Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(756)

677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark the delivery driver was so helpful…

Mark the delivery driver was so helpful and I was worried about having my delivery as my husband was out and i knew the package was nearly 50kg, but I didn’t need to worry as Mark was so helpful by making sure I didn’t need to lift it as he did it all.
What a fantastic service thank you

14 August 2026
Unprompted review
Rated 5 out of 5 stars

had a fantastic experience with Stop…

had a fantastic experience with Stop Start, thanks to Sean S and his colleague. The delivery was completely stress-free from start to finish. They were incredibly punctual, arriving exactly when expected and keeping me updated with clear text alerts so I didn't have to waste my day waiting around.Both of them were exceptionally helpful and courteous, going out of their way to make sure my items were safely placed exactly where I needed them. It is rare to find this level of teamwork, professionalism, and friendly customer care these days. They are an absolute credit to the company! I highly recommend their services.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom ware delivery

Our recent delivery of bathroom ware was very prompt and professional with good communication and a friendly driver who showed real care about the items, took time to fuss our dogs and to place the items inside our home to our preferred location. Service with a smile makes such a difference. Calin is a credit to the company with his enthusiasm and pride in the job. Thank you!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Large delivery delivered safely

Ordered a large delivery and my Delivery Driver was called Nissan. He contacted me in advance to let me know the time he was scheduled to arrive. He delivered promptly, and was polite and helpful. Very happy with the service.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Driversunny

Driver, Sunny was very pleasant, rang 10 minutes before actual delivery to let us know he was on his way. Handled our delivery with care. Very happy

13 August 2026
Unprompted review
Rated 5 out of 5 stars

My first experience of Stop Start…

My first experience of Stop Start Logistics today was extremely positive.
My delivery was fast with notifications given up to 5 minutes before the delivery.
The driver, Alex, was very courteous and good humoured. If only all deliveries could be as good as this one.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Amrit

Amrit
Just delivered my new radiators I ordered from plumbworld.

If I could give Amrit 100 stars I would.

He was SO helpful and SO polite.

He took 3 very heavy radiators upstairs for me I couldn't even budget them along the hall.

He also took 2 big heavy radiators through my house and into my kitchen.

He was very respectful as I have 2 house cats that don't go out and I'm always scared they'll escape.

Last time one got out I was 5 HOURS looking for him.

Thank you do much for your brilliant service and to Amrit you are one in a million. Have a wonderful day

12 August 2026
Unprompted review
Rated 5 out of 5 stars

StopStart transport couriers, a breath of fresh air.

StopStart transport couriers were new to me, but found them super informative, polite and courteous driver who delivered to my porch within the stipulated two hour time slot and the driver updated with notice close to arrival. Great service compared to competitors.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Driver on time,made sure he didn't block driveways,courteous and relaxed,oh and parcels were put round back of property not kerbside brilliant.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

My driver Sahil drove from Birmingham…

My driver Sahil drove from Birmingham overnight to deliver my bathroom. He was helpful, explained my order calmly and placed it where I had asked him. He works exceedingly hard and represented his company in a professional manner. He was friendly and had a wonderful smile .. which is great to see!!-He deserves a pay rise!!! Many thanks Katie from Cornwall

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Plumbworld delivery

Had a Plumbworld delivery from Bawan today (apologies if I've spelt your name incorrectly!) Very quick, efficient and polite. Would definitely recommend

6 August 2026
Unprompted review

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