Strutsdepot Reviews 39

Slow, frustrating Customer service. 7 emails and still haven't got a price. Do yourself a favour and order from someone else.

Good quality struts. Despatch and tracking information sent. Delivered quickly. A very professional outfit.

First class service and support from the team. Rang to confirm model query and they answered with good knowledge. Then I placed an order but mis read advert and ordered 2x units but they come in a pair so I wanted to return 2x struts.
Straightforward painless job to return them and I was credited immediately once they received them back.
Great service, tech support and customer support.
10/10 highly recommend company. Cheers fellas!

visited the guys today as i needed new gas struts for an ottoman bed ,they took the strut matched it for size and fitting then adjusted the pressure as mine was slightly higher than the stock item, they are so helpful and customer focused , cant recommend them enough . and it fitted and worked perfectly

Excellent product and extremely prompt delivery service

Great service from StrutsDepot for my first order. I ordered Stabilus struts for my Hyundai i10 rather than a cheaper unknown brand from eBay. My opinion is they were worth the bit extra for a known brand as I'm very pleased with how they function which is perfect. Very pleased with the fast delivery so highly recommend StrutsDepot as a 5 star company.

Royal Mail messed up my delivery, Struts Depot immediately arranged replacements even though the problem was not caused by them. Very impressive customer service. Should I need struts again, I know where to go!

I ordered some struts on line which arrived quickly.
When I went to remove the old one I found that it had only become loose rather than being broken as I had thought. Realising that the company was less than 3 miles from me I returned the unused struts in person and was delighted that they were accepted and was refunded. Very polite and helpful staff. Would definitely recommend and use in the future. Many thanks.

Ordered gas struts for my Lexus this week which were over £100 cheaper than from the main dealer.
I was able to track my order which came promptly, the quality looked good and with the instructions i was able to change the struts in under 15 minutes!

Ordered a pair of struts to replace the knackered ones on the bosses Volvo XC60. Placed the order in the afternoon with standard postage and the struts arrived the next day. Get in!
Fitted in a jiffy = one happy boss!
Great company, no hassle.
Thank you Strutsdepot.

This is one of the most helpful companies I have had the pleasure of dealing with. My order was not large, but they helped with numerous questions despite my lack of knowledge. When we had a problem, they immediately offered to replace the parts even though I wasn't convinced that the problem was theirs rather than mine. A joy to deal with. Thank you

We bought a nearly-new Bailey motorhome recently and was disappointed to find that the 350N gas struts installed by the manufacturer to hold up the bed base and mattress simply weren't strong enough to secure it safely. Unless held up by a second person whilst accessing the storage space underneath, there was the risk of being crushed under the bed base as it dropped under the weight.

I did some research online to find stronger struts of the same size, and found that StrutsDepot offered some compatible ones of a higher strength (450N). I contacted StrutsDepot for confirmation that these would fit and David got back to me by email to say that although he couldn't advise on the strength required for my specific situation, these were the correct sized ones to order.

Once the struts arrived and I fitted them, I realised that the 450N ones still weren't strong enough to hold the bed up safely. I contacted David for advice and suggested that I may need to try 650N ones instead. He kindly sent me return instructions and said that the StrutsDepot team would upgrade the struts for free to 650N and send them back out to me. They arrived within a few days and they work perfectly!

I'm really impressed by the customer service provided by David, and would highly recommend StrutsDepot to anyone in need of gas struts 🤗

Rapid response and they made doubly sure I had chosen the correct part for my car. Fast delivery and excellent communication in a friendly and professional manner. I would use them again and recommend them highly. Product well wrapped.

I purchased a pair of Tailgate Gas Struts for a 2008 Volvo V50... Great Price, Great Delivery, Great site..
Straight forward swap, Work fantastically straight from the Box..
Will definitely use "StrutsDepot" again & advise everyone else to do the same

Made a order Royal Mail lost it I emailed the company they was more than happy to help tried locating my order couldn’t find it so they sent out a replacement order came with in 2 days fits perfect for my boot of my car cheers David and team

I needed a gas strut for my storage bed but wasn’t sure which one was correct. On emailing the company, David got back to me with numerous replies until he established which one I required. He was brilliant!

Ordered a set of struts for my daughters polo as her's were leaking and we were having to hold the boot up. The struts were well packaged and arrived in great time via Royal Mail.

They were easily fitted and worked perfectly.

Needed a pair of replacement gas struts for the hatch on my 11 year old Astra. Located product from part number on website and received within 3 days. Fitted them myself in 15 minutes and hatch now working perfectly. Why can’t all jobs be so simple?!! Great service from Struts Depot which saved me a small fortune if I’d gone to a garage.

Having purchased a pair of gas struts from Struts Depot in August 2024 for our coffee trailer we discovered that for some unknown reason they had failed (May 2025). After contacting Struts Depot and explaining our discovery we received a very quick response from David. Straight away he offered to replace the struts and we received them three days later. Absolutely superb service from what seems a great company who know how to look after their customers with outstanding warranties on their products. Highly recommend Struts Depot, will definitely be shopping there again in the future!

Ordered a replacement set of their own brand struts for VW rear boot lid - including delivery under £20. Transformed the boot opening experience back to like new. Prompt Royal Mail delivery. Trusted seller.