Sumissura Reviews 

3,264
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers truly appreciate the wide range of customizable options, styles, and high quality fabrics available for creating unique outfits that suit their personal tastes. Many people frequently enjoy the intuitive platform that allows them to easily design bespoke clothing while finding the overall ordering process smooth and engaging. However, some customers also noted recurring issues with the poor fit, incorrect sizing, and inferior quality of certain delivered garments. A few reviewers additionally mentioned experiencing unexpected shipping delays, poor communication, or receiving final custom products that simply did not match their original expectations.

What people talk about most

Product

People report ambiguous experiences with product customization and quality. While some consumers praise the... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. Many reviewers... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

User experience

Consumers find user experience to be very positive and enjoyable. Reviewers frequently highlight the... See more

Website

Clients share ambiguous opinions on website experiences, highlighting both helpful features and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more

Company replied

Rated 4 out of 5 stars

Extremely fun way to get shoes that you want, with a lot personalization options. It's a shame, though, that men store has more options. Also, I ordered shoes based on the size suggestion and they are... See more

Company replied

Rated 3 out of 5 stars

I had a shirt come ripped but that was repaired no problem. My issue is i had put some things (a number of shirts, x3 custom shoes and some trousers) in my favourites to buy after checking the s... See more

Company replied

Rated 5 out of 5 stars

My Wedding Suit i made custom Tailored for 339€ i believe came on the Expected Date It is a very well done Quality and fits perfectly i did have to write an email because it was supposed to come lat... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Plus Size Clothing Store

About Sumissura

Written by the company

Dress the Real You

In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness

Know more about us


Start designing now

Discover how we bring technology and craftsmanship together

Women's Suits Dress Shirts
Custom Jeans Women's Blazers
Custom Shoes Women's Tuxedos

At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.

Explore our exclusive collections:

  • Businesswear for the modern professional woman, where style meets functionality.
  • Wedding Suits designed to make your special day truly unforgettable.
  • Pantsuits that offer a blend of chic versatility for any occasion.

We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.

Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.

Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.

Sumissura Made to Measure

Written by the company

Sumissura believes a unique wardrobe should be accessible to everyone.
Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.

Perfect Fit Guarantee

If it does not fit you, we remake it for you

If it does not fit you, we remake it for you
All Sumissura garments are hand-made under strict quality control to provide you a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee. Because we know that fit matters. If, against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(3,264)

446 reviews in the last 12 months

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Rated 5 out of 5 stars

My Donegal double breasted blazer…

My Donegal double breasted blazer exceeded all my expectations. The website is so user friendly and easy to navigate. My blazer is sublime. I just ordered another one!

15 November 2025
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Reply from Sumissura

What a joy to read your comment! 💛

Thank you so much for your kind words — we're thrilled that your Donegal double-breasted blazer exceeded expectations and that you're already coming back for more! We believe everyone deserves garments that are as unique and elegant as they are, and it's clear you've created something truly special.

Thanks for being part of our happy community — we can’t wait for you to receive your next piece!

The Sumissura team

Rated 5 out of 5 stars

Im the bestman!

The easy to follow set up of the website for easy and stress free ordering. I do hope it gets to me as the perfect size!

23 November 2025
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Reply from Sumissura

Thanks, Jennifer! 🌟 We're so happy to hear you found our website easy and stress-free to use — that’s exactly what we aim for. Your garment is now in the expert hands of our tailors, being crafted just for you. And don’t worry — we guarantee a perfect fit! If it’s not spot-on when it arrives, we’ll make it right. Thanks for being part of our made-to-measure community 💛

— The Sumissura team

Rated 5 out of 5 stars

Great custom.shirts!

Easy to use customizations tools. Tailoring wa s spot on. Fabric of shirt a bit thinner than expected, but excellent craftsmanship. Shipped on time. Well packaged. Clear and timely communication.

22 November 2025
Unprompted review
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Reply from Sumissura

Thank you so much, Susanne! 💬✂️

We’re thrilled to hear that the tailoring was spot on and that the craftsmanship and service met your expectations — that truly means a lot to us! We appreciate your feedback about the fabric as well — we always strive to balance elegance and comfort, and your input helps us grow.

So glad everything arrived on time and in perfect shape. You’ve been a pleasure to tailor for!

— The Sumissura team

Rated 5 out of 5 stars

Accurate tailoring

Accurate tailoring

9 November 2025
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Reply from Sumissura

Thank you, Nichole! We're so happy to hear you’re pleased with the tailoring — accuracy is at the heart of what we do. ✂️💛

Each piece is crafted with care to fit you perfectly — because you deserve clothes that celebrate your uniqueness. Thanks for trusting us!

— The Sumissura team

Rated 5 out of 5 stars

Gorgeous brown suit of Mr P McPhee…

Gorgeous brown suit of Mr P McPhee legals now winning 388 reunion branch Australia and New Zealand Banking Group Collins st Melbourne state and colony Victoria.

22 November 2025
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Reply from Sumissura

Thank you so much for sharing that, MRS! We're thrilled to hear that the brown suit made such an impression — sounds like it’s already part of a winning story! ✨

Here’s to many more standout moments in your custom-made style. Sending warm greetings all the way to beautiful Melbourne!

— The Sumissura team

Rated 1 out of 5 stars

Awful quality fabric

The fabric for my blouse was extremely low quality. It was threadbare, uncomfotand completely transparent. The stitching on the edges and button holes looked frayed and loose. I was not happy at all and wouldn't recommend anyone.

29 September 2025
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Reply from Sumissura

Hi Jane,

I'm really sorry to hear that you were disappointed with the blouse you received — especially regarding the fabric and stitching quality. That’s certainly not the experience we want any of our customers to have.

I’ve reviewed your case but couldn’t find any previous support request linked to your order, so I’ll be reaching out to you personally right away to understand exactly what happened and make sure we resolve it properly.

We take great pride in what we do, and I have no doubt we’ll find a solution that reflects the care and attention we put into our work — and, most importantly, that leaves you satisfied.

Warm regards,

Jonathan Blasco
Senior Experience Manager

Rated 5 out of 5 stars

Excellent product

Excellent product, arrived on time - would definitely check them out if an event came up again or I needed a decent suit.

20 November 2025
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Reply from Sumissura

Thank you so much, Nicola! 🧡 We're thrilled to hear that your made-to-measure suit arrived on time and lived up to your expectations. Knowing you'd come back to us for your next event truly means the world to us.

You’ll always have a spot in our happy community — perfectly dressed, just the way you like it.

See you next time!

— The Sumissura team

Rated 5 out of 5 stars

I had the most wonderful…

I had the most wonderful designing/customizing experience and an amazing support from customer care! Sergio was always quick to reply and so incredibly kind and helpful! Everything I asked for was kindly accepted (to the extent of possible of course!). Now I’m expecting my order to be delivered and would like to review again the quality of the products once I have them, which I’m sure will exceed expectations!

12 November 2025
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Reply from Sumissura

Hi Mi.mi,

Thank you so much for your wonderful words! It truly makes our day to know that you had such a great time customizing your garments — that's exactly what Sumissura is all about: celebrating your unique style, your way.

We’ll make sure to pass your kind words on to Sergio — he’ll be so happy to hear it! 💛

We can’t wait for you to receive your order and hear what you think about the final result. We’re confident it will exceed your expectations — it was made just for you, after all.

Thanks for being part of our happy customer community!

Warmly,
The Sumissura team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick responses to questions.

17 November 2025
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Reply from Sumissura

¡Muchas gracias por tu reseña tan positiva! Nos alegra saber que quedaste satisfecho con el servicio y la rapidez en las respuestas. Siempre estamos aquí para ayudarte. ¡Esperamos verte de nuevo pronto!

Sumissura Team

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I don't have the shirts yet, will update review if I need to change the rating.

8 November 2025
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Reply from Sumissura

Hi Rhonda 💛

Thanks so much for sharing your experience so far! We're happy to hear the ordering process was easy for you — that's always our goal.

We’re now crafting your shirts with care and precision, just for you. Once they arrive, we hope you’ll love the fit and feel — but if anything isn't just right, remember we’re here to make it perfect.

Looking forward to hearing your full review soon! 😊

Warm wishes,
The Sumissura team

Rated 5 out of 5 stars

Easy shopping

Easy shopping, nice clothes, perfect help with measurements.

14 November 2025
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Reply from Sumissura

Liebe Nadine 💛

Vielen, vielen Dank für deine lieben Worte! Es freut uns riesig zu hören, dass das Einkaufen bei uns für dich einfach war und du mit unseren Kleidungsstücken sowie der Unterstützung bei den Maßen so zufrieden bist. Genau dafür sind wir da: Um Kleidung zu kreieren, die perfekt zu dir passt – und nicht umgekehrt. 💃✨

Schön, dass du Teil unserer Sumissura-Community bist!

Mit herzlichen Grüßen,
Dein Sumissura-Team

Rated 5 out of 5 stars

This is my third experience using…

This is my third experience using Sumissura to design my corporate suits. The quality and design are excellent and I never have to make alterations to the size after delivery. It is just so easy, I will definitely keep using them!

31 October 2025
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Reply from Sumissura

Dear Sarah,

Wow – thank you for trusting us again for your corporate suits! 🖤 Reading that everything fits perfectly right out of the box and that the process feels easy for you absolutely made our day.

Your continued support means the world to us, and we’re so proud to be part of your professional wardrobe. Here’s to many more perfectly tailored looks designed by you!

With gratitude,
The Sumissura team

Rated 5 out of 5 stars

Excited to hopefully find jeans that…

Excited to hopefully find jeans that fit my body perfectly!

9 November 2025
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Reply from Sumissura

Hi Crystal,

That’s so exciting! Finding jeans that fit just right can be a game changer. I hope you find the perfect pair! Let me know how it goes or if you need any recommendations.

The Sumissura Team

Rated 5 out of 5 stars

Great to see I can get a suit petite size!

Great to see the that I can get a suit for a reasonable price, petite size, and style and color I want. Impossible to do in so many other places.

6 November 2025
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Reply from Sumissura

Hi Lisa,

That’s wonderful to hear! It’s always a win when you can find exactly what you’re looking for—especially in the right size, style, and color, all at a great price. Glad you were able to get the perfect suit! If you ever need help with anything else, feel free to reach out!

The Sumissura Team

Rated 5 out of 5 stars

The purchase experience is great…

The purchase experience is great browsing is easy, and customer service was professional and helpful with every question I had, I received the reply within an hour time. I can’t wait to get my order

7 November 2025
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Reply from Sumissura

Hi Lina,

It sounds like you had a fantastic experience! I'm glad to hear that browsing was easy and that the customer service team was responsive and helpful. It must be exciting to wait for your order! If you have any more questions or need assistance in the future, don't hesitate to reach out.

Enjoy your purchase!

The Sumissura Team

Rated 5 out of 5 stars

So many customisation options

The amount of customisation options is amazing and the measurement calculations were close to perfect!
Can’t wait to receive my new suits!

6 November 2025
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Reply from Sumissura

Dear Fleur,

Thank you so much for your lovely words! 💛 We're thrilled to hear you enjoyed the customization experience — after all, it's all about creating something uniquely you! Our algorithm has been learning for years to get as close to perfect as possible, and it's fantastic to know it's doing its job!

We can’t wait for you to receive your new suits either — your perfect fit is just around the corner! ✨

With gratitude,
The Sumissura team

Rated 3 out of 5 stars

Blazer did not fit correctly

Blazer did not fit correctly
It was too tight even though the measurements were correct

23 October 2025
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Reply from Sumissura

Hi Elizabeth,

I'm really sorry to hear that your blazer didn’t fit properly — especially after you provided the correct measurements. I can imagine how disappointing that must have been, and it’s not the experience we want you to have with something made to measure.

We put great care into every garment, but when something doesn’t turn out right, we want to make it right. I’d really like to look into your case personally and see how we can fix this — whether through adjustments or another solution that ensures you feel confident and comfortable in your blazer.

Thank you for your honesty in sharing this — and for giving us the chance to improve.

Warm regards,

Jonathan Blasco
Senior Experience Manager

Rated 5 out of 5 stars

This was my first time buying a custom…

This was my first time buying a custom tailored pair of pants and shirt and the experience with Sumissura was great. The measurement guide was spot on other than the fact I messed up. I will be ordering clothes from Sumissura again very soon. The choices are amazing and time from order to receipt was quick.

4 November 2025
Unprompted review
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Reply from Sumissura

Hi Mary 🌟

Thank you so much for your kind words! We're absolutely thrilled to hear that your first custom tailoring experience with us was a great one — even if there was a little measurement hiccup (don’t worry, it happens more often than you’d think 😉).

We're so happy you appreciated our wide range of choices and the quick delivery — your next order is going to be even smoother now that you're familiar with the process. We can't wait to dress the real you again soon!

Welcome to the Sumissura community 💛

Warm regards,
The Sumissura team

Rated 5 out of 5 stars

Great experience

4 November 2025
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Reply from Sumissura

Hi Magali 💫

Merci beaucoup ! We're so happy to hear you had a great experience with us. Your satisfaction means the world to us — and we can't wait to create your next custom piece!

À très bientôt,
The Sumissura team

Rated 5 out of 5 stars

Ordered this for my wife they maid it…

Ordered this for my wife they maid it super easy and I like how the designer tool works

3 November 2025
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Reply from Sumissura

Thank you so much for your kind words, Todd! We're so glad to hear that the experience was easy and that you liked how the design tool works. We’re sure your wife will love the thoughtful gift. Thanks for choosing us!

The Sumissura Team

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