Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and easy tracking

Great communication and easy tracking. I was even notified 5 mins before delivery!
The driver was friendly and delivered my heavy item with care.
A very pleasant experience with this company and I would be happy to deal with them again.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service/ support…

Excellent customer service/ support they keep you well informed at each stage of the delivery what a pleasure to work with. I would encourage everyone to use their services, rest assured you will not be disappointed.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

A first-rate and reliable provider

Excellent service from this company. Good communication throughout; clear, visible, live-tracking; and a really helpful driver who delivered the goods and worked with care. This company represents its customers very well.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sunny

Excellent service from Sunny! Rang to explain he was on his way meaning I could prepare for the delivery. Then arrived as planned with no issues. 10/10 for Sunny. Thanks

4 August 2026
Unprompted review
Rated 5 out of 5 stars

First class delivery

Excellent communication regarding delivery driver was very helpful as I wasn’t in I spoke to the driver on the ring doorbell and he was very helpful and followed my request to leave in the porch

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery Service

Sunny was polite, prompt with the delivery and extremely helpful. He provided an excellent service to me today. I was very impressed!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend German!

Excellent service from start to finish. Our delivery driver, German, was fantastic. He arrived exactly on time, was friendly, professional, and couldn’t have been more helpful. He made the whole delivery process smooth and stress-free.

A real credit to the company. Thank you, German

31 July 2026
Unprompted review

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