Supadance Reviews 2,313

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for sto... See more

Company replied

Rated 3 out of 5 stars

LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail r... See more

Rated 1 out of 5 stars

Very poor customer service. I bought a pair of shoes online and the size was small, I shipped it back to UK from Dubai requesting a bigger size, the package was received by their side. However, no f... See more

Company replied

Rated 1 out of 5 stars

Having bought my dance shoes from Supadance a few years back I was generally happy with the performance of the shoe despite the felt pulling back quite soon after I used them. The shop... See more

Company details

  1. Shoe Store
  2. Dance Store
  3. Leather Goods Store

Information provided by various external sources

We have been manufacturing ballroom & Latin dance shoes for over 50 years, so we do the thinking and you do the dancing.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good service

Very good service. Original item would take up to 4-6 weeks I was immediately emailed and given different options of replacement item, refund or wait for the item to be become available.

The delivery was super quick

10 October 2019
Unprompted review
Rated 4 out of 5 stars

They responded adequately on time even…

They responded adequately on time even though it took time to get refund with time zone difference. Once the right person was spoken to, refund was done the next day. Appreciate it for customer care.

6 October 2019
Unprompted review
Rated 5 out of 5 stars

I have always worn Supadance shoes.

I started dancing over forty years ago and have always worn Supadance shoes. They are not cheap but you get what you pay for in terms of good fit and excellent support for the foot which lasts until the shoes are worn out! I feel I can dance with confidence wearing a shoe that feels like an extension to my foot and, when dancing with pupils, I can give my attention fully to them. The half sizes and choices of heel mean I can get exactly what I need.

5 October 2019
Unprompted review
Rated 3 out of 5 stars

LOVE SUPADANCE

LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail regarding my shipment as it states on the website 'once your items have been shipped we will send you a confirmation with tracking number'.

17 September 2019
Unprompted review
Rated 5 out of 5 stars

Comfortable n stylish

, I had bought latin shoes from superdance before, this style is stylish and comfortable , good for practice and social dance .but I have problems with narrow feet , I don’t know should I order narrow fitting next time , as regular fitting for left foot is still ok , right foot is a bit loose . 😘I love this shoes anyway .

15 September 2019
Unprompted review
Rated 5 out of 5 stars

quality

shoes delivered fast without any problems. it is a brand I use normally and I risked to buy a totally new style. it was worth it...no disappointment.

15 September 2019
Unprompted review
Rated 5 out of 5 stars

5 stars

Easy to use website, great explanations and layout. Everything arrived as described and extremely quickly.

7 September 2019
Unprompted review
Rated 5 out of 5 stars

Great shoes

Quick delivery, really good shoes and a really good price. Cant say anything about longevity but at the price can afford more.

29 August 2019
Unprompted review
Rated 5 out of 5 stars

Needed a pair of shoes for an event on…

Needed a pair of shoes for an event on short notice and my size was not available. Supadance was able to make me a new pair and ship them out to me in time for my event. Shoes fit perfect and are better than I expected...Great service!

29 August 2019
Unprompted review

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