Squizzas Reviews 

If I could leave no stars I would, they're scammers! Ordered a present for my son a few weeks before his birthday, order showing as In stock. Item didn't arrive for his birthday so I emailed & was advised that the stock was stuck at port & they couldn't give me any further details. After nearly 3 months I asked to cancel the order. Surprisingly they actioned this really quickly but after weeks of waiting for a refund I emailed to be told that there was a fault with their payment portal and that I'd need to phone my bank for a charge back. Despicable that they're happy to disappoint children. Avoid like the plague!

I ordered a Christmas present for my father from Squizzas. I ordered on the 27th of November and was informed delivery would be within 14 days. After approx 30 emails, 5 months later I received an email telling me that my order was cancelled and I would be refunded my money within 14 days. After 3 weeks I contacted again and was told I would have to ring my bank to cancel and it was the only way they could refund me! I could not warn anyone off this crowd enough! I'm still waiting on my refund and the communication from them is awful.

Alan

Item order. Out of stock and months before it’s back in stock.
No refund despite taking money for an item they don’t have. Shocking and avoid

Ordered a product in Nov as Christmas gift. By April it still hadn't arrived. Requested a refund and 4 weeks later no refund either. Appalling. Will never order from here again, extremely disappointing.

They keep your money and provide no product. Said it would come in 7 days. Nothing after 35. Then an eventual refund. You can usually get their products from a reliable distributor, so look elsewhere.

Scam
They allow you to purchase items they do not actually have.
Ordered 08/02, queried order 03/03 they blamed brexit delays as they import the goods and Xmas backlog.

I then queried my missing order again on 14/04 and they continued to blame brexit cargo delays and christmas! They shouldn’t have been selling items they did not have in stock. I requested a refund on 14/04 and they confirmed it would happen in the next 14 working days.

It’s been 17 working days. No refund..

Unprofessional

I have received the best aftercare service, Bob is absolutely brilliant and will fight your corner with any of his suppliers, cannot thank him enough for what he has done for us, new hot tub on the way. thank you Bob you are amazing x

Bought x wing game best price I could find even with postage.
Emailed them regarding delivery and customer service was very helpful.
Looking forward to doing business with them.

Excellent service really pleased with item

Poor communications and products not arrived despite saying they have been posted

Ordered a present in January was then told a month later they were waiting for stock, contacted them February was told it’s in transit would take up to 14 days to arrive, never arrived so contacted again to say must have been lost in transit and would refund me in 14 days, still waiting in that refund!!!! Do not use, wish they would of been honest in the first place and not let me order when they had no stock!! Will ever use again

Do not buy from this company. I bought a product and returned it last October and I still have not received a refund, 6 months later. They keep fobbing me off every time I email with the same excuses, then a different customer services assistant takes over and fobs me off the same excuses.
Why don't they just refund my money. I paid for the product in good faith and I asked them if I could return it and they said yes.
Apparently it is the accountant's fault, then there's a backlog, then its in the pile waiting. Then it is the accountants fault again...and so on.
I wish I'd read these reviews before I bought from this company.

Not only did this company not deliver items that we were waiting for months, they actually misled us every time we enquired about the status of the order. As a result the only toy my boys wanted for their birthday is now discontinued and we cannot get it ANYWHERE. We could have got it if this company were honest and said they couldn’t stock it a few months ago, instead they kept saying it was stuck at port and they didn’t know when it would be delivered and were we happy to wait? We always said we were happy to wait providing it was actually coming. Then with no explanation or apology they cancelled the order. You can’t get through to anyone on the phone, they will ring you if there’s a problem with payment but they won’t respond to me so I can enquire what happened about the order or why we were repeatedly told it was coming. It’s companies like this showing no care, customer service or integrity that make it harder for other small businesses to thrive because consumers can’t trust they will deliver. I certainly would think twice before buying from smaller companies now. After the year we’ve had and I’m sure others have had similar problems, it’s such a shame. Sorry boys Mummy failed to get you the one gift you really wanted, we had even made the station for the car to go into as we couldn’t afford to buy both. Gutted is an understatement.

Awful company, do not order from them! I placed an order in Feb which stated it would take 5 days to arrive. A month later I was told it was currently in a cargo ship and couldn't enter the country due to covid so wasn't even in stock! I asked for a refund which I was told would take 2 weeks, a month later and still no refund.

TERRIBLE !!!! DO NOT ORDER FROM THEM ! THEY TOOK MY MONEY BUT DID NOT SUPPLY THE ITEM. 5 MONTHS AND STILL NO REFUND

Ordered a playhouse for my granddaughters birthday and saw the 3-5 working days delivery so ordered it and paid but my own fault didn’t read the delays note , after a week I rang them and spoke with customer service . I explained it was for a specific date and we arranged to review the situation a week later . I rang again after another week and there was no answer , 5 mins later they rang me back and we cancelled my order and he assured me my refund would be with me in approx a week. 3 days later it was in my bank , can’t fault them . My only advise is read the covid delays.
Would definitely order again from them they have some great stuff

Awful!! Have been chasing for a refund for months!! Ordered in feb and still nothing!!

DO NOT USE THIS PLACE!

Ordered in Feb, still waiting for delivery and/or refund.

Terrible will never use again!

Ordered in January still waiting for delivery