Matthew welcomed us to the dealership without pressuring us. We were able to look at an example of the car we thought might be suitable both inside and out. Once we had explained our requirements a te... See more
Company replied
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Review summary
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After several phone calls regarding car I found it quite easy to deal with Steve McNulty over the phone . We arrived at showroom and he was there with all necessary paperwork and everything ran smooth... See more
Company replied
Great experience from start to finish with the guys at Stoneacre Ackworth. Made me feel really comfortable and helped me to choose my new car. Pick up went smoothly and they spent time explaining ever... See more
Company replied
Ashley was very helpful to Janet with her not very good on her legs we looked at 4 different cars some being easy to get in, but not the wheel chair or walker. But Ashley kept showing us a different... See more
Company replied
Company details
Information provided by various external sources
Welcome to Stoneacre Motor Group, we have thousands of new and used cars in stock at our dealerships in England and North Wales
Contact info
Omega Boulevard, Dn8 5TX, Doncaster, United Kingdom
- 01405 744000
- web.team@stoneacre.co.uk
- www.stoneacre.co.uk
4.6
Excellent
19K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buying new car
At the toyota showroom at Durham I was introduced to Chris one of the salesmen, I told him I was interested in trading in my Toyota Yaris for a Yaris cross. I explained to Chris that I was quite anxious about the process. We sat and talked about my needs then he showed me around a Yaris Cross explaining all the features on the car, Chris was very patient and reassuring giving me time to decide, answering all of my questions,( and there were quite a few)
After making a decision the process of trading my car in was very straightforward. Chris has reassured me that if I have any questions about my new car I just have to contact the garage
22 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you so much for sharing this 5-star review. We're thrilled to hear that the team delivered a positive experience during your recent visit. Our goal is always to provide friendly, transparent and efficient service, and we couldn't be happier to hear that's what you received.
Best Wishes
Stoneacre Head Office
Customer service and staff.
Customer service and staff were all excellent in our opinion.
24 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you so much for your positive comments about Stoneacre! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
Best Wishes
Stoneacre Head Office
My experience was exceptional at Stonacre Darlington
My experience was exceptional at stoneacre. Ishmael is a great sales man and honest
21 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for your positive comments about Stoneacre! We appreciate the time you have taken to provide your feedback and hope to welcome you back again in the near future.
Best Wishes
Stoneacre Head Office
Very professional staff
The staff were helpful, professional and informative. And patient...!
2 August 2026
Unprompted review
Reply from Stoneacre Motor Group
We appreciate the time you have taken to provide your feedback. Customer satisfaction is very important here at Stoneacre and we're pleased to see the service provided was to our high standard.
Best Wishes
Stoneacre Head Office
Excellent service from the team
Excellent service from the team - especially Joseph!
26 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Edward Summers, thank you so much for your positive comments about Stoneacre! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit.
Best Wishes
Stoneacre Head Office
Alfie was fantastic right from the…
Alfie was fantastic right from the first enquiry. For 6 weeks we fired questions at him and he remained calm throughout even to the day before collection. If he wasn't sure of the answer he never failed to report back and we admired that about him. Besides being a really nice guy.
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you so much for taking the time to share your experience with us. We're so happy to hear your visit was a positive one. Our team works hard every day to provide high-quality care, and it's rewarding to know that the team's efforts made a difference during your recent visit.
Best Wishes
Stoneacre Head Office
Very helpful the process was smooth.
25 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for your review and kind comments. We really appreciate your business and hope to welcome you back again soon.
Best Wishes
Stoneacre Head Office
Amazing service from start to finish
Everything we asked for was done by Trevor prior to collecting our new car. We would highly recommend both Stoneacre Mazda along with Trevor for the service we received there. Customer service was excellent thank you Trevor.
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you so much for taking the time to share your experience with us. We're so happy to hear your visit was a positive one. Our team works hard every day to provide high-quality care, and it's rewarding to know that the team's efforts made a difference during your recent visit.
Best Wishes
Stoneacre Head Office
Great Service the start of my visit just to…
From the start of my visit just to browse the car range I was treated to a very professional and caring experience, the sales manager Dameon Rudd was a pleasure to deal with and looked after me fantastically well, a credit to the Lexus dealership.
I was able to take the car out on a test drive and immediately I was convinced it was for me. The whole process of buying the car was perfect it was ready on time as arranged and Dameon went through every detail on the vehicle, what a professional FIVE STARS he deserves
30 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Denis Smith, it's always encouraging to receive positive feedback. Thank you for taking the time to leave a review and kind comments regarding your recent experience at Stoneacre. We are so pleased you enjoyed your visit and hope to see you again soon.
Best Wishes
Stoneacre Head Office
I bought my first Honda CRV Hybrid from…
I bought my first Honda CRV Hybrid from Stoneacre 7 years ago and the experience from the sales team Josh and Elizer in the service department and the ongoing customer service was absolutely outstanding. They looked after my car even when I had a few issues and they sorted them out expediently. I was so impressed that I came to buy another Honda CRV and was welcomed again by Josh and Dan who again was absolutely outstanding in their sales manner.
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
We are very happy to hear your positive comments about your recent experience with us here at Stoneacre. We appreciate the time taken to leave a 5-star review and I will make sure to pass on your comments to the team.
Best Wishes
Stoneacre Head Office
Unpleasant unhelpful buying experience…
Stoneacre MG Derby.
Unpleasant unhelpful buying experience and sold service plans that weren't with the paper they were written on. When I call, they always trying to sell something.
Issues with staff especially a female who was dealing with me, who didn't have a clue, what was going on.
6 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for taking the time to share your feedback with us. We are disappointed to learn of your experience. We take your comments seriously and will review the situation to ensure these issues are addressed.
Thank you once again for your feedback, and please feel free to reach out to us directly should you wish to discuss the matter further.
Best Wishes
Stoneacre Head Office
Fantastic team and very friendly and…
Fantastic team and very friendly and knowledgeable.
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for taking the time to provide this 5-star review and recommendation, we appreciate your feedback and hope to welcome you back again soon.
Best Wishes
Stoneacre Head Office
Good experience
Good experience. Very quick to arrange test drive, talk finances and arrange delivery. Pick up and quick and easy and thrilled with new car
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for taking the time to provide this 5-star review. We're happy to hear you enjoyed your experience and appreciate your support. We hope to see you again soon.
Best Wishes
Stoneacre Head Office
I was very happy with the service I…
I was very happy with the service I received on Saturday, very helpful and friendly
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Emma Johnson, this is just the kind of feedback we love to see here at Stoneacre. Thank you for taking the time to share your experience with us. We are so pleased you enjoyed your visit and hope to see you again soon.
Best Wishes
Stoneacre Head Office
Reply from Stoneacre Motor Group
Thank you for your review and kind comments. We really appreciate your business and hope to welcome you back again soon.
Best Wishes
Stoneacre Head Office
Excellent professional service!
Excellent professional service!
I would 💯% recommend Stoneacre Liverpool. Shout out to Brian who was friendly, professional and very knowledgeable and looked after us every step of the way! Thank you Brian and thank you Stoneacre Liverpool!
30 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you so much for your positive comments about Stoneacre! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit.
Best Wishes
Stoneacre Head Office
The customer service was brilliant
The customer service was brilliant, we were put at ease straight away. Everything was explained step by step and we were able to take away our new car within the week. Would highly recommend Stoneacre Motor Group.
1 August 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for taking the time to provide this 5-star review and recommendation, we appreciate your feedback and hope to welcome you back again soon.
Best Wishes
Stoneacre Head Office
Very helpful staff
Very helpful staff, patient and polite. Explained workings of car clearly and answered all our basic questions.
Were not pushy, which is what we wanted.
23 July 2026
Unprompted review
Reply from Stoneacre Motor Group
Thank you for taking the time to review your experience with us. We appreciate all customer feedback here at Stoneacre and we are pleased the service provided was to our high standards.
Best Wishes
Stoneacre Head Office
Renault 5
Renault 5 turned out to be a very popular car to buy. I placed my order which was supposedly to be deliver in June. However due to unforeseen issue, such as customs delay and etc, the car was not delivered to the dealership till July. the communication with Kelsey at Stoneacre was brilliant, she kept me updated every other day with information about the arrival of the car - such lovely gesture to take my worries and frustration away.
Today the car was handed over to me in pristine condition as expected. Kelsey was very patient with us with the procedure and made sure all our questions were answered before we drove off. Also Aaron and Rachel deserve a praise too for providing with extra helps during the purchase!
Thank you again for such great service!
2 August 2026
Unprompted review
Reply from Stoneacre Motor Group
We are very happy to hear your positive comments about your recent experience with us here at Stoneacre. We appreciate the time taken to leave a 5-star review, and I will make sure to pass on your comments to the team.
Best Wishes
Stoneacre Head Office
Paul Roots made experience clear with…
Paul Roots made experience clear with his friendly knowledgable approach
29 July 2026
Unprompted review
Reply from Stoneacre Motor Group
We're pleased to hear Paul provided you with a high level of service. Thank you for providing your thoughts. We hope to see you again soon.
Best Wishes
Stoneacre Head Office
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