Although we had problems with the fire when delivered, in no time at all it was sorted and a replacement arranged for delivery. The fire is now wall mounted in our lounge and has really enhanced it.... See more
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Review summary
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Reviews shaping this summary
I bought a Bio Ethanol stove from them after looking around for a while, apart from a very minor problem on delivery day there service is excellent i didn’t get any updates on delivery times and mid a... See more
The dimplex electric stove was half the price of Argos, was delivered very quickly, faster than the website had said, and to the agreed place. My house wasn't easy to find, but the driver persevered a... See more
Lovely quality. The best delivery service I’ve ever experienced and so well packaged, nothing broken or scratched. Keep up the good work and keep using that courier. The BBQ and unit are being well us... See more
Company details
Written by the company
UK's largest supplier of wood burning stoves, multifuel stoves, log burners, electric stoves, gas stoves, oil stoves, cast iron stoves, woodburners, chimney liners, room heaters and range cookers, range cookers and fireplaces. Along with indoor and outdoor furniture, BBQs, Pizza Ovens, outdoor heating and much more online at discount prices. A Virgin Fast Track 100 company
StovesAreUs
Written by the company
- Free UK Delivery
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses.
- Free Next Day Delivery*
- FREE next day delivery service in England & Wales on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. This service is a 9am - 5pm service.
- Safe and Secure payment options
- All payment options are secured by industrial level security methods. All major cards accepted. Payments are also accepted through PayPal
- 30 Day Money Back
- Feel comfortable in the fact that you can order any of our online products and within 30 days send them back to us if you do not like them, and get a full refund.
- Free Two Man Delivery
- Two man delivery is available on Range Cookers from selected manufacturers. The delivery team will take the product into your property and remove the packaging.
- Showroom
- We're not just an internet company, we're also a bricks and mortar retailer. We have a well-stocked showroom in Huddersfield in Yorkshire with a great selection of products to view.
Free Delivery
Free Mainland UK Delivery
Free delivery available to mainland UK
Contact info
Pennine House, Longbow Close, Huddersfield, United Kingdom
- 01484 940 111
- online@stovesareus.co.uk
- www.stovesareus.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Excellent experience
Ordered an Evonic fire. Customer service great and responsive, as I made a spelling mistake on my address that they changed within the hour.
Delivery was received within two days.
All in all an excellent service and will order again when necessary. Priced very competitively.
1 July 2026
Delays with deliveries
Delays with deliveries. Ordered a stove plus a stovepipe kit. Initially; the stove was delivered after chasing up Stoves are us. The stovepile kit was eventually delivered following further chase ups.
20 July 2026
Reply from StovesAreUs
Good afternoon. Thanks for your feedback.
We're sorry to hear that you felt the need to chase us for updates on your order. While both your stove and stovepipe kit were delivered within our estimated 3–5 working day delivery timeframe, we understand that waiting without clear communication can be frustrating.
We hope you're now enjoying your new stove, and thank you again for choosing Stoves Are Us
I love the cooker, delivered on a pallet
I love the cooker. First time I have had electric oven and induction hob and so far both have been great 👍
The delivery was on time but the cooker came on a pallet and needed to be unpacked before we could get it into the house. My husband and I are in our 70s. It took a kind stranger to get it into our home. We would have been stuck but for his help. 3 stars.
20 July 2026
Reply from StovesAreUs
Morning, thanks for your feedback,
We're sorry to hear the delivery was more difficult than expected. We do email customers in advance to advise that our standard delivery service is kerbside only and that drivers are unable to carry items inside the property. This information is also included on all of our product pages.
We're glad someone was able to help and hope you continue to enjoy your new cooker for many years to come.
Many thanks,
StovesAreUs
Lovely quality
Lovely quality. The best delivery service I’ve ever experienced and so well packaged, nothing broken or scratched. Keep up the good work and keep using that courier. The BBQ and unit are being well used
20 July 2026
Came on time and it works ok.
7 July 2026
The Pit Boss grill
The Pit Boss grill is really good. However, I am yet to receive the cover that comes with it. I have been waiting for 3 weeks now and still no sign.
16 July 2026
Reply from StovesAreUs
Good afternoon. Thanks for your feedback
We're pleased to hear you're enjoying your Pit Boss grill.
We're very sorry for the delay with your cover. Our new stock is due to arrive within the next week, and we'll get your cover sent out as soon as possible. Thanks so much for your patience, and we apologise for the inconvenience.
Many thanks
StovesAreUs
Great value dimplex electric stove delivered fast
The dimplex electric stove was half the price of Argos, was delivered very quickly, faster than the website had said, and to the agreed place. My house wasn't easy to find, but the driver persevered and was helpful with carrying the stove. The stove itself is great, looks expensive and has a good artificial flame. My only quibble is that the top actually seems to be made of painted mdf, not metal as I'd assumed from the photos. Probably it says somewhere but I didn't notice. It does chip easily, so handle with care... we didn't!
19 May 2026
Lovely fire came well packaged and…
Lovely fire came well packaged and delivered on time, delivery driver was very helpful as he had to park on a main road and transfer on the pallet on foot.
10 July 2026
Parasol - great customer service
We ordered the Platinum Parasol with led lights, the price was very competitive and delivery was quick. We didn't want the marble base with wheels as our patio is made from flagstones as is uneven. In error, we forgot to order the more basic cross base. We were having a party and needed the part urgently. It was re-assuring that we could easily get through on the telephone to people based locally. Our problem was resolved and we received the part the next day. Special thanks to Brandon.
14 July 2026
Unprompted review
Excellent Belling Electrical Stove
The electric stove arrived extremely quickly. It was very well packed. Unpacking was relatively easy despite the weight.
17 July 2026
Delivery was excellent
Delivery was excellent, waiting for fitters to do their stuff. Looks nice in the box.
14 July 2026
Exactly as described and fast delivery
16 July 2026
Goods arrived quickly as described and…
Goods arrived quickly as described and communication was great throughout the ordering process.
14 July 2026
The service provided by StovesAreUs was exceptional from finding the cooker I wanted through to delivery. Would recommend this supplier to all. Excellent!
The service provided by Stoves
13 July 2026
Great product, price, people
Did a lot of hunting for the best price and these guys were the best by some way. Easy to deal with and delivered within 48 hours.
13 July 2026
Good product but packaging leaves a lot…
Good product but packaging leaves a lot to be desired. Ordered a firepit. It came in a damaged box with no internal packaging around it so it was thrown around during movement and delivery. Something needs to be done about the way the products are packaged.
16 July 2026
Unprompted review
Reply from StovesAreUs
Good afternoon
Thank you for your feedback. We're glad you're happy with the product, but we're sorry the packaging wasn't up to standard.
We'll pass your comments on to help prevent this from happening in the future.
Many thanks
StovesAreUs
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