Stevensons Reviews 

2,753
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 990 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff, who offer excellent advice and make the shopping process smooth. Many appreciate the easy online ordering system and convenient click and collect options. People consistently highlight the fast and reliable delivery service, with orders often arriving quickly, contributing to an overall positive experience. However, some customers noted concerns regarding product sizing, finding items didn't fit as expected or size guides were inaccurate. A few also mentioned issues with product quality, describing some items as flimsy or not durable. These discrepancies sometimes led to repeated returns and reorders, with reviewers occasionally paying multiple delivery fees or finding smaller sizes unavailable.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Product

Customers had ambiguous experiences with product quality and sizing. Many reviewers praised the high quality... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of making an... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, consistently praising its helpfulness, speed, and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more

Company replied

Rated 5 out of 5 stars

Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more

Company replied

Rated 5 out of 5 stars

Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were comp... See more

Company replied


Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Shoe Store
  5. Sportswear Store

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,753)

890 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Opening hours

I did not realise the shop is closed on a Wednesday and Thursday making collection more difficult.

9 July 2026
Stevensons logo

Reply from Stevensons

Thank you for your review.

We would always recommend checking our website for the latest opening hours before travel.

Please let us know if you require further assistance.

Kind regards,
Stevensons

Rated 5 out of 5 stars

Secondary school uniform

Web site is easy to navigate.
Along side each team ,it lets you know if its optional or mandatory part of the uniform,which is helpful
Had to return the blazer as it was a size to big ,returning it was easy with the option to be collected from home address or PO for free
Reasonably priced .

8 July 2026
Stevensons logo

Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

First class experience

My granddaughter had a uniform fitting for the new school she starts in September. Our experience was excellent, mainly down to our assistant, Abbie

13 July 2026
Unprompted review
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Easy to look for what was needed for my…

Easy to look for what was needed for my son to start yr7 in September. And delivery was actually quite quick . I ordered early to avoid disappointment with delivery and stock.

3 July 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Fast and accurate

The delivery is fast and sizes are all accurate.

7 July 2026
Stevensons logo

Reply from Stevensons

Many thanks for leaving a review.

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