Summer & Winter Reviews 36

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Purchased a pergola and a rattan corner set at the end of last week. Easy to order online and excellent sales knowledge over the phone. Delivered within 7 days and delivery guys were very polite. I w... See more

Rated 1 out of 5 stars

What a con. I saw a sliding door side wall for my Titan pergola and couldn't believe the price. It was advertised as on sale and available on pre order. I ordered it and screen shot everything to make... See more

Rated 5 out of 5 stars

Ordered my Ratan fire pit garden furniture from here, great customer service when I contacted to change delivery address. Delivery was very quick and would 100% recommend to anyone looking for their g... See more

Rated 5 out of 5 stars

Ordered a Nova outdoor dining set, paid in full and waited for the next seasons delivery. The product was discontinued but we were offered what turns out to be a much better product. Communication was... See more

Company details

  1. Garden Furniture Shop

Written by the company

Summer & Winter offer a full range of Rattan, Aluminium & Outdoor Fabric Furniture.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased a pergola and a rattan corner…

Purchased a pergola and a rattan corner set at the end of last week. Easy to order online and excellent sales knowledge over the phone. Delivered within 7 days and delivery guys were very polite. I would recommend to friends and family.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

What a con

What a con. I saw a sliding door side wall for my Titan pergola and couldn't believe the price. It was advertised as on sale and available on pre order. I ordered it and screen shot everything to make sure all was ok. A week later I hadn't heard from them so I called up and asked when I could expect my order only to be told the manufacturer couldn't fulfil the order. They refunded my money after sitting on it for a week. Its still on their website available to pre order! Beware

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Brought a Rattan garden set online…

Brought a Rattan garden set online ready for the summer. Staff and customer service was top notch as I had a few questions.

Prices are more than reasonable and delivery was quick

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased my summer Garden…

I recently purchased my summer Garden furniture from Summer & Winter, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order on time.
Just wanted to say a massive thank you to your friendly staff and outstanding customer services.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend - great communication and quality

Ordered my Ratan fire pit garden furniture from here, great customer service when I contacted to change delivery address. Delivery was very quick and would 100% recommend to anyone looking for their garden furniture. Amazed at the quality too, some places are cheap feeling but I am very very happy with my purchase.

5 March 2025
Unprompted review
Rated 4 out of 5 stars

Best for price, but delivery by courier should be addressed!

Best price for a Large Prestige Rattan Storage Box and communication regarding size, was good. However,courier service used in Bristol terrible! Needs to be addressed! Ordered on 19th March via Internet,but had to call 22nd to find out when dispatching as heard nothing. Was told dispatching 25th. Received a call on Thurs 28th from Safe Transport in Bristol, to say not delivering over Easter, so delivery would be Tuesday 2nd. I had to call Safe Transport at 3pm, told delivery 4-5pm, then get a call from guy in Basildon at 3.45pm, saying courier not delivering as driver gone home sick, delivery now Wednesday. Phoned Safe Transport Wednesday morning 9.30am, told 1st drop, so 10.30 - 11.00 am. At 11.45am I rang again, told driver had puncture, hopefully next half hour. (Thanks for letting me know, he'd be late). At 12.15 arrives, but took 15 minutes, with my help, to get it off lorry. Driver then spent another 20 minutes on my driveway reorganising his next delivery! Apart from delivery, box put together and happy.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Customer service dealt with my small issue quickly and efficiently and would 100% recommend this company. Packaging also very good on delivery.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Remarkable

service .... after sales communication good .....the wife and I commented on return home "the sales people must get there motivation from a happy customer, not just monies received :)

12 November 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company! 5 stars for a quick delivery and excellent packaging on my fire pit set- I absolutely love it. I will certainly be using you again

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Bought a Madrid dining set online, recieved a great service and was kept updated with delivery date. My set is high quality and was packaged to a high standard. Thank you summer & winter, have recommended you to friends and family.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

NOVA Cushion Storage Box

Easy ordering, fast delivery and contact great to arrange delivery. The product is great quality as well

8 October 2023
Unprompted review
Summer & Winter logo

Reply from Summer & Winter

Thank you for your very kind reply and we are glad you're happy with our product.

Rated 5 out of 5 stars

Nova Titan Pergola 3m Screen

Easy to contact and place order. Fast and professional delivery. Pleasure to deal with.

21 September 2023
Unprompted review
Summer & Winter logo

Reply from Summer & Winter

We are so pleased you found our ordering process easy to use and happy with the service and delivery.

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