Stratstone - BMW Doncaster Reviews 

My experience with this dealership was amazing and hassle free and this was all down to arguin singh he sorted everything out for me from seeing the car online to driving it away he even had the windows tinted for me and he even gifted us some bmw air fresheners out of his commission , which was a really personal touch and when I buy my next car , it will be from this dealership and I will be contacting arguin directly to source and supply my next car !!!!! 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Good communication and service. Thankyou once again from a loyal customer.

Professional and friendly service. The BMW brand has high expectations and this branch meets those expectations very well.
Excellent customer care and an open and transparent way of doing business. Very good communication throughout my purchase.

Jemma at Doncaster
Made my Experience very much better with nothing to worry about.
Had my car MOT very happy.

The lady i dealt with for my service was excellent. 10 out of 10. Got me booked straight in. She knew I was waiting on site so must have spoke to the mechanic and got my car done quicker. Also cleaned my car inside and out.

service was excellent from start to finish
purchased new vehicle 31/12/25
any issues concerns i had /have only phone call away

Had my 2nd service here, Olivia was fantastic from start to finish 10/10 customer service. Thank you! Hight recommended

Professional fast service as always thank you to the service team

Very professional , friendly and efficient service.

Olivia Graham was very polite, friendly and very helpful. She is an asset to your company.She went out of her way to assist me in and to advise me.

Got my BMW from here 2 years ago and the service was great. Just took it back for its first service and it was super easy, straightforward and staff are all super friendly and helpful. Would highly recommend!

This is my 6th BMW from Stratstone BMW Doncaster. Many thanks to Mike Hart & Arjuin Singh, Arjuin was so professional and knowledgeable I would highly recommended him if you are thinking of purchasing a Car, his excellent customer service is second to none, and he couldn’t do enough to ensure you are happy.

Booked in for a service. Met with both Louisa and Olivia. Both were very professional efficient. The process was carried out as expected with no issues from a customer perspective.

The service i received from Luisa was faultless, kept me updated every step of the way, just a shame the car has let me down 3 times in 8 months!

Top service provided by Jenna and her team
A+++++++++++++

The service i received was amazing from start to finish. I was called regularly with updates on my vehicles progress through the workshop and the repairs needed.

Olivia from the service department was great to deal with and made the whole process really easy and had great communication skills and definitely a credit to BMW Doncaster.

From the moment you walk in and leave you are provided with the utmost customer service. I enjoy visiting BMW for all my vehicle needs for the following reason:

a) All ladies namely, Natalie, Luisa, Stacey and Olivia at the reception/customer care and welcome you by greeting you, with a beautiful smile and are extremely polite and friendly.

b) customer care is always provided with no job to big. I only came in for my MOT. The pre MOT assessment identified that I need to replace three tyres. I was offered a courtesy car as they only had two tyres in stock. As always BMW went over and beyond to keep my needs in mind and offered the best advice and solution. I didn’t realise I would be offered with a courtesy vehicle for one day.

c) hot and cold drinks were offered, whenever they walked by and if and when required whilst I waited for my pre MOT assessment to be carried out.

d) price was discussed for the replacement tyres and a discount was also provided which was so sweet of Jemma. Thank you Jemma for taking care of me. I appreciate it a lot.

e) you know your in the best care and will be provided with genuine parts etc by BMW. The advice provided by Jemma was great.

f) car wash and clean was offered as standard and this is a perk I love a lot. You know the products used for washing will be genuine and not as harmful to your vehicle.

We were made so welcome, and Tom was a delight, from start to finish. So helpful, and informative, which made the buying experience smooth and enjoyable. We love our new car, and will certainly recommend BMW at Doncaster to family and friends. Thank you Tom . 😊

My booking had unfortunately been mixed up and scheduled for Leeds when I needed Doncaster. I rang the Doncaster branch to double-check, and they confirmed I wasn’t booked in. I’d planned my whole day around this, but Olivia was incredibly helpful — she told me to bring my car in anyway and assured me she’d get everything sorted, which she absolutely did 😊 I’ll definitely be returning and will continue to have my car serviced here.

Impeccable customer service, very professional and very helpful. My experience of my visit has exceeded any customer experience anywhere to date.