Starck Uberoi Solicitors Reviews 

443
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for their exceptional professionalism, noting that staff members are extremely knowledgeable, helpful, and efficient during transactions. Consumers also highlight the prompt response times and clear communication, which make navigating complex legal processes smooth and reassuring. However, some people mentioned experiencing frustrating communication issues, noting that emails frequently went unanswered for days and reaching staff by phone was difficult. A few reviewers were also deeply dissatisfied with a perceived lack of proactivity, poor service quality, and overall incompetence when handling their matters.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service, highlighting efficient and professional legal support for... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast replies to emails and... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent and prompt communication... See more

Customer communications

Reviewers express ambiguous feedback about contact. While some consumers highlighted that it was very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omg I must of giving your conveyance team the biggest challenge! A deceased estate, probably a long time over being settled! The executor living half way round the world! A gifted of the equity & the... See more

Rated 5 out of 5 stars

Starck Uberoi was very clear from the start on costs and next steps, which was very important to us as First-Time House Buyers. We have been navigated through the 4-month process with clear transparen... See more

Rated 5 out of 5 stars

After getting nowhere trying to find a solicitor to deal with our house transfer, Starck Uberoi was the first to get back promptly and have had everything sorted very efficiently. Punika was always q... See more

Rated 5 out of 5 stars

This is our second time using Starck Uberoi, once commercially for work, and most recently for personal residential purchase. We were very happy with the service provided, but most importantly the r... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Criminal Justice Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Notary Public

Written by the company

Ealing Solicitors & Advocates specialising in Conveyancing, Civil Litigation, Criminal Defence, Intellectual Property, Immigration, Wills & Probate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(443)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Regina was brilliant and made a potentially stressful situation almost easy. Felt very safe in her hands, couldn't recommend her more.

8 August 2024
Rated 4 out of 5 stars

Excellent customer service offered but…

Excellent customer service offered but would request that your onboarding system be more specific to the type of application offered. For instance, I couldn’t complete the identification process because the wrong information was sent over to me. This was however resolved after a few telephone conversations with the assigned solicitor.

22 October 2024
Rated 5 out of 5 stars

It's all about the commitment and…

It's all about the commitment and feelings, since the beginning of our first house purchase "Stark Uberoi " made us feel we are on safe hands already but i need to mention about "Mehek Arora" who take care of us like a family and without any hesitation her professionalism and precise work made us happy on every stage of process. So truly thanks to her and the team.

29 July 2024
Rated 5 out of 5 stars

Regina excellent as always

Regina Bannigan was, as always, very efficient, quick to communicate, and knowledgeable and helpful. She is my first port of call for any conveyancing work. The team at Starck Uberoi, including Punika, were fantastic.

15 March 2024
Rated 5 out of 5 stars

Thank you Regina

Thank you Regina
Professional, supportive and patient throughout the property sales process
Didn’t mind me asking questions and reassuring when it was most needed

23 August 2024
Rated 1 out of 5 stars

Leasehold enfranchisement

Leasehold enfranchisement
I instructed the firm to carry out a leasehold enfranchisement and after 15 months of exceptionally slow service (not responding to emails, not returning phone calls) and having to point out errors in the formal notices they did draft, I took the work elsewhere.
Even going through their formal complaint process they were slow and uncommunicative.
One time I did get hold of the paralegal dealing with my case I was told that my matter was not a priority, but he would get back to me later that week - and then nothing for 3 + weeks.
I am sympathetic that things can get in the way, some tasks take longer than anticipated, but the total 'radio silence' in response to my emails did not make me feel like I was a valued client in any way

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Both Regina and Punika were great

Both Regina and Punika were great. I used them on my previous property sale and didn’t hesitate to go back to them with my purchase this time. The work was carried out swiftly and efficiently throughout. I’ve already recommended them to others and will happily do so again.

11 October 2024
Rated 5 out of 5 stars

Punika was our solicitor who sold our…

Punika was our solicitor who sold our home. She was a very understanding and supportive-natured person. I have Learning Difficulties and this was supported at their office on the two visits I had. They printed information out so that I could address matters there and then. Punika spent time with us both and got to know our story and us a people. They showed real customer service in what they do and I would not hesitate to recommend them again.

2 October 2024
Rated 5 out of 5 stars

Reliable and professional service

I used Starck Uberoi for a flat purchase.

Harnit my solicitor was professional and meticulous throughout the conveyancing process.

I would definitely use their services again in the future.

30 September 2024

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