What fantastic service I received from the staff at Stebbings. Friendly, smily and so honest and upfront with their sales and numbers. Both Tom and Tom were especially helpful, no pressure from them w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customers complete satisfaction.
Contact info
United Kingdom
- www.stebbings.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t recommend enough
Can’t recommend enough. Charlie who dealt with us was friendly and efficient. It really was a great experience. Effortless I would definitely use them again.
Excellent friendly service all round
Excellent friendly service all round. Very happy with our new car.
Tom was so helpful and there was no…
Tom was so helpful and there was no pressure sales what a treat thank you
Customer service
I have purchased vehicles from Stebbings on several occasions previously, Tom Boyns was brilliant from start to finish making the whole experience very easy and welcoming.
Very professional company, and do you know you can also get your MOT and service done at Stebbings.
Overall very happy with the service…
Overall very happy with the service received by the staff at Stebbings especially Tom Boyns who was very helpful and professional throughout the whole experience.
Highly recommend to anyone looking to purchase a new car!
Citroen Belingo purchase is March 2026
Bought a Citroen Belingo in March this year & traded in our Car. Many thanks to Tom Boyns who dealt with our purchase. Tom made the whole process easy for us , no hard sell with the extra products available, we bought the extra warranty which was good value & happy to have. I had a few requests with the purchase of the Berlingo & Tom made sure everything was done according to our needs. My wife & were very happy with our purchase particularly as we felt that every detail was accounted for. Tom was very friendly & helped us feel as ease through the whole purchase. I thoroughly recommend Stebbings to anyone thinking of purchasing a vehicle.
Really nice and easy process and Tom…
Really nice and easy process and Tom was amazing and so helpful throughout
Excellent
We bought a car from them on 19th of December last year (did wait three months to make sure nothing will surprise us).
Tom and his colleague (apologies but don't remember his name) were extremely friendly and helpful and service provided was outstanding. They took our old car in as a part exchange which is always the best option for us, we did do ceramic coating following their advice.
Car was given clean and in perfect condition.
Will visit them again in next few years to exchange our other car.
Thanks a lot guys 👍
Had a great experience at Stebbings…
Had a great experience at Stebbings purchasing our new car. Tom B was great and made the whole process seamless. Would recommend and use stebbings again. Cheers
very happy
very happy with the service from Jake D and also Tom B. great buying process hassle free and would recommend to anyone looking for there next vehicle.
We dealt with Tom
We dealt with Tom, who was very helpful and professional. Ensured the experience was enjoyable & efficient. Would highly recommend.
We went looking at a couple of options…
We went looking at a couple of options for cars and discussed with Tomas Boyns. He provided us with Great knowledge and insight into the different options and how they would fit with our daily lives, Provided a test drive on the day and We now have our new car. This is my third time buying a car from Stebbings and they have always been very Professional and Helpful.
Tom Boyns was extremely helpful…
Tom Boyns was extremely helpful friendly and informative would highly recommend.
Tom was extremely helpful from the…
Tom was extremely helpful from the start when purchasing my van. I took it for a test drive on the day, did not feel under any pressure to purchase. I went back 2 days later and paid a deposit. Swift , professional and straightforward purchase. I’m delighted with my van !Thank you Tom!
Scummy Traders
Don't give them a penny to hold a car, despite what their website says you'll never see it back.
I asked point blank to the salesman if I could use my card to pay online, he said that they would send a link to do so. Intentionally failed to mention that it wouldn't accept credit cards.
As soon as I found out, I told them to cancel the deal, and found another vehicle elsewhere.
3 days later, they came back to say that they would now accept cards, I told them that we weren't interested anymore, and they said they'd pass it on to finance to arrange.
It wasn't till a whole week after that they decided to tell me that they'd not be refunding. At that point it was far too late.
No doubt that they don't take credit cards because they're scummy traders that would be plagued by chargebacks.
Big thank you to Charlie
Big thank you to Charlie, from seeing the car to leaving with the keys he was kind, helpful, and professional.
Thanks again! 🙂
Friendly and helpful staff
Having used Stebbings many years ago to buy a car, it was an easy choice to return. All the staff were friendly and helpful, firstly Tom who was happy after we had test driven a BMW, to go through details including given us figures to think about. Then on returning a few days later Charlie went through the final paperwork with my wife, Charlie was then on hand to complete the changeover. Quite happy to recommend them all.
Great experience with Stebbings
Great experience with Stebbings. Over the last 13 years we have had 5 cars from them. Got my latest one tonight. I dealt with Tom who was brilliant throughout, very knowledgeable and explained every part of the process. The car was immaculate on pick up this evening,I couldn't be more happier. Thank you Tom for all your help and professionalism
5 star
5 star. Tom made the whole process very straightforward and stress free. I’m very happy with my new car.
Charlie was my point of contact and I…
Charlie was my point of contact and I found him friendly, knowledgeable and efficient
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








