Steppes Travel Reviews 

235
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable local guides, professional team members, and exceptionally well-organized itineraries that turn complex journeys into seamless adventures. Travelers consistently state that travel specialists listen carefully to personal requests, going above and beyond to build completely customized, memorable holidays that exceed all expectations. However, some people mentioned occasional logistical hiccups during transit, such as unexpected transportation details or minor language barriers with local service providers. A few reviewers also noted that intense seasonal weather or demanding travel schedules made certain parts of the trip physically challenging at times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising knowledgeable guides and responsive... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized tours, responsive... See more

Holidays

Customers had positive experiences with holidays, expressing deep satisfaction and describing their custom... See more

Location

People report positive experiences with location, noting that the hotels and lodges chosen were centrally... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is very easy to use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick... See more

Company replied

Rated 5 out of 5 stars

just for your information; Thanda tented camp is showing some signs of lack of attention to detail such as scuffed and worn paintwork. it all looks a bit tired. Game drives excellent, Food okay but... See more

Rated 5 out of 5 stars

The advice we got on the plan for pur three week tour of Central Asia before we booked was great. The trip worked really well. Really professional and knowledgeable about the area with good connection... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

South America

We have just come back from a trip to South America. The trip was amazing, great wildlife, scenery & accommodation. It was quite complex, but it was well organised & to a high standard.

14 September 2025
Rated 5 out of 5 stars

Helpful staff at Steppes…

Roxy and her colleagues at Steppes Travel were extremely helpful while planning and during our holiday. The trip did not go to plan, through no fault of Steppes, and the staff have given their utmost to help resolve the issues.
My wife and I are extremely happy with the service from Steppes and we are greatful that they went the extra mile to help us in times of need.

25 August 2025
Rated 5 out of 5 stars

Safari and beach holiday review

Excellent service from Illona at Steppes Travel ! Our wonderful holiday would not have been possible without Illona’s care , attention to detail and super efficient service .

27 August 2025
Rated 5 out of 5 stars

Excellent ideas and creation

Steppes travel curated and arranged the most incredible 'bucket list' family holiday for us. Every detail was considered, they went the extra mile and there was excellent communication.

2 September 2025
Rated 4 out of 5 stars

The tour was incredible

The tour was incredible - one of the best I've ever been on. The guides were fantastic and passionate about their countries - it was very hard not to fall in love with Kyrg, Kazak and Uzbek. Steppes were good, a few teething problems, but if you're happy to go with the flow, I highly recommend them.

8 September 2025
Rated 5 out of 5 stars

Roxy and team are amazing

Roxy was amazing. She planned a wonderful trip for us. She was patient, creative with solutions, and had perfect recommendations. She thought of everything, down to a dinner at a very cute hotel before our late flight. The guides were great throughout the trip and all her recommendations were spot on. Steppes’s app is very useful. The team was always available and very quick to respond to any question or request. I would definitely recommend Steppes and would use them again. Thank you Roxy and team!

26 August 2025
Rated 5 out of 5 stars

Great trip to Malawi

Great trip to Malawi, which ran smoothly and lived up to expectations. Chris Johnston provided great support in advance, listened to what we wanted and came up with plans to deliver the type of trip we wanted in a slightly off the track destination. Communications was rapid and clear throughout.
This was our second long-haul trip with Steppes and we came back both because of the quality of their service in preparing the trip, but also their local knowledge and the strong local partnerships they establish which means you have a good experience on the ground, with exceptional guiding and good accommodation.

8 August 2025
Rated 5 out of 5 stars

One of the best - Alaska voyage with Paul Goldstein…

The Alaska voyage with Paul Goldstein was one of the best photography expeditions I've been on. We were very lucky with the weather, and the crew and Paul worked hard to find us amazing sightings - bubble net feeding whales, bears and magnificent calving glaciers. The Bluewater Island Odyssey was the perfect small sailing boat to get us into ideal places for wildlife viewing. Brian was an outstanding and very knowledgeable captain and Lena was an amazing cook - all waistbands loosened by the end of our 10days. John and Theo were excellent at getting us sorted in zodiacs and getting us kayaking. I absolutely loved it and would go back again in a heartbeat.

10 August 2025
Rated 5 out of 5 stars

Fantastic

All the arrangements went smooth and Kwandwe was just as you said it would be and the people looking after us were kind and very helpful

19 August 2025
Rated 5 out of 5 stars

South Africa with Steppes Travel is a must!!

From the inception of the planning process until the very end of the actual trip for our group of 10 .. Chris and his team were truly amazing partners! Chris' knowledge of South Africa (CapeTown and Madikwe) and his access to local tour guides really made a big difference in our experience. Great service!

2 July 2025
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're delighted to hear that Chris' knowledge and access to the best guides resulted in an amazing trip for you and your group.

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