Steppes Travel Reviews 

235
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable local guides, professional team members, and exceptionally well-organized itineraries that turn complex journeys into seamless adventures. Travelers consistently state that travel specialists listen carefully to personal requests, going above and beyond to build completely customized, memorable holidays that exceed all expectations. However, some people mentioned occasional logistical hiccups during transit, such as unexpected transportation details or minor language barriers with local service providers. A few reviewers also noted that intense seasonal weather or demanding travel schedules made certain parts of the trip physically challenging at times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising knowledgeable guides and responsive... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized tours, responsive... See more

Holidays

Customers had positive experiences with holidays, expressing deep satisfaction and describing their custom... See more

Location

People report positive experiences with location, noting that the hotels and lodges chosen were centrally... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is very easy to use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick... See more

Company replied

Rated 5 out of 5 stars

just for your information; Thanda tented camp is showing some signs of lack of attention to detail such as scuffed and worn paintwork. it all looks a bit tired. Game drives excellent, Food okay but... See more

Rated 5 out of 5 stars

The advice we got on the plan for pur three week tour of Central Asia before we booked was great. The trip worked really well. Really professional and knowledgeable about the area with good connection... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(235)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Illona organised a fabulous trip for us…

Illona organised a fabulous trip for us to Botswana, Zimbabwe & Zambia. We started with mobile camping, then Vic falls and then a couple of fabulous lodges. We had some amazing sightings and met some lovely people along the way.
We have been using Steppes for over 20 years now and have already booked next years adventure with them.

13 June 2026
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Reply from Steppes Travel

Thank you so much for your wonderful feedback and for travelling with us for over 20 years. It means a great deal to have your continued trust. We're delighted that Illona created such a memorable journey through Botswana, Zimbabwe and Zambia, with incredible wildlife sightings and experiences along the way. We'll be sure to pass on your lovely words to her. It's wonderful to know that your next adventure is already in the diary, and we look forward to helping you create many more special memories.

Rated 5 out of 5 stars

Georgia and Armenia

The professionalism of the guides in our small group tour of Georgia and Armenia was exceptional. They were friendly and very well informed. The food was also outstanding. The hotels we stayed in were centrally located and of a high quality

3 July 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback. We're delighted that you enjoyed your small group tour through Georgia and Armenia and that the knowledge and warmth of your guides made such a positive impression. It's wonderful to hear that the food and accommodation were also highlights of your journey. We really appreciate your kind words and hope to welcome you on another adventure with Steppes Travel soon.

Rated 5 out of 5 stars

Excellent service from start to finish

From start to finish, I felt Steppes really cared about making our experience amazing. The team was incredibly responsive and I loved the fact that I had the same travel consultant throughout so they got to know me and what was important for us. Importantly, everything worked seamlessly. The hotel choices were great and the boat in the Galapagos perfect for us and all those things like national park fees and links to forms we needed to complete to get into the country all signposted. We had Bon voyage and welcome home calls and both felt heartfelt rather than tick box. We even had a packing list. Excellent job all round!

15 June 2026
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Reply from Steppes Travel

Thank you so much for your thoughtful review. We're delighted that your Galapagos adventure was such a memorable experience and that you felt genuinely cared for throughout. Taking the time to understand what matters to each of our clients is at the heart of what we do, so it's lovely to hear that the personal touches and attention to detail made such a difference. We're also pleased that the accommodation and boat were such a good fit for you. We'll be sure to share your kind words with the team and hope to help you create more wonderful travel memories in the future.

Rated 5 out of 5 stars

The Land of Forgotten Giants tour 7 th May

The personal interest taken in phone calls to the office, the thoroughness of the guides for whom nothing is too much trouble, the choice of locations and hotels

7 May 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback. We're delighted that you enjoyed your group tour through Eastern Turkey and appreciated the care and attention from our team and local guides. It's wonderful to hear that the choice of destinations and accommodation added to your experience. We really appreciate your kind words and hope to welcome you on another memorable journey soon.

Rated 5 out of 5 stars

Booking team communicated well with us…

Booking team communicated well with us before the trip and made planning easy. Trip to India was excellent

17 May 2026
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Reply from Steppes Travel

Thank you so much for your kind words. We're delighted that you had such a wonderful time exploring India and that our team made the planning process straightforward and enjoyable. We really appreciate your feedback and hope to have the pleasure of helping you plan another memorable journey soon.

Rated 5 out of 5 stars

Flexible, professional and flexible tour operator with plenty of experience

We went on a group tour but were able to book our own flights so did our own extension. Steppes are flexible, responsive and have a good understanding of their destinations

17 May 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback. We're delighted that you enjoyed your group tour and appreciated the flexibility to extend your travels independently. We always aim to make each journey work around our clients' individual plans, so it's wonderful to hear that you valued our team's knowledge and support. We hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Very professional,trying their best to…Egypt trip

Very professional,trying their best to organise the trip of our dreams.

13 May 2026
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Reply from Steppes Travel

Thank you so much for your kind words. We're delighted that you valued our team's dedication and personal approach to planning your holiday. Creating journeys that reflect our clients' dreams and interests is at the heart of what we do. We really appreciate your feedback and hope to help you plan another memorable adventure in the future.

Rated 5 out of 5 stars

Great organisation

Great organisation, great guides, good hotels

28 April 2026
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Reply from Steppes Travel

Thank you for your lovely feedback. We're delighted that you enjoyed your trip and that the guides, accommodation and organisation all contributed to a memorable experience. We really appreciate your kind words and hope to welcome you on another adventure with Steppes Travel soon.

Rated 5 out of 5 stars

Kate was amazing

Kate was amazing. Our trip was disrupted because of the war and she went over and above my expectations to make my journey great. Hasan, my guide, was also incredible. He is passionate and extremely knowledgeable about his country and he ensured my trip was a memorable and wonderful experience.

1 May 2026
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Reply from Steppes Travel

Thank you for your thoughtful review. We’re so pleased to hear that Kate was able to support you so fully when your trip was disrupted and that she helped turn a challenging situation into such a positive journey.

It’s also wonderful to know that Hasan brought so much passion, knowledge and care to your time in his country. We’re delighted that, despite the circumstances, your trip became such a memorable and rewarding experience.

Rated 5 out of 5 stars

April Stans Trip

Booking and other preparation really helpful. Local guides helpful, especially Mohammed in Uzbekistan, who always went the extra mile in helping all of our group.
Instructions for being picked up from Tashkent airport could have been clearer!
The large and luxurious Spa hotel in Cholpan Ata wasn’t quite ready for the few guests there when we were there. Very few staff, rarely at reception and communication sometimes problematic. (But helpful waiter in French restaurant, despite limited English).
I would have appreciated some free time - I was a bit museumed out by the end! I realised lots of travel time was inevitable, but we would have had a little more time if we hadn’t had such large meals every lunchtime and evening!
Knowledge of William and Mohammed was clearly shared, and their flexibility appreciated.

10 April 2026
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Reply from Steppes Travel

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that the booking and preparation were helpful, and that your local guides added so much to the trip, particularly Mohammed in Uzbekistan, whose care and willingness to go the extra mile clearly made a real difference.

We’ve taken your feedback on board regarding the airport pick-up instructions in Tashkent. We also appreciate your comments about the hotel in Cholpon-Ata and the overall pace of the itinerary. It’s useful to know that more free time and slightly lighter mealtimes would have improved the balance of the trip.

We’re glad that the knowledge and flexibility of William and Mohammed were highlights, and we hope the journey left you with many memorable moments from Central Asia.

Rated 5 out of 5 stars

Everything was great!

Everything was great!
Thank you so much Steppes Travel

28 April 2026
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Reply from Steppes Travel

Thank you for your lovely review. We’re so pleased to hear that everything was great.

It was a pleasure to help with your trip and we hope to welcome you back to Steppes Travel for another journey soon.

Rated 4 out of 5 stars

Tiger Safari of Central India

The safaris were better than expected, seeing all the wildlife including several tigers and leopards up close was an experience, accommodation was very comfortable and wildlife guides/drivers were knowledgeable and very helpful. With the exception of the missed greet and airport/hotel transfer at the start all other transfers went smoothly. We were more than adequately compensated for the missed transfer.

5 April 2026
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Reply from Steppes Travel

Thank you for taking the time to share your feedback. We’re delighted to hear that the safaris exceeded expectations, with such memorable tiger and leopard sightings, comfortable accommodation and knowledgeable wildlife guides and drivers. We’re very sorry again for the missed meet and transfer at the start of your trip, and appreciate your understanding. It’s good to know the rest of the arrangements ran smoothly and that the issue was resolved appropriately. We hope the wildlife encounters stay with you for many years to come.

Rated 5 out of 5 stars

Highly friendly

Highly friendly, attentive, efficient and knowledgeable guide and speaker.

1 May 2026
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Reply from Steppes Travel

Thank you for your review. We’re so pleased to hear that your guide and speaker were friendly, attentive, efficient and knowledgeable. Insightful leadership can make such a difference to a journey, so it’s wonderful to know this was a highlight of your experience.

Rated 5 out of 5 stars

Highly Recommend

Arranging agent listened to our needs & wants, organising our itinerary & suggesting appropriate (amazing) accommodation. Their app works very well, all connections & transfers ran smoothly.

28 April 2026
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Reply from Steppes Travel

Thank you for your review. We’re so pleased to hear that your trip was shaped around your needs and interests, with accommodation that felt just right.

It’s also lovely to know that the app worked well and that your connections and transfers ran smoothly throughout. We hope to help plan another Steppes journey for you in the future.

Rated 5 out of 5 stars

Botanical Artists in Uzbekistan

What made our experience in Uzbekistan great, was:
1) the ability to plan our trip well in advance with Jim. All our requests were met, incl. excellent accommodations
2) our National Guide was also great with a very good English. He was not only knowledgeable but he also cared about his charge - we, 3 ladies between the age of 70-75! -
3) Steppes Travel App is a winner! Telling us the Airport Gates opening even before the Airlines.
For a custom made holiday, exploring the World, I would definitely recommend Steppes Travels. We felt very safe and well looked after!
Thank You sooo very much!!

10 April 2026
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Reply from Steppes Travel

Thank you so much for your wonderful review. We’re delighted to hear that your Uzbekistan holiday felt so well planned, safe and carefully looked after from start to finish.

It’s lovely to know that Jim was able to shape the trip around your requests, with excellent accommodation and the right pace for your group. We’re also so pleased that your national guide brought such knowledge, care and reassurance to the journey.

We’re glad the Steppes Travel app proved useful too. Thank you for recommending us so warmly, and we hope to help plan another custom-made adventure for you in the future.

Rated 5 out of 5 stars

Everything went fine

Everything went fine

28 April 2026
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Reply from Steppes Travel

Thank you for your review. We’re pleased to hear that everything went smoothly with your trip.

We hope to help plan another Steppes journey for you in the future.

Rated 5 out of 5 stars

A well planned tour with an excellent…

A well planned tour with an excellent local guide. Our tour manager was also very knowledgeable

28 April 2026
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Reply from Steppes Travel

Thank you for your review. We’re so pleased to hear that your tour was well planned and thoughtfully led.

Rated 5 out of 5 stars

Outstanding holiday to Morocco with Steppes

I have used Steppes for many holidays. Our most recent trip to Morocco really ticked all our boxes; a perfect combination of culture, food, adventure and downtime, which is especially gratifying given that we booked at the last minute. Charlotte listened to what we wanted to experience and tailored a holiday that met every expectation. Morocco is a beautiful country in so many ways. We'll be back.

3 March 2026
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Reply from Steppes Travel

Thank you for your thoughtful review, and for continuing to travel with Steppes. We’re so pleased to hear that your Morocco holiday struck the right balance of culture, food, adventure and time to unwind.

It’s wonderful to know that Charlotte was able to listen closely to what you wanted and shape a last-minute journey that met every expectation. Morocco is indeed a beautiful country, and we’d be delighted to help you return when the time comes.

Rated 5 out of 5 stars

Wonderful trip to India

Custom built trip for our second visit to India. Fantastic itinerary that met all of our requirements. Stayed in some marvellous hotels. Comfortable transfers and knowledgeable and helpful guides. Saw some superb wildlife.

13 April 2026
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Reply from Steppes Travel

Thank you for your lovely review. We’re so pleased to hear that your second visit to India felt so carefully tailored to you. It’s wonderful to know the itinerary met all your requirements, with excellent hotels, comfortable transfers, knowledgeable guides and such memorable wildlife sightings along the way. We hope to help plan another Steppes journey for you soon.

Rated 5 out of 5 stars

Well organised

Well organised, good recommendations.

31 March 2026
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Reply from Steppes Travel

Thank you for your review. We’re so pleased to hear that your trip was well organised and that our recommendations were helpful. Thoughtful planning is at the heart of what we do, so it’s lovely to know this made a difference to your experience. We hope to welcome you back on another Steppes journey soon.

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