www.statuscarcare.com Reviews 

1,673
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive pricing and excellent product selection, often finding better deals than elsewhere. Many people highlight the fast and efficient delivery service, with items arriving quickly and often well-packaged. The overall service is frequently described as great, with customers appreciating the smooth ordering process and reliable experience. However, some customers also noted occasional issues with order fulfillment and delivery, including delays or items not arriving. A few other people also felt that some packages arrived damaged or with poor internal packing, leading to concerns about product condition.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Product

People report positive experiences with product quality and selection, often highlighting great products at... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering online,... See more

Service

Customers consistently note positive experiences with service, often describing it as first-class, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Status care care products and service are 1st class and faultless in their focus on custumer satisfaction. and up until now it has been so.. "It was only when the useless reckless courier EVRI... See more

Rated 5 out of 5 stars

I recently purchased a product from the Autoglym range from Status Car Care. As expected, the product is of excellent quality. I have purchased from Status before and their standard of customer servi... See more

Rated 5 out of 5 stars

I have three cars in our household and I have ordered from this company many times now, buying everything from Autoglym car shampoo, anti freeze and wax to Ad Blue and they have always delivered exact... See more

Rated 5 out of 5 stars

Easy to use website. I have used Autoglym products for a number of years, and their car shampoo with conditioner is excellent and makes washing the car so easy, with brilliant results and shine. St... See more


Company details

  1. Car Accessories Store

Written by the company

Status Car Care is a trusted supplier of high‑quality automotive and workshop essentials, serving both everyday drivers and professional tradespeople. Our range goes far beyond cleaning products, offering everything from AdBlue and premium engine oils to van‑lining carpet, rubber flooring, and a curated selection of vehicle care solutions. We focus on delivering reliable products, competitive pricing, and a smooth customer experience from order to delivery. Whether you're maintaining a personal vehicle, managing a fleet, or outfitting a work van, we provide durable, industry‑standard products designed to perform. Customers choose Status Car Care for our commitment to quality, fast dispatch, and honest service. We take pride in being a dependable partner for motorists, detailers, and trades professionals who expect consistency and value.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,673)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do NOT USE ALSO trade DECKING PAINT…

Do NOT USE ALSO TRADE AS DECKING PAINT WILL NIT RECEIVE GOODS AND WILL NOT ANSWER CALLS OR EMAILS SCAM

20 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thanks for your review. We can see that your order was delivered on March 24th. We have tried to call you and left a message. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@deckingpaint.co.uk, we’re here to help.

Rated 2 out of 5 stars

No Regard for the Customer Experience

Disappointed to see cloths that will be used on paintwork thrown into a cardboard box and not in packaging to protect them from contamination. Also supposed to receive a free gift as advertised when ordering. Looks like my free gift was the cardboard box. Won’t use again as that’s no way to win custom.

22 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

We're sorry to hear about your experience. Your feedback about the packaging is valuable, and we'll review our processes to ensure our products arrive in the best condition possible. Regarding the free gift, it should have been included — please reach out to our customer service team at 01617377977 or info@statusgroup.co.uk so we can make this right.

Rated 1 out of 5 stars

Appalling slow service’. Won’t use again.

Appalling slow service’ it took 3 days from my order for it to be “Ready for despatch” . In this day and age where Amazon can deliver the next day it is unacceptable for delivery to take 6 days. I will never use SCC again.

18 March 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com


Thanks for your review. We can see that your order was delivered on March 24th. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@statuscarcare.co.uk, we’re here to help.

Rated 3 out of 5 stars

i ordered 2 5litre cans of ducks back…

i ordered 2 5litre cans of ducks back rich cedar fence paint they both arrived but when i opened the box both tins were taped up around the lid and both had leaked paint they were both in plastic bags aswell so dont think i will be orddering again

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Best Service

I have received such really, really amazing service. I emailed the customer service and received a reply on the same day with genuine care and help to get my item to me on time. This is so rare to be able to deal with a decent company that I happy to speak directly with their customers and not have a chat bot etc. Well Done Status Car Care - please do not change anything. I will come back again and again. THANK YOU for giving amazing service.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received; exceptional prices with exceptional communications and super speedy delivery with in 24 hours of ordering, Item was extremely well packaged and delivered safely. Couldn't have asked for a better service thank you

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Status

Excellent service from Status. Ordered some Autoglym products at midday on the 30th Dec and they were delivered across Country less than 24 hours later by our local Evri couriers, undercutting Amazon Prime next day service by nearly £10 on a £75 order. Will most definitely be using these guys again and big shout out to Evri who tend to get a lot of stick but are also great hereabouts in Norfolk.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! You will not get your delivery or a REFUND..... AVOID AT ALL COSTS. You will be told that your refund is "in a queue for processing" & that's the last you will see of your money. My case is now in the hands of the credit card company.....0 stars.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Autoglym products at V good prices.
Order arrived quickly and well packaged.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Free Gift Con

Company offers a Free Gift Code on signing up for their Newsletter. A day later and no Code rec’d. Order placed, then the Gift Code miraculously turns up!

Challenged company by email and online message saying that since order was still marked as ‘unfulfilled’ could they include the Free Gift [a Microfibre Cloth]. Receiving no response, decided to ‘phone as well. Told Order Status had since changed to ‘Fulfilled’ and nothing could be done! 10 minutes afterwards, rec’d replies to messages saying the same.

Company point blank refused to send out the Free Gift retrospectively. Left with impression they never had any genuine intent in sending out any free gift in first place. The Code stipulates it is for one-time use on First Order.

Be aware. Feeling misled and duped.

16 October 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for sharing your feedback. We apologize for the confusion regarding the Free Gift Code. Please note that the code is designed to be applied at checkout for your first order, which is why we are unable to apply it retroactively to your current order.
However, we encourage you to use the code on your next purchase with us. We appreciate your understanding and value your feedback, as it helps us improve our service.
If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Returned items not refunded

I bought 4 cans of Cuprinol sprayable fence coating through Amazon but realised using it could cause problems with my neighbours so returned it almost immediately using ParcelForce. The goods were confirmed on ParcelForce tracking as having been returned on September 10th. I am still waiting for a refund and all I get from Status Car Care are automated messages telling me somebody will look into it. Appalling customer service, surprising in view of the 5 star reviews but I can only report my own experience. Not at all good enough!

10 September 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

HI Michael, I am sorry to hear you are having issues with your return purchased on Amazon. Please contact us directly at 0161 737 7977 or info@statusgroup.co.uk so we can assist you further.

Rated 1 out of 5 stars

I ordered engine oil

I ordered engine oil, after 2 weeks of sending e-mails, no one answered, I decided to call, after which they told me that the shipment was damaged and they would send me another one in another week. Poor communication..

10 September 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with your order. Unfortunately, your parcel was damaged in transit, which caused the delay. I understand you opted for a refund, and we are processing that for you as quickly as possible. We recognize the importance of timely communication and are working to improve our response times. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please feel free to reach out.

Rated 1 out of 5 stars

Unacceptable service

I ordered a 5ltr tin of Cuprinol paint for £14.98 from them via Amazon on 04/09/24. Also paid additional £20.83 postage to guarantee delivery by 06/09/24. The item was needed on that day to do repairs before a property survey, as it wasn't delivered, it isn't needed now, and I cancelled, asking for a full refund including the additional postage. I got a message telling me they couldn't cancel, and to either refuse the item or return it using my choice of courier! No mention of refunding the £20.83 - it's not on to take money and not deliver as agreed. The seller should have recalled the item and refunded immediately. I'm still waiting 09/09/24.

6 September 2024
Unprompted review
Rated 2 out of 5 stars

Have ordered 2 x 5 L of 5w-30

Have ordered 2 5 L of 5w-30 , received one 5L canister and 5x1L (with production date 2018 , if based on shelf life which is 5 years , they have sent me expired oil , went straight in to the bin as I couldn't use it as it will harm the engine. They just trying to get rid of old stocks , never again I will order from here , in our hard times when you need to save every penny now I'm 21 pound out of my pocket and another 25 pound to order a correct one. If you wish to order right product , better to order it elsewhere .

15 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look