Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and ma... See more
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Startline is a leading provider of specialist finance solutions to the UK motor finance market, working with prominent franchised and independent dealers and specialist intermediaries.
We challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet the rapidly changing needs of used car buyers and retailers during the 2020s.
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Typically replies within 24 hours
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Reply from Startline Motor Finance
The entire process was seamlessly executed. I got my desired car within a week

Reply from Startline Motor Finance

Reply from Startline Motor Finance
It was great to have my application approved as in the current economic uncertainty things can be tough so well done starline this will be my 2nd purchase via them

Reply from Startline Motor Finance
Definitely good sales expertise, and customer service skills, would recommend without a doubt, staff amazing and Stoneacre Cupra Seat Garage Peterborough, makes all the differemce

Reply from Startline Motor Finance

Reply from Startline Motor Finance
I have good credit, but for some reason when purchasing a car from the show room dealership i was declined. This made things very stressful for me and I didn’t want to give up the car I had my heart set on. When startline approved me and made things so straight forward I signed all documents within two hours and went straight to collect my car! They were amazing! The finance was very reasonable. They made my day!! I would recommend again and again. Thank you Startline!

Reply from Startline Motor Finance
The dealership sorted everything and I did not have any direct contact with Starline, which is fine, and make the process easy.

Reply from Startline Motor Finance
Very easy and straightforward from applying to collecting the car.

Reply from Startline Motor Finance
There’s no hassle caring staff who take your dreams to their heart and make you happy with the service they provide you with

Reply from Startline Motor Finance
Great customer service, friendly spoke clear and explained everything that needed to be explained.

Reply from Startline Motor Finance

Reply from Startline Motor Finance
Excellent customer service, always available to talk to.
Advice is always on point and very friendly.
Thank you for supporting me with a car loan and then the settlement.

Reply from Startline Motor Finance

Reply from Startline Motor Finance

Reply from Startline Motor Finance
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