We would like to say a huge thank you to Lilly at Stevensons Bournemouth. Our daughter is starting secondary school, so everything is new to us, and Lilly truly went above and beyond to make our v... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
Company replied
The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleas... See more
Company replied
We had a great experience with Sienna at Stevensons, who helped us with my son’s uniform for a new school. Sienna was efficient and friendly and we were able to get everything we needed quickly and co... See more
Company replied
Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Stevensons
Many thanks for leaving a review.
Easy to order fast despatch good service
2 June 2026
Reply from Stevensons
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Consistently excellent service
Consistently excellent service; regular order updates; items always arrive earlier than expected; fantastic quality products
2 June 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Response quickly after placing the…
Response quickly after placing the order. When I exchange the clothes, they handled immediately. Good services
1 June 2026
Reply from Stevensons
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A brilliant experience
A brilliant experience. Joy and all the staff were extremely helpful with what I needed and in what sizes. Defiantly go here for sports kit for eton and in general.
8 June 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review and I am sorry to hear that you have not received your order.
I can see that this was dispatched on the day that you placed your order, but it seems to have been held by the courier. I do apologise.
One of the team will be in contact to rectify this for you.
Many thanks
Stevensons
Safe & efficient uniform shopping
I can shop online for my child’s specific school and have delivered to my home very next day safely & efficiently
26 May 2026
Reply from Stevensons
Many thanks for taking the time to leave a review
Reply from Stevensons
Many thanks for taking the time to leave a review
Emily was just brilliant
Emily was just brilliant! Supported us all the way through and made the experience really smooth.
6 June 2026
Unprompted review
Reply from Stevensons
Many thanks for taking the time to leave a review
The company is amazing
The company is amazing, I was sent the wrong blazer by mistake. I got in touch by email and the responded straight away and sent another blazer out and I got it straight away 2 days later, and just on time before my daughter started her new school, amazing customer service
29 May 2026
Reply from Stevensons
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Great item
Great item, fitted well and good communication from the team when I had some questions
29 May 2026
Reply from Stevensons
Thank you for taking the time to leave a review.
Quick Uniform Delivery
Was nervous about getting the new uniform in time so ordered very early and Stevensons sent it in record time! I'm very impressed by this company.
29 May 2026
Reply from Stevensons
Many thanks for leaving a review.
It arrived on time for the new term
It arrived on time for the new term. Will be ordering new uniform soon for my other grandson who will be joining Longdean in September.
28 May 2026
Reply from Stevensons
Many thanks for leaving a review.
Very expensive and not great quality
Very expensive and not great quality. I have to do stitching so many times on the school blazer. Single item cost £39 and with added 4.99 with delivery. Really ridiculous for children's uniform. They should make it cheaper. No way it will cost nearly £40.
3 June 2026
Unprompted review
Reply from Stevensons
Thank you for leaving a review, we are sorry to hear that you are not completely satisfied.
Our customer service team is available via live chat and email to support with faulty items. Please do get in touch if we can be of assistance.
Kind regards,
Stevensons
The ordering is straight forward and a…
The ordering is straight forward and a quick delivery
12 May 2026
Reply from Stevensons
Many thanks for leaving a review.
Easy shopping experience
Bought a couple of school jumpers from Stevensons recently. The quality was fairly average for the price, but the staff were polite and helpful throughout.
29 May 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Awful service
Awful service - no email confirmation that it had arrived in store but 4 emails to ask me to rate my service. I also tried to contact the store by telephone but the number is not available and no one replied to my email. Very disappointed ☹️
21 May 2026
Reply from Stevensons
Thank you for your review.
I can see that an email was sent to you on 21/05/2026 at 9:03am confirming that your order was ready for collection.
I have also checked our records and cannot find any emails received from you regarding this matter. For any future enquiries, please ensure that you contact us at stalbansbranch@stevensons.co.uk so that we can assist you as quickly as possible.
Many thanks,
Stevensons
Reply from Stevensons
Many thanks for leaving a review.
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