So organised!! We made an appt in the summer hols online for the Epsom which was really easy. When we turned up on the day, they had a set of staff on the door with a clipboard, and were assigning st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortuna... See more
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All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistan... See more
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Great experience in the St Albans store. It was a busy Saturday before schools went back and the store was full of helpful staff which made buying a full new school uniform stress free. Online retur... See more
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Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3K reviews
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Reply from Stevensons
Many thanks for taking the time to leave a review.
Shocking PE clothes poor quality
Ordering was easy and the website is fine, but the quality of the school uniforms, especially PE clothes, is shockingly poor. For the prices parents pay, we should expect much better quality for clothes our children wear every day. Very disappointing. One star.
8 October 2026
Reply from Stevensons
Thank you for leaving a review.
We are sorry to hear that you are not satisfied with the quality of the uniform supplied.
If you have concerns regarding a manufacturing fault, please contact our customer service team who will be happy to rectify the issue for you.
Please accept our apologies for any disappointment caused.
Kind regards,
Stevensons
Good experience and an entire good team…
Good experience and an entire good team involved.
15 April 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
we visited your shop in Perth on Monday…
we visited your shop in Perth on Monday and we felt we had to leave a positive review as the service was exceptionally good. The lady (Shirley) Knew exactly what we were requiring for our twins and had everything sorted for us in no time. We found Shirley to be a very pleasant, knowledgible staff member and look forward to dealing with her in many years ahead. Best service we have had in a very long time. Well done Shirley!!!!!!!!!!
12 October 2026
Unprompted review
Reply from Stevensons
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Although I didn't find the website easy…
Although I didn't find the website easy , once ordered extremely pleased to receive so quickly .
2 October 2026
Reply from Stevensons
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Item was out of stock for weeks
Item was out of stock for weeks, everything is so overpriced but that’s secondary uniform for you
5 October 2026
Reply from Stevensons
Many thanks for leaving a review.
I am sorry to hear of your disappointment.
I can see that you have placed 2 orders in 2026, both of which were shipped the same day as the order was placed. If you have concerns regarding these orders, our customer service team is available to support.
Multiple factors are taken into consideration when delivering a pricing structure, to include the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic.
All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for taking the time to leave a review.
After an initial error with an order
After an initial error with an order, Jake was super helpful and rectified the issue super promptly!
1 October 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Ordering simple and quick delivery
29 September 2026
Reply from Stevensons
Many thanks for leaving a review.
All the sizes I looked for
All the sizes I looked for, I found them.
The stuff arrived quickly in great condition 👍
Thank you
2 October 2026
Reply from Stevensons
Many thanks for leaving a review.
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