Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more
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Extremely fun way to get shoes that you want, with a lot personalization options. It's a shame, though, that men store has more options. Also, I ordered shoes based on the size suggestion and they are... See more
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I had a shirt come ripped but that was repaired no problem. My issue is i had put some things (a number of shirts, x3 custom shoes and some trousers) in my favourites to buy after checking the s... See more
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My Wedding Suit i made custom Tailored for 339€ i believe came on the Expected Date It is a very well done Quality and fits perfectly i did have to write an email because it was supposed to come lat... See more
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Company details
About Sumissura
Written by the company
Dress the Real You
In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Know more about us
Start designing now
Discover how we bring technology and craftsmanship together
| Women's Suits | Dress Shirts |
| Custom Jeans | Women's Blazers |
| Custom Shoes | Women's Tuxedos |
At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.
Explore our exclusive collections:
- Businesswear for the modern professional woman, where style meets functionality.
- Wedding Suits designed to make your special day truly unforgettable.
- Pantsuits that offer a blend of chic versatility for any occasion.
We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.
Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.
Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.
Sumissura Made to Measure
Written by the company
- Sumissura believes a unique wardrobe should be accessible to everyone.
- Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.
Perfect Fit Guarantee
If it does not fit you, we remake it for you
All Sumissura garments are hand-made under strict quality control to provide you a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee. Because we know that fit matters. If, against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you
Contact info
Zürich, Switzerland
- cs@sumissura.com
- www.sumissura.com
3.7
Average
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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The suit delivered does not match the measurements given in the order.
The suit delivered does not match the measurements of the suit ordered, several sizes too large.
27 June 2026
Reply from Sumissura
Hello,
Thank you for taking the time to share your feedback.
I'm truly sorry to hear that the suit you received was significantly larger than the measurements you provided. I completely understand how disappointing it is to receive a made-to-measure garment that doesn't fit as expected.
I'd really like the opportunity to look into your case personally. If you haven't already opened a support request through your Hockerty account, I encourage you to do so. Once it's been created, I'll personally review your order and make sure we carefully assess what happened so we can work towards the best possible solution.
Thank you for giving us the opportunity to make this right.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Women’s Tux
Fit was spot on, good quality fabric and craftsmanship. Look forward to my next purchase.
27 June 2026
Reply from Sumissura
Dear Michelle,
Thank you so much for your kind feedback 😊 We’re truly happy to hear that the fit was spot on and that you appreciated both the fabric quality and craftsmanship.
Each piece is made-to-measure and carefully crafted by our artisans, so it means a lot to know it met your expectations. We’re also delighted to hear you’re already thinking about your next purchase — we’ll be here ready to help you create something just as perfect for you.
Looking forward to seeing you again soon in our Sumissura community!
Warm regards,
The Sumissura team
Fit like a dream
I could quibble about some details, but I'll be honest - the suit fits like a dream, which is the most important. The wool suiting material is lovely and the experience was really easy.
24 June 2026
Reply from Sumissura
Dear Jenn,
Thank you for your honest review — we really appreciate it.
We’re glad to hear that, even if a few small details could be improved, the most important part is spot on: the suit fits you like a dream. That’s exactly what we aim for with every made-to-measure piece. It’s also great to know you enjoyed the wool fabric and found the whole experience easy and smooth.
If you ever feel like sharing more about those details, we’d be happy to hear them — it helps us keep improving while maintaining the fit and quality you experienced.
Thank you again for trusting Sumissura.
Warm regards,
The Sumissura team
Great website for bespoke orders
Great website for bespoke orders. You enter your bespoke measurements, choose your fabric, style, lining, buttons… and a few weeks later here it comes with the perfect fit! Fast turnaround, with mail updates at each stage of the making. Love it
23 June 2026
Reply from Sumissura
Dear Audrey,
Thank you so much for your wonderful feedback. We’re truly happy to hear that you enjoyed the whole made-to-measure experience — from entering your measurements and customizing every detail, to receiving your garment with the perfect fit.
It’s also great to know that our production updates and turnaround time made the process smooth and reassuring for you. That step-by-step visibility is exactly what we aim to provide.
We’re grateful to have you as part of our Sumissura community and hope to create many more pieces you’ll love just as much.
Warm regards,
The Sumissura team
Satisfied customer
Customer Support was fast. Goods arrived earlier than planned and the quality was as expected.
26 May 2026
Reply from Sumissura
Hi Evelin, thank you so much for your kind words! We’re truly happy to hear that you’ve been pleased with both our products and the delivery time! That kind of continued trust means a lot to us.
The Sumissura Team
Don’t do it
Don’t do it. It is 100% a scam company. Even with exact measurements, the suit still didn’t fit. Their only form of “return” is to send the suit back and exchange it for a new suit. They absolutely will not give you your money back. I had to dispute the charge with my credit card.
20 June 2026
Reply from Sumissura
Hello Morgan,
I’m very sorry to read your review and to hear how frustrated you feel after your experience with us.
I understand how disappointing it is to order a made-to-measure suit, provide your measurements, and still receive something that does not fit as expected. I also understand your frustration regarding our return process and the fact that a refund was not offered in your case.
That said, I’m genuinely sorry that this has left you feeling this way about our company. This is not the experience we want any customer to have.
I will personally review your order and the details of your case to better understand what happened and how it was handled. We always want to find the fairest possible solution when something has gone wrong.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Great quality blazers
Great quality blazers, very good fabric and exceptional style and cut.
20 June 2026
Reply from Sumissura
Hi Amel,
Thank you so much for your wonderful review! 😊
We're delighted to hear that you are happy with the quality of your blazer, the fabric, and its style and cut. Every garment is made to your specifications by our skilled artisans, so it's especially rewarding to know that the final result met your expectations.
Thank you for placing your trust in Sumissura and for being part of our community of women who choose clothing designed around their individuality and perfect fit.
Enjoy wearing your blazer!
The Sumissura team
The outfit looked nothing like what was…
The outfit looked nothing like what was in the picture and was way way too big despite the very specific measurements I gave. I hated it.
19 June 2026
Reply from Sumissura
Hello Puja,
I’m truly sorry to read your review.
I completely understand how upsetting it must have been to receive an outfit that looked nothing like what you expected and was much too big, especially after taking the time to provide specific measurements.
I have not been able to find any previous communication from you regarding this issue, but I genuinely want to understand what happened and help you resolve it properly.
I will contact you directly by email so we can review your order together, look at the garment you received, and find the best possible way to make this right for you.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Bought a suit for my daughter who is…
Bought a suit for my daughter who is attending a wedding in the summer. Beautiful fit and perfect material. She’s very petite so nice to see something fitting her do well x Highly recommend Sumissura 😀
18 June 2026
Reply from Sumissura
Dear Maria,
Thank you so much for sharing this lovely feedback 😊 We’re truly happy to hear that the suit was a perfect fit for your daughter, especially for such a special occasion like a wedding in the summer. It’s wonderful to know that we could provide something that fits her petite frame so well — that’s exactly what our made-to-measure approach is all about.
We wish her a fantastic time at the wedding, looking and feeling confident in her Sumissura outfit ✨
Warm regards,
The Sumissura team
doesnt fit
even tho we measured multiple times and were super correct it doesnt fit
17 June 2026
Unprompted review
Reply from Sumissura
Dear Lea,
thank you for your feedback, and we’re truly sorry to hear that the garment still doesn’t fit despite careful measurements. We understand how disappointing this must be, especially after taking the time to measure multiple times.
At Sumissura, we always aim for a perfect fit, and when this doesn’t happen, we want to make it right. Fit issues can sometimes happen due to posture, measurement interpretation, or fabric behavior, and our team would be very happy to review your case in detail and find the best solution for you.
Please contact our customer service team with your order details so we can support you with adjustments or a remake if needed. We appreciate your patience and the opportunity to improve your experience.
Warm regards,
The Sumissura team
I have several jackets from you and…
I have several jackets from you and always very pleased!
17 June 2026
Reply from Sumissura
Dear Heather,
thank you so much for your kind words. We’re truly happy to hear that you’ve been pleased with your jackets and that you already have several pieces from us. That kind of continued trust means a lot to us.
We look forward to creating many more garments for you in the future.
Warm regards,
The Sumissura team
White shirt
White shirt, fits really well but not impressed with the fabric. Quite thin and a bit cheap looking
17 June 2026
Reply from Sumissura
Dear Linda,
thank you for your honest feedback, we really appreciate you taking the time to share it with us. We’re glad to hear that the shirt fits you well, though we’re sorry to learn that the fabric did not fully meet your expectations.
We carefully select a wide range of fabrics to offer different styles and price points, but we understand that feel and appearance are just as important as fit. Your comments about the material being too thin are very valuable and will be shared with our product team as we continuously work to improve our selection.
If you would like, our customer service team will also be happy to help you explore alternative fabric options for future orders that may better match the look and feel you’re after.
Warm regards,
The Sumissura team
"Custom" clothing didn't fit at all
17 June 2026
Reply from Sumissura
Dear Sarah,
thank you for sharing your order number 6035126. We’re sorry to hear that the suit sizing was still not quite right this time, even though everything else went smoothly.
At Sumissura, a perfect fit is at the heart of what we do, so we would be very happy to review your case and help you with the necessary adjustments or any fitting support you may need. We will contact you right away so we can take care of this for you as quickly as possible.
We truly appreciate your trust and the opportunity to improve your experience with us.
Warm regards,
The Sumissura team
Easy to use
The suit sizing was still a little bit off but overall things came quickly and easy to communicate.
17 June 2026
Reply from Sumissura
Dear Sarah,
thank you for sharing your feedback with us. We’re glad to hear that your order arrived quickly and that communication was smooth, though we’re sorry to hear the sizing of your suit wasn’t quite perfect this time.
At Sumissura, we truly aim for a perfect fit every time, so we’d love the opportunity to review this with you and help adjust your garment if needed. Please feel free to reach out to our customer service team so we can look into the best solution for you.
We appreciate your trust and hope your next experience will be fully up to expectations.
Warm regards,
The Sumissura team
My experience was great
My experience was great. The sizing could be smaller but that could have come down to my measuring. I ordered a wool tailored suit and if I had to change anything it would just be that the pants were lined. They can get a bit irritating but besides that I’m very pleased with my product.
10 June 2026
Reply from Sumissura
Hi Chloe,
Thank you so much for taking the time to share your experience with us!
We're delighted to hear that you're pleased with your tailored wool suit and that you enjoyed the overall experience. Your feedback regarding the sizing and the trouser lining is especially valuable. With made-to-measure garments, small measurement variations can sometimes affect the final fit, but we're always here to help if any adjustments are needed.
We also appreciate your comments about the trouser lining. Feedback like yours helps us continue improving both our designs and the customization options we offer.
Thank you for placing your trust in Sumissura. We hope you enjoy wearing your suit for many years to come, and we look forward to creating your next bespoke garment.
Warm regards,
The Sumissura team
I wanted a tuxedo for my daughter's…
I wanted a tuxedo for my daughter's wedding. They delivered exactly what I wanted-- and it came quickly
9 June 2026
Reply from Sumissura
Hi Laura,
Thank you so much for your wonderful review!
We're thrilled to hear that we were able to create exactly the tuxedo you envisioned for such a special occasion as your daughter's wedding. Knowing that the garment met your expectations and arrived quickly makes us incredibly happy.
At Sumissura, every piece is made to your specifications, so it's especially rewarding to hear that your custom design turned out just right.
We hope you felt confident and elegant on such an important day, and we truly appreciate you trusting us with this memorable event.
Warm regards,
The Sumissura team
Reply from Sumissura
Thank you so much for your kind words!
We're delighted to hear that you were happy with the quality of your garment and that it arrived in good time. Providing beautifully crafted made-to-measure clothing and a smooth experience from design to delivery is exactly what we strive for.
We truly appreciate your trust in Sumissura and look forward to creating more unique pieces for you in the future.
The Sumissura team
Great experience
Great experience. Amazing quality, all arrived in time. The size are very accurate, fit perfectly
8 June 2026
Reply from Sumissura
Hi Laura,
Thank you so much for your lovely review!
We’re really happy to hear that everything arrived on time and that the fit was perfect. Accurate sizing and quality are exactly what we work hard to deliver, so your feedback truly means a lot.
Enjoy your new garments!
Jonathan Blasco
Senior Experience Manager
Fabric, Slim petit fit shirt
The fabric and measurements style of shirt is not what the picture is advertising online. It does not fit well around the waist and arms. The fabric also does not look elegant or clean like the picture.
30 April 2026
Reply from Sumissura
Dear Glenda,
I am truly sorry to read that the shirt did not meet your expectations. I completely understand how disappointing it is to receive a garment that does not feel like what you saw online, especially when you were expecting a clean, elegant look and a better fit around the waist and arms.
With made-to-measure clothing, the final result should make you feel comfortable and confident, not frustrated. What you describe matters, and I want to look at it properly with you.
I will contact you directly so we can review the shirt together, understand what happened with the fabric and the fit, and find a way to make this right for you.
Thank you for sharing your feedback, Glenda. I will take care of this with the attention it deserves.
Sincerely,
Jonathan Blasco
Senior Experience Manager
5 stars untill things go wronh
Everything was perfect untill the tuxedo arrived and needed alterations
Email a few times with receipt of alterations 120 pound.
All quiet and no return emails
Shame as otherwise in a previous review I gave 5 stars.
24 May 2026
Unprompted review
Reply from Sumissura
Hello Kazzy,
Thank you for taking the time to update your experience, and I’m truly sorry to hear about the frustration caused after what had otherwise been a positive experience with us.
I completely understand how disappointing it must have been to pay for the alterations and then not receive the follow-up or communication you expected afterwards. That is certainly not the level of service we aim to provide, especially to a returning customer who previously trusted us with a 5-star review.
Please rest assured that I will personally look into your case with our team and contact you directly to resolve this situation as quickly as possible. We genuinely value your support and the trust you placed in us, and I’m sorry that we let you down at this stage of the process.
Thank you again for bringing this to our attention and giving us the opportunity to make things right.
Jonathan Blasco
Senior Experience Manager
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