Chimes Home & Garden Ltd Reviews 542

We was a little nervous ordering online, but chime’s website was clear with information on sizes and colours of different Rattan sets, we went with a Compact set, from order to delivery and set up the... See more

Excellent all round service, sales person was very helpful and didn’t put any pressure on us to make a purchase. Delivery team found a part was missing from a sealed box and went back to their wareh... See more

Easy ordering, always a bit cautious ordering on line but the company delivered on time with very respectable delivery men. The item was well packaged all we had to do was to put table top on and fire... See more

We ordered our garden furniture in store, The sales lady Debbie, was very helpful & friendly, they kept our furniture until the beginning of spring for us, & then delivered it when it had finally... See more

Order 3 months in advance, half the items were missing on the delivery date. Informed they were unavailable despite having 3 months to fulfill the order. Service by staff at depot friendly and helpf... See more

Five stars isn't enough for this review, I've had an experience with chimes from start to finish. My patio set was immaculate, the delivery was spot on and the after sales service I've received has be... See more

I recently purchased a large garden corner dining set from chimes. From the moment I stepped into the showroom right through to the choice of product, payment set up, through to delivery, set up and... See more

First time buying from Chimes and have to say have no complaints. Furniture was out of stock and delayed but out of their control. Debbie in customer service kept me updated. She was brilliant and ma... See more

Ok, so it's not `real' rattan, but great value for money! I've started to landscape my garden and bought the furniture as a treat. It's lovely and has made such a difference. I love it. Debbie was ver... See more

Ordered online which was quick and easy and then used the online chat to add additional items to my order. Had to call to arrange delivery and they could not have been more helpful. They ensured... See more

I received a call from Chimes shortly after placing my order to arrange delivery or collection of my item. I was unsure whether the package would fit in my car but Nicki was very helpful and contac... See more

This company are fantastic! Lovely big showroom with space to move around & see everything clearly. Was served by a lovely lady who was extremely helpful and then our garden furniture was all deli... See more

Beautiful garden furniture. From customer service, ease of payment, efficiency, updates, the prompt 2 man delivery on Friday and quality of the furniture, I cannot fault my experience. I am super... See more

From start to finish. Everyone we had contact with from Debbie at the showroom to both of our delivery drivers have all been amazing. Debbie let us look around without being overbearing and then... See more

Great product really pleased with our furniture. Delivered on time on the date we agreed. Delivery guys were very pleasant and accommodating. Would highly recommend

Bought a wall mounted pergola from Chimes Home & Garden, I absolutely love it. Great quality, excellent value. Debbie was a dream to deal with and so helpful, as was everyone I dealt with at Chimes.... See more

From the moment we walked into the showroom up to the delivery of our goods the service was impeccable. All of the staff were helpful, professional & polite . The goods were all solid well built and... See more

Purchased a firepit garden set from Chimes a year ago, lovely set, very comfy and good quality. Great company to deal with and very fair imo. Had a gas regulator issue recently, 1 year after and they... See more

Very pleased with our new garden furniture and pergola from the Portofino range - we are very impressed with the high quality of the product and pleased to say, everything was delivered as expected an... See more

I originally posted a very negative review, on reflection this was not fair to Chimes as it was their courier that let me down not Chimes. Since yesterday Chimes has been in contact with me t... See more

Really great customer service, Decided to pick it up myself, but guy in warehouse was really helpful and loaded it on no problem. The table and chair set is amazing quality, and really happy with it,... See more

Purchased 2 rattan garden sets. Excelent quality and packaging. Lady that served me was very helpfull and when I went to the warehouse to collect the items that where really well packaged and the guys... See more

We went to Chimes to start doing our homework for sourcing garden furniture in readiness for the spring/summer. We walked into Chimes and was amazed at the vast choice of garden furniture, dining se... See more

Very helpful in store any question no problem, delivered furniture on time a special shout to the two guys that brought funiture very helpful, Had a small problem phoned office and harry got it sort... See more

Excellent service from start to finish. When ordering the staff were very helpful. I did need to change my order at the last minute and again the staff were very accommodating. The delivery was excell... See more

Received a phone call on the morning notifying me of a time slot in which to expect delivery. Very helpful and friendly delivery guys who carried the packages through the side gate to the rear of the... See more

Second time I’ve ordered from Chimes Home & Garden. Both occasions the service has been excellent, they call you personally to update you on delivery times and the delivery was late arriving but the d... See more

Incredibly helpful customer service - special delivery was exactly on time and the parasol we ordered was spot on. Would defo order from Chimes again. Thank you

Can’t speak highly enough about the service offered by Chimes and in particular, Lee, who cleared up an issue quickly without fuss. Delighted with the product too (MIA Cube).

I bought the Valencia HPDE 6 seater rattan diner set which has a glass top from Chimes Home and Garden. The furniture looks great, but the rattan on the table blistered after a short time in the s... See more

2nd purchase and once again very pleased. Not only the price but quality. Delivery was as promised and Ray the driver was very courteous and professional.

Been going to Chimes for a good few years now for our garden furniture, would highly recommend them as very helpful extremely polite and will always go above and beyond 10 Stars

After purchasing a beautiful garden set last year we needed to replace the cover, ordered online very easily and was delivered by Chimes which I was not expecting. Fantastic company and would highly... See more

We have had our ratten garden set from Chimes for 3 years. When i called to see if they could help with a garden set as it had two broken chairs, they were amazing from the second I called. Debbie in... See more

Chimes home and garden, showroom was a very pleasant un pressured purchase, the office staff were very friendly and knowledgeable of there products, we had our furniture delivered the following week... See more

Bought an egg chair which is very comfy! Purchase & delivery process smooth. All good. Roll on summer 😁

Knowledge of sales staff is brilliant. The different options available makes the choices better. Quality of their furniture is better.

If I could award 10 Stars I would. Fantastic garden furniture and an all-round brilliant experience. The quality exceeded expectations, the price was a great deal, and delivery was right on time. Cust... See more

Staff was so helpful garden furniture quality was superb delivery gus went over and above

EDIT Earlier in the year we purchased a Stone Grey Milan Corner Dining Set with Firepit Table not Prestige Grey Florence Corner Dining Set with Fire Pit Table, my mistake. We didn't want to revi... See more

These guys are fantastic! The service is truly top class. Everyone is highly professional while still being friendly and approachable. The fitters are polite and go above and beyond, nothing is ever t... See more

Had an issue with a missing cushion, 12 months after receiving my order. After brief contact the issue has been swiftly resolved with no questions asked. Excellent customer service and no hesita... See more

Wow, placed order online and received a confirmation telephone call the same day. Furniture delivered 3 days later. Excellent customer service. Furniture very well built and comfortable.

Great dealing with Lee and all of his staff always so helpful, great delivery & white glove service, even the delivery men was lovely and so friendly :) absolutely love our garden furniture thanks 2 e... See more

Very good communication concerning the progress and the delivery was made within the predicted timeframe. The delivery process was positive with helpful delivery drivers. The product we ordered was... See more

Fantastic service from start to finish, highly recommend Chimes Home & Garden. Very quick to deliver too 5*

Great customer service provided by Nicky. Excellent garden and pergola products, value for money.

Ordered an outdoor kitchen. Great communication with updates on the delivery. Delivery driver helpful and polite. Nothing too much for them. Highly recommend.

Very good quality product at a reasonable price,prompt delivery,good customer service ,looks great on my new patio

Chimes were so easy to deal with. Highly efficient from placing the order to delivery….very impressed. Thank you

Good service all round, delivery drivers kept you informed of delivery time throughout the day.