We are regular travelers to GB and this time decided to use the daytime sailing Belast to Birkenhead. On arrival at Belfast check in (9am) we were told to join the vehicle cue in row 3 but not the p... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The boarding experience at Liverpool was poor, long wait to board rendering getting there early feel like a waste of time. On board was ok but expensive. The lounge is increasingly representing poorer... See more
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Everything was very good, comfortable cabin, although the towels could do with replacing/upgrading. Loading and unloading was fine for us but perhaps not so good for the people who arrived earlier tha... See more
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The staff were helpful and the boat was clean and comfortable.The facilities on board were very good. We were under the impression from the literature that we would be able to board from 2 hours befo... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're pleased to hear booking was easy and that our shop and café staff were helpful. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear your crossing was on time and that you found the ship clean and tidy. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that you found our service consistent, clean, and reliable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
A really good travel experience
A really good travel experience. Phone line staff, when I needed to amend the booking, were very helpful and efficient. Staff on board likewise.
3 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear both our telephone team and onboard staff were helpful and efficient. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed our facilities and received great service from our staff. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Stena line ferries
Very well organised embarking and disembarking,we were in the stena plus lounge,very comfortable and excellent staff, very attentive!
11 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed the Stena Plus Lounge and the attentive service from our staff. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Couldn't get a cabin on night sailing…
Couldn't get a cabin on night sailing back so uncomfortable sleep ,our fault but funeral is something one can't book in advance. But at least I was awake with one other guy to watch England beat Mexico. The wife bless her was asleep on a chair behind me.
6 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review.
We're sorry you weren't able to book a cabin for your overnight sailing, especially given the circumstances of your trip and please accept our condolences.
We're glad you were still able to make the most of the crossing, and we hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Easy to change tickets if need to and…
Easy to change tickets if need to and easy transport connections if U are a foot pasange.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're pleased to hear that changing your tickets was easy and that you found the connections convenient. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Boarding ship is well run and staff are…
Boarding ship is well run and staff are friendly and helpful
5 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that you found the boarding process well organised and our staff friendly and helpful. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Take a jacket or fleece on board
Had a 25 min wait in a queue just to enter the port (really slow) even before passport control. The staff and service was great once on board. However the A/C on the ship was set far too low. Most people had jackets, hoodies or fleeces on (the lucky ones). For the rest of us it was arctic conditions, even though it was the height of the summer. At least we remember to take some reading material with us.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a review.
We're sorry to hear about the delays entering the port and that the temperature onboard felt too cold during your crossing.
We're pleased to hear that our staff looked after you well and that you were happy with the service onboard. Your comments regarding the air conditioning have been noted and will be shared with our team.
We appreciate your feedback and hope to welcome you onboard again.
Regards
Dave
Stena Line
Onboard and boarding.
The staff were helpful and the boat was clean and comfortable.The facilities on board were very good.
We were under the impression from the literature that we would be able to board from 2 hours before sailing time, but this was not the case, the wait was very lengthy. As there was a screen to view, the loading time could have been displayed, allowing people to access facilities before boarding.
2 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a review.
We're delighted to hear that you found our staff helpful and the ship clean and comfortable.
We also appreciate your comments regarding the boarding process and communication around embarkation times, and we'll share your suggestion with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Always happy to travel on Stena
Stena is always on time and offer a great variety of travel times.
On this trip, however, the free Wifi was not working and the ship was very full and therefore LOUD. Quite a few of the passengers got quite drunk and disruptive. The staff handled it all in their stride, they remained friendly but firm.
11 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your review.
We're pleased to hear that you value our sailing schedule and punctuality.
We're sorry that the Wi-Fi was unavailable and that the crossing was busier and noisier than expected. We're delighted to hear that our crew handled the situation professionally and remained friendly throughout.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
It was such a smooth process
It was such a smooth process, very easy. The staff and crew were all friendly and easy to deal with.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you found the process easy and our staff and crew friendly. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Sailed on time and arrived on time in…
Sailed on time and arrived on time in both directions
Changed the return journey from the 10th to the 11th for me no problem
Food excellent
All good no complaints Thank you
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear your sailings ran on time, that we could assist with your booking change, and that your wife's dietary requirements were well looked after. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
We like the overnight aspect and find…
We like the overnight aspect and find the cabin beds comfortable and the room is quiet enough for a good sleep. The good aircon also helps.
11 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review. We're delighted to hear that you enjoy our overnight sailings and find the cabins comfortable and quiet. It's great to know that the air conditioning helped ensure a good night's sleep. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Embarkment was smooth despite heavy…
Embarkment was smooth despite heavy traffic. The journey was comfortable. We arrived on time. Clean cabin. All worked well.
I would welcome basic free wi-fi service as it was before.
11 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review.
We're pleased to hear that you enjoyed a smooth crossing, arrived on time, and found your cabin clean and comfortable.
We also appreciate your comments regarding complimentary Wi-Fi and will share your feedback with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Smooth and peaceful.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you had a smooth and peaceful journey. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
easy arrival and quick embarkation…
easy arrival and quickly onto the loading deck.Found our cabin very easily. smooth crossing, great staff. De-embarkation was a bit slow and don't talk to me about the queues for Passport control
12 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review.
We're delighted to hear that boarding was easy, your crossing was smooth, and that our staff made a positive impression.
We're sorry that disembarkation was slower than expected. While passport control is managed by the relevant authorities, we appreciate your comments and are pleased that you otherwise enjoyed your journey.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Belfast to Liverpool is a great route
Belfast to Liverpool is a great route, cuts down a lot of driving and the overnight saves travel time too. Shame there’s no competition to bring the prices down a little.
13 July 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review.
We're delighted to hear that you enjoy the Belfast–Liverpool route and find the overnight crossing a convenient way to reduce travel time and driving.
We also appreciate your comments regarding pricing and will share your feedback with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Easy to book
Easy to book. Only problem we encountered was at Holyhead where there were no staff at the exit.
13 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review.
We're pleased to hear that you found the booking process easy.
We're sorry there were no staff available at the exit in Holyhead and will share your comments with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
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