Went in birthday shopping for my bonus daughter, had a rough idea of what to get but Petrina was THE most amazing help - we shopped like 2 possessed demons to find the perfect outfits for the kid. Per... See more
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Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... See more
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... See more
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had... See more
Company details
About Superdry - Rushden Lakes
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, United Kingdom
- 01933 357620
4.9
Excellent
193 reviews
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Excellent customer service
Excellent customer service with easy to use FREE click & collect to my local store on selected items, some items have to sent to your home with a delivery fee.
19 March 2023
Easy to use website made ordering a…
Easy to use website made ordering a breeze ! Pick up from a local store completed a great shopping experience.
27 February 2023
Yellow Gilet
The shop assistant was very helpful and ordered the product to be delivered, when I couldn't find it in-store. The assistant was very helpful & attentive to advise on the correct size to order, whilst I tried on similar products to try and guage the right size required.
26 January 2023
Great Customer Service at Rushden Lakes
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.. but none on the rack in a 2XL the 2nd young lady searched the stock and found me one. ! Great customer service at Rushden Lakes.. Thanks girls.
28 December 2022
Easy to negotiate the website
Easy to negotiate the website, order and pay and then collect from store a couple of days later. I received emails updating me on progress and when it was ready to collect.
13 December 2022
Delivered promptly
Delivered promptly, well packed.
A good quality product. Very happy. I went to buy another but was disappointed they had run out of my size.
19 December 2022
Purchased two t shirts recently and got…
Purchased two t shirts recently and got them on a Black Friday deal
On getting home my wife suggested looking online to get some more
I ordered again the same size and paid for delivery
On receiving this order it was too small?
26 November 2022
We have purchased the hoody for a gift
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had to wash and dry it before was given to the birthday. If we could have time we would send it back. Btw option: collection in store didn’t work on the website correctly and we had to pay extra for home delivery. Online sale need some improvements
2 December 2022
Easy to pick and pay and delivered to a…
Easy to pick and pay and delivered to a store, pick up easy too
1 December 2022
My order came within 2 days of…
My order came within 2 days of ordering. Unfortunately I had to return it. I took it in to my local store. The young person there was so friendly and helpful. Offered to order another size. Very good customer service. Will definitely order from here again.xx
2 December 2022
Efficient website and welcoming staff…
Efficient website and welcoming staff at Superdry Rushden Lakes
28 November 2022
Amazing jacket but….
Amazing jacket, amazing colour and made with details, BUT how to made amazing jacket without pockets ??
Jacket doesn’t have pockets inside or wind stopper at the bottom of the jacket plus this two details and This jacket will be amazing,
21 November 2022
Changing the item I ordered to the…
Changing the item I ordered to the right size as it is a Christmas present for someone,the staff was very helpful and had no issues with changing the sizes
10 November 2022
Nice and smooth transaction
18 October 2022
I was helped to order a coat in a…
I was helped to order a coat in a colour that was not available in the shop through their online system. The whole process was super easy, staff very friendly and helpful
And my coat was ready for collection the following day. So very pleased, thank you.
16 September 2022
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