Starbox Collectables Reviews 

64
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast shipping service, noting that orders arrive promptly, safely, and in pristine condition across various locations. Consumers also deeply appreciate the careful and secure double-boxed packaging, which ensures that delicate collectible products are thoroughly protected during transit. However, some people mentioned that arrival times were occasionally uncertain or longer than expected, while a few noted minor packaging flaws. Despite these occasional delivery and packaging issues, buyers consistently remain overwhelmingly happy with the overall quality of the rare items and the very helpful communication received.

What people talk about most

Product

Clients share positive opinions on product and purchasing experiences. Reviewers frequently highlight the... See more

Delivery service

Consumers find delivery service to be efficient and reliable. People consistently report rapid shipping times... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in superb... See more

Service

Reviewers mention positive feedback about service, highlighting very quick and efficient experiences.... See more

Order

People report positive experiences with order, highlighting fair pricing and great quality. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the sam... See more

Company replied

Rated 5 out of 5 stars

I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it wo... See more

Rated 5 out of 5 stars

Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection... See more

Company replied

Rated 5 out of 5 stars

As a Mint on Card collector, I’m incredibly impressed with the care taken in shipping these MOTU figures. They were double-boxed with plenty of protective wrapping, ensuring the original packaging arr... See more


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

UK based independent pop culture retailer offering the latest action figures, collectables, replicas and more from some of the biggest franchises around. Featuring top brands like Super7, McFarlane Toys, Mattel and Hasbro, you’re sure to find your next collectable with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(64)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality product

We had a pre order, which did take a bit longer than expected but very happy with product once arrived. Great quality would order again

1 December 2025
Rated 5 out of 5 stars

Flawless experience

I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it would arrive before Christmas. It was dispatched the next day on the 9th and arrived on the 11th. Really impressed with how quickly I received the item considering we’re well into the holiday season. Would happily buy from Starbox Collectables again. Thanks so much!

9 December 2025
Rated 5 out of 5 stars

Custom earned!

First time I had heard of and used Starbox and really impressed. Great prices, availability and a lot of care taken with postage. Will absolutely be using again!

21 November 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thank you for the lovely review, Adam. We look forward to seeing you again soon! Kind regards, Chris.

Rated 5 out of 5 stars

Great company to deal with

I have placed a few orders with Starbox Collectables now because of their fair pricing and customer service. The parcel status and notifications are always provided and the items well packaged. I am happy to give them my business for McFarlane and MOTU items!

28 October 2025
Starbox Collectables logo

Reply from Starbox Collectables

Hi Steven. Thank you for the lovely review and for continuing to shop with us. Lots of exciting things happening in 2026, so stay tuned! Kind regards, Chris.

Rated 5 out of 5 stars

Ordered a couple of times from…

Ordered a couple of times from starbox,always been happy with my orders and the service provided,figures packaged very well,really happy with my latest purchase of the McFarlane rainbow and pink suit batman as no one else has had them,so thankyou very much,

28 October 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thanks for the lovely review, Christopher. I'm glad you're happy with your items and thank you for your repeat orders. Chris, Starbox Collectables.

Rated 5 out of 5 stars

Amazing!!

Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection 😁😁 thank you

19 October 2025
Starbox Collectables logo

Reply from Starbox Collectables

I'm soo pleased you love your items, Nicola! Thank you for shopping with us. Chris, Starbox Collectables.

Rated 5 out of 5 stars

Many thanks

Many thanks. I didn't receive the order number until I made direct contact but was kept informed once that was achieved. It's always appreciated to receive personal emails to pass on any relevant information particularly with a pre-order where the delivery date is uncertain.

27 August 2025
Rated 5 out of 5 stars

Great Customer Service

Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the same day and it was sent out that days and received the next day. Items were excellently packed and delivery was super quick. Great communication and overall great customer service. Will definitely buy from again. 10 out of 10.

14 August 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thank you for such a lovely review, Darren, and thanks for being so understanding. Glad you're happy with your items. Kind regards, Chris.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look