On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Over night crossing was perfect. Daytime was also ok until deismebarkation. It’s ridiculous to have 2 people on passport control for the whole ferry and then when we got towards the front, because t... See more
Company replied
I love the Stena Plus lounge, and the staff are friendly and helpful, the ship is well equipped, well maintained, clean, smooth and quiet. The only area where Stena could improve is that they appear t... See more
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The boarding experience at Liverpool was poor, long wait to board rendering getting there early feel like a waste of time. On board was ok but expensive. The lounge is increasingly representing poorer... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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We had a great experience!
17 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are delighted to hear that you had a great experience travelling over with us and we look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Courtesy of staff
Courtesy of staff , efficiency and cleanliness of vessels,, plus ease of use and booking procedures
17 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you appreciated our friendly staff, efficient service, clean vessels, and easy booking process. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that you found our service efficient and punctual, our staff friendly, and that you're enjoying the benefits of our loyalty programme. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
SCAM…
I bought a premium ticket as I thought I may have to change it for my return journey which said it was free to change, when I had to change it they charged me an extra £130 saying it was the extra fare price on the day, when I checked this out afterwards online the price if the exact same fare was £230 and my original fare was £220 , so if that was true I should only have been charged £10…….this is a total scam and I will be taking this further…!!
13 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review.
We're sorry to hear of your frustration regarding the fare difference applied when changing your booking.
If you have not already done so, please contact our customer services team via the contact form on our website at stenaline.co.uk/contactform
Regards
Dave
Stena Line
Play area location
Play area should be in a separate smaller lounge a not in the large restaurant area .
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review and feedback. We will share this with our team.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
So good we did it twice!
Twice in one month we have travelled to Belfast with you. Impressed with your security, the kindness of your staff and the fact you made us feel so welcomed. Well done to all.
15 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you've travelled with us twice recently and that our security measures and friendly staff helped make you feel welcome. We appreciate your kind words and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that our staff helped make your journey both pleasant and safe. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Get to lift/stairs early if you have a dog level 2 with our dog
Being sent to level 2 with our dog. From lounge had to endure being pushed about on stairs as doors not opened till all cars had left ship at belfast. From being 4th car into cairnryan port to last getting off. Better if dog area told to go to car same as cabins, then safer for our dog on stairs
13 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that the disembarkation process with your dog was frustrating.
We appreciate your suggestion regarding access to the vehicle deck for customers travelling with pets and will share this with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Clean and tidy
Clean and tidy, very attentive and kind staff in all areas. Just a very long wait to get off the boat through passport areas!
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a review. We're delighted to hear that you found the ship clean and tidy and that our staff were attentive and friendly throughout your journey.
We're sorry to hear about the delay getting through passport control.
We hope to welcome you onboard again in the future.
Regards
Dave
Stena Line
We went Stena +
We went Stena +. Which on the face of it was very good. But on the return journey it was so noisy as some genius had designed the boat so the daily/children’s centre was directly above Stena + lounge.
Not clever.
That said the boat was full and I am very grateful we were in the + lounge.
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that you enjoyed the Stena Plus lounge and found it a welcome retreat on a busy sailing.
We're sorry to hear that noise from the area above impacted your return journey.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
I hope you're not hungry at the Port!!
The food at the Port Shop at the Fishguard Ferry Port leaves a lot to be desired. To eat their microwaved (yes, microwaved) bacon roll, your best off carefully taking it out of the box, throw it in the bin and eat the box- it's that bad. Either don't sell bacon rolls or, if you are going to, make them edible and maybe push the boat out (forgive the pun) and make them taste nice.
And before you try to put a spin on my message and say that everyone else loves them and I'm the odd one out- there were other people around me and we all agreed they were pretty shocking!!
16 July 2026
Unprompted review
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that your experience with the food offering at Fishguard Port did not meet expectations.
We appreciate you taking the time to share your comments, and we're disappointed that the quality of the bacon roll left such a poor impression. Your feedback will be shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Facilities are much more modern
Facilities are much more modern, seating and cabins very comfortable. Took a star off as food in the restaurant seems overpriced.
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review. We're delighted to hear that you found our facilities modern and enjoyed the comfortable seating and cabins.
We also appreciate your feedback regarding restaurant prices and will share your comments with our team.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that boarding was straightforward and that our staff were helpful throughout your journey. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Easy and comfortable trip.
Very easy to book. Very easy and efficient boarding and disembarkation. Plenty of comfortable seats.
13 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that booking, boarding, and disembarkation were all easy and efficient, and that you found plenty of comfortable seating onboard. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Everything was mostly very good
Everything was very good, comfortable cabin, although the towels could do with replacing/upgrading. Loading and unloading was fine for us but perhaps not so good for the people who arrived earlier than us. We welcomed the separation of EU and UK passport holders.
14 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review. We're pleased to hear you found the cabin comfortable and that your journey went smoothly overall.
We appreciate your feedback regarding the towels and will share your comments with our team.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
The Stena Line ferries are always tidy
The Stena Line ferries are always tidy, comfortable and in time. The staff is helpful and at your disposal and communications are clear and effective
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you found our ferries comfortable and punctual, and that our staff and communications met your expectations. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
The staff are excellent
The staff are excellent, very helpful and accommodating to my every need!
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that our staff were helpful and accommodating throughout your journey. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Nice relaxing way to cross the Irish…
Nice relaxing way to cross the Irish Sea. Hard to beat.
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that you enjoyed a relaxing crossing of the Irish Sea. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Very pleasant trip
Very pleasant trip
Just a bit cold on the way home…. Very efficient air con!
16 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear you had a pleasant trip overall.
We're sorry it was a little cold on your return journey and appreciate your feedback.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Mini cruise for a tenner.
The booking process was easy. Everything was well organised and all staff I spoke to were very helpful. Restaurant service was a bit slow and the food wasn't very good. We were the first in the queue and the Full English breakfasts were cold. The weather was great and the crossing smooth which topped the trip off.
13 July 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're pleased to hear that you found the booking process easy, our staff helpful, and that you enjoyed a smooth crossing.
We're sorry that the restaurant service and breakfast did not meet your expectations. Your feedback has been shared with our onboard team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
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