Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for sto... See more
Company replied
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Terrible experience trying to purchase gift vouchers via the website. The moneys been taken, but no email confirmation that the vouchers are on their way. I then get an email that says "Thanks for sto... See more
Company replied
LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail r... See more
Very poor customer service. I bought a pair of shoes online and the size was small, I shipped it back to UK from Dubai requesting a bigger size, the package was received by their side. However, no f... See more
Company replied
Having bought my dance shoes from Supadance a few years back I was generally happy with the performance of the shoe despite the felt pulling back quite soon after I used them. The shop... See more
We have been manufacturing ballroom & Latin dance shoes for over 50 years, so we do the thinking and you do the dancing.
159 Queens Road , IG9 5BA, London
Hasn’t replied to negative reviews
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Very good service. Original item would take up to 4-6 weeks I was immediately emailed and given different options of replacement item, refund or wait for the item to be become available.
The delivery was super quick
We are very satisfied with your product and your service
Great service and fast delivery.
Also refund and return policy works.
I love the shock absorber design on the heels. The shoes look very classic and feel very comfortable.
They responded adequately on time even though it took time to get refund with time zone difference. Once the right person was spoken to, refund was done the next day. Appreciate it for customer care.
I was able to get the shoes I wanted quickly and at a fair price. So, I will shop with them again.
I really liked your dance shoes Style 1082 - Dark Tan Satin. Convenient fastener, steady heel. In these shoes you can dance all day. And just these shoes are very beautiful.
Best regards, Elena Monakhova.
They did ‘what is said on the tin’. :)
I started dancing over forty years ago and have always worn Supadance shoes. They are not cheap but you get what you pay for in terms of good fit and excellent support for the foot which lasts until the shoes are worn out! I feel I can dance with confidence wearing a shoe that feels like an extension to my foot and, when dancing with pupils, I can give my attention fully to them. The half sizes and choices of heel mean I can get exactly what I need.
I teach my dance classes wearing Supadance shoes. They are good quality and reliable. They are also hard wearing.
Supadance deliver is always reliable too
LOVE SUPADANCE! I am a loyal fan of these shoes as I've had many pairs over the years. Customer service is extremely poor though, hence the 3 star experience. Have emailed twice and left a voicemail regarding my shipment as it states on the website 'once your items have been shipped we will send you a confirmation with tracking number'.
, I had bought latin shoes from superdance before, this style is stylish and comfortable , good for practice and social dance .but I have problems with narrow feet , I don’t know should I order narrow fitting next time , as regular fitting for left foot is still ok , right foot is a bit loose . 😘I love this shoes anyway .
shoes delivered fast without any problems. it is a brand I use normally and I risked to buy a totally new style. it was worth it...no disappointment.
Easy to use website, great explanations and layout. Everything arrived as described and extremely quickly.
Already posted review on line on your site a couple of days ago and sent it to you, what has happened to it? Is your site safe?
Quick delivery, really good shoes and a really good price. Cant say anything about longevity but at the price can afford more.
Needed a pair of shoes for an event on short notice and my size was not available. Supadance was able to make me a new pair and ship them out to me in time for my event. Shoes fit perfect and are better than I expected...Great service!
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