Sunseeker Doors  Reviews 

We had a set of ultraslim patio doors installed in 2014. Last year the top pivot on the first door failed but was fixed after a bit of a delay. This year it appeared to fail again but the engineer who attended showed that it was only adjustment and lubrication that was needed. He was very helpful in explaining what the problem was and how we could fix it ourselves, should it happen again.

I’m not normally one for doing reviews but Sunseeker Doors I thought warranted it. We’ve had their Ultra Slim Slide and Turn Doors fitted. From initial contact, quotation, order placement, survey and installation, the service has been fantastic. They have never missed a date. The doors are gorgeous. The installation and attention to detail couldn’t be better.

We've had our sunseeker doors fitted for over 8 years now and they have been fantastic. Today they were serviced and a new handle fitted by Mark who was a credit to the company. Polite, efficient, tidy and very helpful. The doors are now working like new again!

We have just had our doors fitted and couldn’t be happier, all the questions we had were answered quickly and from placing my order and survey they were fitted in 4 weeks, I dealt with Chloe and Ben who have been great at sorting things, doors look great just what we wanted

We couldn't be happier with our experience with Sun Seeker Doors. From our very first enquiry through to the final installation, Paul, the owner, personally looked after us every step of the way and provided exceptional customer service throughout.
We were looking for bespoke-sized slimline doors and wanted something that would really enhance our home. Paul listened carefully to our requirements, offered expert advice, and delivered exactly what we had envisioned. The quality of both the glass and the doors is absolutely superb – they look stunning and have completely transformed the space.
The entire process was seamless. The survey was carried out professionally, communication was excellent throughout, and the doors were manufactured and fitted within just 8 weeks. The installation team were punctual, courteous, and highly skilled, with great attention to detail.
It's refreshing to deal with a company that genuinely cares about its customers and takes pride in its workmanship. The finished product has exceeded our expectations in every way.
If you're considering bespoke aluminium or slimline doors, I would highly recommend Sun Seeker Doors. Fantastic quality, outstanding service, and a company that truly delivers on its promises.
Thank you, Paul and the team – we are absolutely delighted with the result!

From Paula on Reception, Ben the Service Manager to Mark who fixed the broken door handle in less than 24 hours, all I can say is a BIG thank you for a job done brilliantly well. Much appreciated.

Absolutely love my slide and turn doors. The company were fantastic to deal with from start to finish and were the only company to offer me a bespoke fitting.
The fact that they design, manufacture and install was a huge plus for me and what I believe makes them competitive.

Very quick to do the survey and install.

The installers on the day grafted hard and left everything in order with minimal clear up needed.

I cannot fault this company and would definitely recommend. Thank you. Serena

We took a lot of time trying to decide on the right doors for our kitchen. We are so glad that we chose Sunseeker! The doors are beautiful and the slim profile looks so elegant. I especially love the flexibility that the slide and turn doors bring. On the day before our installation there was a small problem with one of the glass panels breaking, but I was immediately informed and the team managed to obtain a new panel and still install the doors on the date that they promised. I thought that this was an outstanding level of customer service, especially as the dates were quite crucial with other building work going on at our house. I also really appreciated being able to go and visit the factory and experience the doors for myself before buying them. Thank you to the whole Sunseeker team.

We’re so pleased to have our new doors in ready for summer. Love them!

Really happy with our beautiful doors. The fitting team were superb and so quick and tidy in their work.

From James on the phone, to Adrian on the fitting team the service was first class. A company is only as good as its staff and Sunseekers are great.

I was really impressed with the speed and professionalism of the process from start to finish. And the doors themselves are suberb. Can’t recommend Sunseekers enough.

Thank you Sunseekers for such a quick turnaround. So pleased to have our new doors in time for the Easter bank holiday weekend.

The team at Sunseekers took all the hassle out of a fairly big job for us, particularly Rob who was always at the end of the phone to answer any queries and keep us informed from start to finish. The super quick turnaround time was a real positive.

Just a quick thank you to the team at Sunseekers for their beautiful doors and customer service to match. Even the one small issue we did encounter, the after sales team were so quick to resolve. Many thanks in particular to Ben who was our dedicated point of contact.

I was really impressed with the speed and professionalism of the fixing process from start to finish. The doors themselves are superb and very durable. Can’t recommend Sunseekers enough.

Although the ultra slim slide and tilt product appears to be great, there are shortcomings in the measurement, fitting and correction of issues that make this company hard to recommend.

We had several windows installed in addition to a 4m slide and turn set of doors. One of the windows was measured (by them) too narrow by maybe 4cm. Add this to the fitting tolerance they add and there's a big shortfall. Naturally, on the day of measurement, I signed to say the measuring had been done without remeasuring everything myself. Mistake #1. If I had measured everything myself I would have been able to challenge the mismeasurement of the window and it would not have been made too small.

When the doors and windows were fitted the short window was positioned centrally between a corner pole and a wall. The resultant wide gaps being filled with expanding foam. Mistake #2. I should have insisted the window was fitted into the corner post. That way the under-measurement would have prevented fitting the window.

In addition to this, it turns out that they only fit onto flat walls. Not stone, like we have. They left with the edges packed and foamed. Not a drop of silicone in sight. Not mortared into place. Just foam. And spaces for air to get in and out. So much for the great U value. I've had the edges filled now, but don't think I should have had to. Fitting a window means fitting it. Not leaning it up against a wall.

I contacted support. In 4 days time it will be two months of broken promises trying to get a resolution. I guess their warranty will be impossible to invoke - after all, the mismeasured window is a defect in their manufacturing process and they haven't even bothered to send someone to see it.

Two stars because the product is potentially great, but the rest of the process is not. Guess you'd have to be lucky.

The actual windows and doors are great. However, as a company I would not recommend Sunseekers. Many other window and doors companies do not insist you pay the full amount until you are happy with the windows. Sunseekers told me they would refuse to fit my window and doors unless I paid the full amount before installation! They only offer bank transfer as payment. Which is not ideal. When I asked to pay by credit card the only option was to read out my card details over the phone! I was told ‘it’s ok no one else is in the room’. The fitters smashed out the the top of the rendering on the outside of my house leaving it unfinished. At the original survey the fitter explained to my builder what he needed to prepare. However, the fitters still smashed out more than agreed and left both the windows and doors in an unfinished state. If you use Sunseekers DO NOT EXPECT A FINISHED JOB. I had to ask the fitters to sweep up and they had to borrow my broom! They also left some of the old window trim attached to the wall even after I asked them to remove it. To top off all of this, I have had no after sales call to check I am happy and no customer survey to complete!! I definitely would not recommend Sunseekers!!

UPDATE On 8/4/26
The response to my review is just to make others think they will address your concerns! I emailed SUNSEEKERS as their response requested and I have still heard nothing from them. No follow up call to ask how my experience was. EVERY OTHER company I have ever dealt with follows up with a courtesy call but NOT SEEKERS. As I said before I would NOT RECOMMEND THIS COMPANY!
UPDATE
I have emailed you again with a screen shot of the email I sent on the 1st of April

I found Sunseekers to be first class, the service and support they offer is brilliant. I had a small issue with my door caused by myself. Ben manager was great organised Mark to come out and put right. I am very very pleased with my doors. Thank you.
You see it is a family business that truly care.
I would highly recommend them.

Great product and very reliable company I couldn’t recommend more, I’ve used there doors for my gyms I own and my own home and have had top class service every time, the doors at home have been in for nearly 5 years with no problems