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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often highlighting their toxic-free nature and the positive impact on their skin and hair. Many consumers appreciate the efficient order fulfillment and quick delivery services, making the purchasing process smooth and reliable. The customer service is also frequently commended for its exemplary support and responsiveness. However, some customers have occasionally experienced issues with delivery times, noting that shipping can sometimes take longer than expected. A few people also mentioned receiving incorrect items on occasion or noticing a change in the formulation of certain products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, effectiveness, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick fulfillment and... See more

Customer service

People report positive experiences with customer service. Customers appreciate the ease of contacting... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of the ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

I have been a very long time customer of Chae' Organics. The very beginning with her products gave my skin such a youthful glow. Linda had products that removed broken blood vessels on my face and m... See more

Company replied

Rated 5 out of 5 stars

The products I've been using for a long time. I love that they are all toxic-free. The site is easy to navigate. I appreciate very much that 40% sales come up & free shipping with $50 in purchases... See more

Company replied

Rated 5 out of 5 stars

Thank you Linda Chae and all your staff for your exemplary service and high quality products. I have been using Chae Organics since Linda started the company and I am a very happy and satisfied custom... See more

Company replied

Rated 5 out of 5 stars

I've used Chae Organics for years! I've never found an issue with any product I purchased. On a regular basis, I use skincare, bath & beauty, and haircare and I'm open to try others as well from tim... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier

Written by the company

The foundation of the Chaé Organics philosophy is to “Do No Harm” and to care for the skin as well as the whole person in such a way as to inspire greater health and well-being. Chaé goes beyond the cosmetic industry standards with high performance and safe formulas that really work – Performance Beyond Promises. Chaé Organics is committed to helping improve and sustain your quality of life. Chaé Organics cares deeply about the well-being of families and their access to healthy lifestyle alternatives. We are a team of people committed to creating products without toxic chemicals that are commonly and thoughtlessly used in mainstream cosmetic and nutritional industries. Chaé Organics is a manufacturer of skin, hair, body, baby, pet, household, and wound care products. We also produce nutritional supplements such as gummies and honey-based products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chaé Organics offers high-quality…

Chaé Organics offers high-quality natural products made with carefully selected ingredients. Their focus on wellness, sustainability, and customer satisfaction, along with reliable delivery and excellent service, creates a truly enjoyable shopping experience.” 🌿

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Chaé… Great quality and effective skincare!”

I had a great experience with Chaé Organics. The product quality is amazing and feels very gentle on my skin. I noticed visible improvements after using it consistently. The packaging is also beautiful and professional. Shipping was smooth and everything arrived in good condition. I would definitely recommend this brand to anyone looking for effective skincare products.”

25 February 2026
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Reply from Chaé Organics

Thank you so much for your kind words, we really appreciate your review!

Rated 5 out of 5 stars

Customer service did an excellent job! :-)

Customer service did very well! She listened and acknowledged my issue. She was very supportive and understanding, and very patient. I was completely satisfied by her response!

3 February 2026
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Reply from Chaé Organics

Thank you very much! We appreciate you!

Rated 5 out of 5 stars

I have used Chae products since 1997

I have used Chae products since 1997. The products are exceptional. Highly effective, unique and every product is engineered to produce results, lasting results, leaving us healthier and with great looking skin.

3 February 2026
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Reply from Chaé Organics

Thank you very much! We appreciate you!

Rated 5 out of 5 stars

I order my favorite things

I order my favorite things when there is a Sale, Neroli mist and ginger handwash! Love the smells, feel, and quality.

2 February 2026
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Reply from Chaé Organics

We love putting on a good sale, thank you so much!

Rated 5 out of 5 stars

the best in shipments and products..

the best in shipments and products... the very very best in price for what you're getting too

30 December 2025
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Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

Rated 5 out of 5 stars

Trustworthy ingredients

After meeting Linda Chae I knew that this is a company I could trust with their natural ingredients. I love all of the products that I use especially the hair gel. The shampoo and mint conditioner are awesome too. They are gentle and makes my hair soft and healthy.

29 December 2025
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Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

Rated 5 out of 5 stars

Tamanu shampoo has a new name

Tamanu shampoo has a new name, “ Tamanu Volumizing shampoo”. It feels like the same good quality I’m used to. I use the conditioner also. It leaves my hair feeling clean and it has a little shine.

28 December 2025
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Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

Rated 5 out of 5 stars

Fantastic products

Fantastic products. I have a very sensitive skin and cannot believe how well these products work for me.

30 December 2025
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Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

Rated 5 out of 5 stars

I have used these products since 2010…

I have used these products since 2010 so I trust these products, I had a chance to meet the owner, Linda. I did notice mid 2025 a difference in the toothpaste, did something change, it has a stronger taste?

23 December 2025
Chaé Organics logo

Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

Rated 5 out of 5 stars

Your sales are GREAT

Your sales are GREAT! Purchases are easy to make and arrive promptly! I love your product!

30 December 2025
Chaé Organics logo

Reply from Chaé Organics

Thank you so much for taking the time to leave us a review! We appreciate you so much!

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