 11373, Long Island, United States

  • 718 906 6650

3.0

Average

TrustScore 3 out of 5

32 reviews

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Rated 5 out of 5 stars

I was surprised of the delivery…

I was surprised of the delivery experience as it was prompt and items are wrapped tidy in paper. There is a good guarantee as well since the delivery is coordinated quickly. Therefore, you have enough time to try the product to see if you like it. I also had an experience with the physical store and I gotta say, staff are extremely friendly. They do not look annoyed when asked for help. Thank you for the pleasant experience.

14 February 2023
Rated 5 out of 5 stars

Superdry's shipping is super fast

Superdry's shipping is super fast, literally received my order the next day with their standard shipping. Product quality is always great, sizes do run a tad bit small in my opinion. I'm usually a XL but got a XXL for a better fit. Will definitely shop with them again.

23 November 2022
Rated 5 out of 5 stars

customer service

amazing customer service. they were super nice and patient in helping us out. they made sure we got everything that we needed.

14 July 2021

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