Stratstone - BMW Doncaster Reviews 450

TrustScore 5 out of 5

4.8

Wheatley Hall Rd, DN2 4SR Doncaster, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Friendly, helpful Sales team, Martin help me from start to finish made sure the car was like new and anything needed done was dealt with . No hassle, definitely worth buying from Stratstone BMW

Rated 5 out of 5 stars

I was welcomed by friendly people no pressures and help through every decision I made staff are so helpful my experience was pleasantly happy. If I was thinking about buying another vehicle I wouldn't... See more

Rated 5 out of 5 stars

Excellent service from the team at Doncaster BMW. Stay to finish great communication, excellent knowledge of the car and keeping me informed along the way. Neil took over the sale side of things and a... See more

Company replied

Rated 1 out of 5 stars

Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Wheatley Hall Rd, DN2 4SR, Doncaster, United Kingdom

  • 01302 976690

4.8

Excellent

TrustScore 5 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well managed service experience.

Good communication from start to finish. Service was undertaken professionally. Would use again.

14 May 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Friendly, helpful Sales team

Friendly, helpful Sales team, Martin help me from start to finish made sure the car was like new and anything needed done was dealt with . No hassle, definitely worth buying from Stratstone BMW

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff were brilliant

I was welcomed by friendly people no pressures and help through every decision I made staff are so helpful my experience was pleasantly happy. If I was thinking about buying another vehicle I wouldn't hesitate to go back to BMW Doncaster.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

I dealt with Craig and from start to finish he was excellent along with the rest of the Stratstone team. No hard sell, really wanted me to get what I needed and went over and above to pull out the stops to get the new car quickly with a really fair trade in. Brilliant!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Neil and Mike …

Fantastic service from Neil and Mike at Doncaster branch

15 April 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Mohammad,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Neil and Mike at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

A big thankyou to stratstone bmw…

A big thankyou to stratstone bmw Doncaster
I'm 250 miles by road from Doncaster and was wondering how things would work out, needent have worried because Jade Hudson was outstanding and easy to deal with, she even delivered my i5 m60 to Milton Keynes in outstanding condition and even charged my car as well for my journey home
The team at bmw Doncaster deserve a 5 star review, I can highly recommend them if you would like a great experience buying from bmw main dealer

16 April 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Shaun,
Thanks for sharing your recent experience!
It sounds like Jade has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Great experience

I've used Stratstone BMW Doncaster for a number of years now as they are efficient friendly and accommodating. Great people to deal with!

Thankyou

31 March 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Richard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Excellent service from the team at…

Excellent service from the team at Doncaster BMW. Stay to finish great communication, excellent knowledge of the car and keeping me informed along the way. Neil took over the sale side of things and all positive about the way we were treated. Would certainly buy again.

3 April 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Rich,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Neil at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

New vehicle purchase

This was my fifth purchase from this dealership in the last few years, the customer service is outstanding, I have dealt with Martin in the new vehicle sales team and he is always very honest, friendly and always goes the extra mile. Throughout this latest purchase he kept me updated with the progress of the purchase and answered many questions that I asked. I would recommend 100%

24 March 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Martin at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Genuine experience with a lot of peace of mind

I received prompt and professional service at the BMW service station Doncaster, where the staff were courteous, friendly and polite. The facilities were clean and well-organised. The entire experience—from check-in to vehicle collection—was efficient and pleasant. The two front desk employees were nothing short of enthusiastic and fantastic. They made me comfortable. Can’t wait to buy a brand new car… soon.

19 March 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Christian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Doncaster at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Olivia made me feel comfortable from…

Olivia made me feel comfortable from the minute I walked in, from noticing my reg plate pulling into the car park, to offering me a seat and a drink. She was an absolute pleasure to deal with. I was also very comforted by how much she kept me in the loop throughout my MOT process by giving me updates on the phone. It truly felt like I was her only customer of the day with how dedicated she was. 10/10, coming from someone who worked in the trade years gone by I was very impressed.

18 March 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Abbie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Olivia at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Very satisfied with the service I received

I was very satisfied with the service I recently received when I purchased a used car from Stratstone BMW in Doncaster. In particular it was a pleasure to deal with Jamie O’Mara who could not have been more helpful.
He answered all my queries honestly and speedily and helped the whole process, from first viewing to driving away with my new car, to run smoothly and easily. This is the best experience I have had when buying a second hand car and I would recommend this dealership to anyone.

18 February 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Roberts,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Customer care

I waited while a service was completed, the reception and care provided was great. During the 2hr wait, I was repeatedly asked if I needed anything and was provided updates.

6 March 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Warren,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Outstanding service by Olivia in the service dept

My experience with this dealership was exceptional & effortless.
Olivia from the service dept sorted everything out for me from the start - she was fantastic

16 February 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Vikram,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Olivia at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Always get fantastic service when I…

Always get fantastic service when I come here from warranty work and MOT everything sorted within the space of a day or two max with top class communication

26 February 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Ben,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Outstanding service

My experience with this dealership was amazing and hassle free and this was all down to arguin singh he sorted everything out for me from seeing the car online to driving it away he even had the windows tinted for me and he even gifted us some bmw air fresheners out of his commission , which was a really personal touch and when I buy my next car , it will be from this dealership and I will be contacting arguin directly to source and supply my next car !!!!! 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

23 February 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hi Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Arguin Singh at Dealership
Have a lovely day!
Stratstone BMW Doncaster Customer Services

Rated 5 out of 5 stars

Good communication and service

Good communication and service. Thankyou once again from a loyal customer.

10 February 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Francis,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Excellent service with great staffProfessional and friendly service

Professional and friendly service. The BMW brand has high expectations and this branch meets those expectations very well.
Excellent customer care and an open and transparent way of doing business. Very good communication throughout my purchase.

8 January 2026
Unprompted review
Stratstone - BMW Doncaster logo

Reply from Stratstone - BMW Doncaster

Hello Carl,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look