Stoneside Blinds & Shades Reviews 

1,718
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and design consultants for their helpful guidance, clear communication, and professional attitude during every step. People are also deeply impressed by the seamless installation process, noting that technicians arrive on time, work efficiently, and leave the home spotless. Buyers highlight the exceptional quality of the blinds and shades, stating that the products look fantastic and fit their spaces perfectly. Some reviewers were not happy with occasional product flaws, fabric issues, or instances where hardware was ordered incorrectly. However, many noted that customer service and technicians quickly stepped in to address and resolve these unexpected problems.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that representatives and installers are... See more

Service

Users describe positive interactions with service, highlighting punctual, knowledgeable, and professional... See more

Product

People report positive experiences with product, noting that the blinds and shades are absolutely perfect and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting helpful representatives who guided... See more

Quality

Customers had positive experiences with quality, highlighting stunning products crafted from premium... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time custom ordering blinds for an entire house. I received a couple of quotes but appreciated the detailed and personal response from Melanie. She took the time to go over design op... See more

Rated 5 out of 5 stars

I hired Stoneside Blinds & Shades installed Blinds for 9 big windows and 2 doors about 4 years ago and really happy with the result. Now I hired them back to finished the rest of 7 windows upstairs a... See more

Rated 5 out of 5 stars

We installed a great zebra shade on one bedroom to allow home office use during sunny days. Of course, we later switched our office to the other bedroom. Stoneside’s engineer expertly moved the unit,... See more

Rated 5 out of 5 stars

Dustin came to reinstall roller shades that had to be removed due to new windows being installed in our building. He was super quick, efficient, but helped answer my many side questions as well!


Company details

  1. Window Treatment Store
  2. also in
  3. Blinds Shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,718)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

Francisco was great. He was on time very knowledgeable and extremely professional.

Here is a revised review that highlights Stoneside’s overall excellence while keeping Fransisco front and center—and tones down the "broken" talk:

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Title: Flawless Service, Top-Tier Quality – Fransisco is a Rockstar!

From the very first interaction, Stoneside proved why they are the gold standard in window treatments. The quality of their products is immediately apparent—premium materials, gorgeous craftsmanship, and a system that feels built to last. But what truly elevated the experience was our installer, Fransisco.

Fransisco arrived on time, fully prepared, and handled our automatic roller installation with absolute precision. He programmed the system seamlessly, ensuring everything operated smoothly and intuitively. Beyond just getting the job done, he took the time to explain the features, showed us tips for daily use, and made sure we were completely comfortable with the controls.

What impressed me most was his thoroughness and genuine care. He inspected every detail, adjusted until it was perfect, and cleaned up as if he was never there. His professionalism put us at ease, and his expertise was evident in every step.

Stoneside delivered a stunning product, but Fransisco brought it to life with skill and a smile. If you're considering Stoneside, rest assured you're getting top-notch quality—and if you're lucky enough to have Fransisco as your installer, you're in the best hands possible.

Absolutely 5 stars! 🌟🌟🌟🌟🌟

20 August 2026
Rated 5 out of 5 stars

Use Stoneside with Confidence!

Sarah helped us choose exactly the right products for our windows. Stoneside had an amazing selection. Jerry is a master craftsman.He was exactly on time, took care in our home, and put the blinds up in a flash.
Our blinds fit perfectly, and the installation was superb.This is a wonderful company to deal with.

19 August 2026
Rated 5 out of 5 stars

Stoneside Solved Our Problem Window Wall

We had a very problematic bedroom window that needed a highly professional solution. Stonesde made beautiful drapes that solved all problems and elevated the overall decor of the room. We could not have achieved this on our own. Amy, our Stoneside decorator, invested many hours with us, took photos of the issues, consulted with fabricators & installers, and the rest all fell into place. The drapes were expensive, but we viewed this expense as necessary. Our installation team, led by John, worked very efficiently, competently and pleasantly. They cleaned up so that when they left the room could be photographed.

18 August 2026
Rated 5 out of 5 stars

James the technician

The technician, James was on time, friendly, professional, and knew exactly what to do. He fixed the minor issue with our shades in less than 30 minutes. It was grea!

10 August 2026
Rated 5 out of 5 stars

Very professional service

From initial communication to installation, my experience with the team at Stoneside was top-notch, efficient, and professional. Working with Alex on the design side and AJ and Rafiel on the measurement and installation side could not have been smoother. Highly recommend!

7 August 2026
Rated 5 out of 5 stars

Our new shades look great

Our new shades look great. They're easy to move up and down and they make all the rooms more elegant and bright. Oliver installed them and did a beautiful job and left the work area very clean. Thank you Oliver!

7 August 2026
Rated 5 out of 5 stars

James our designer and William our…

James our designer and William our Instahler were both terrific. They were knowledgeable, efficient and very good listeners. We had custom sized electronic blinds up inside of 30 days . Would for sure use Stoneside again.

6 August 2026
Rated 4 out of 5 stars

The design

Firstly, the design of the website is very good and detailed, user friendly. A stunning window blind effects, i love it

7 November 2025
Unprompted review
Rated 5 out of 5 stars

We installed a great zebra shade on one…

We installed a great zebra shade on one bedroom to allow home office use during sunny days. Of course, we later switched our office to the other bedroom. Stoneside’s engineer expertly moved the unit, patched the holes from the first location, and made great aesthetic judgement calls on aligning the new shade over a slightly smaller window with different margins. Our sales design consultant helped us price various options for a second unit, but in the end just moving the unit was the best option and delightfully included in our service contract. Highly recommended.

30 July 2026
Rated 5 out of 5 stars

5 stars for Stoneside

Stoneside was professional, efficient, and easy to work with, from the initial contact to the superb installation by Jerry. The product is lovely. We couldn’t be more pleased.

27 July 2026
Rated 5 out of 5 stars

A positive experience from the first visit to installation

From the first visit to installation, I was impressed by the communication and care taken. The business model of having everyone involved part of the company, instead of the use of contractors, seems to make for a better customer experience, Even though the Stoneside bid was a bit more expensive, it was not that big of a difference and it was apparent that there was a lot more care taken through the whole process. John, the installer even came by to verify the measurements prior to the order being made to ensure the ones the sales person, Melanie, took were accurate! I am very pleased with the results.

24 July 2026
Rated 5 out of 5 stars

World class service

The whole experience from start to finish was world class. Antwan the designer went over our options for our big arch windows and doors and recommended the perfect fit and solution for our family room. The color match and styling matches our style and decor of our furniture. Efrain the installer did a fantastic job with the installation, preset programming and explanation on how to use our motor controlled blinds. The blinds came earlier than expected and were installed the next day. We are very satisfied with their service and would highly recommend your company to others!

25 July 2026

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