Great company. I needed new screws for my drone, which is not sold on their website. But after an email with one of their staff, I got the screws added to my next order, free of charge! Otherwise, s... See more
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See what reviewers are saying
I bought the staaker drone last year and ended up having issues, but the customer service was so great I had to leave a 5 star review. they had a rough patch when they were changing staff since they w... See more
A very good choice if you’re looking for a drone filming outdoor sports. Excellent for ski-filming. Easy handling. Solid drone that copes with low temperatures and wind. Still some issues with perfect... See more
The first few times I used the drone it worked great, then I had a malfunction where it was supposed to return to the take-off area but when I got back it was no where to be found. They made good on... See more
Company details
Information provided by various external sources
Staaker - an autonomous drone that follows and capture your adventures
Contact info
Martin Linges Vei 25, 1364, Fornebu, Norway
- support@staaker.com
- www.staaker.com
4.3
Excellent
81 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Drone to customer care 5 stars nothing…
Drone to customer care 5 stars nothing more to be desired
22 August 2018
Unprompted review
The real deal right here!!
The real deal right here!!! You want those action shots, well so do I! Staaker, end of story!! Fast response to inquiries and fast shipping half way around the world!!! Don't hesitate and buy now!!!
15 August 2018
Unprompted review
Good team
Good product, good staff who is reacted when problem happen
Thanks for all
14 August 2018
Unprompted review
Exellent service
6 August 2018
Unprompted review
It has been 2 weeks since I payed for…
It has been 2 weeks since I payed for my Drone and it still has not shipped.
29 July 2018
Unprompted review
Reply from Staaker
Hey, Gunnar! We're very sorry for the delays. While it's no excuse, and our communication should have been clearer, our shipping facility has sadly had to deal with both sick leave and vacations. Your kit should be well on the way now, so hopefully you can soon enjoy your Staaker. Thank you for the review.
Quick response and a very good product!
Quick response and very good product!
22 July 2018
Unprompted review
Great product with customer service to back it
Great product (not quite perfect) but has excellent customer service for back up when needed. I would highly recommend this company/product to anyone who already has a gopro and wants to star in their own sports action sequences without having a cameraman - you can trust the Staaker team.
25 June 2018
Unprompted review
thnks
the drone is great .. the delivery was fast but a little expensive .. thanks
19 June 2018
Unprompted review
Customer service has been on point…
Customer service has been on point lately. Drone is very easy and fun to use.
2 June 2018
Unprompted review
Great product, slow customer services
Great product. Customer services took a long time to reply but luckily product arrived in the end anyway.
1 June 2018
Unprompted review
The product is solid
The product is solid. They’ve replaced a dead battery for no charge. It took some time tho
31 May 2018
Unprompted review
The best followdrone for ski-filming
A very good choice if you’re looking for a drone filming outdoor sports. Excellent for ski-filming. Easy handling. Solid drone that copes with low temperatures and wind. Still some issues with perfect framing and some unstability when following fast downhill sequences.
31 May 2018
Unprompted review
very happy with the drone
very happy with the drone, for paragliding problems to follow the pilot during maneuvers. Not able to sink as fast as the glider, but very happy with the behavior of the drone and easy to use.
31 May 2018
Unprompted review
Great product and outstanding service…
Great product and outstanding service from the Staaker team. Great communication with customers and always give professional personal service. A true example of how a successful business should be run.
The product itself is league's ahead of anything else on the market.
Very happy
24 May 2018
Unprompted review
Reply from Staaker
Thank you James! We're really happy to hear that our service team is doing a great job with our customers.
A good product in all aspects!
Good product function, well built and good quality easy to repair that you can do yourself, great support and service.
24 May 2018
Unprompted review
Reply from Staaker
We´re glad to hear that your´re happy with the Staaker drone, our support and service :-) Thank you!
Staaker makes a unique drone that the…
Staaker makes a unique drone that the market doesn't offer, and they have excellent customer service.
24 May 2018
Unprompted review
Reply from Staaker
Thanks for the great feedback, Cassy!
Works well and looks extremely good
Works well and looks extremely good. All the flying modes I’ve tried so far do what they should.
What didn’t it get 5 Stars? You can’t turn the WiFi on and off on the GoPro when it’s attached properly.
Also very dependent on flying in open areas since it can’t sense obstacles.
24 May 2018
Unprompted review
Reply from Staaker
Glad to hear that the drone works the way its supposed to, Dennis! I´ll bring the feedback to our developers :-)
Had big problems with my staaker, and customer service is REALLY bad
Had big problems with my staaker, crashed on several occasions, while snowmobiling. The drown always lost contact with the sender.
Contacted Staaker. It took them 1 month to respond...
Unacceptable!
On another occasion bought 2 extra batteries and some extra wings. That too took at least 6 weeks before I got them, without an apology.
Do not waste your money!
24 May 2018
Unprompted review
Reply from Staaker
Hi Daniel,
I'm so sorry for your negative experience with the Staaker and our customer service. We're always learning and developing both personally and professionally to improve our customer performance. I've reached out to our support team, and they're waiting for an answer from you. If you could send an e-mal to celina@staaker.com I´ll personally follow up the case and find the best solution for you.
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