Springfields Outlet Shopping & Leisure Reviews 

8
TrustScore 3 out of 5

2.8

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Company details

  1. Outlet Mall
  2. Outlet Store
  3. Shopping Mall

Written by the company

Springfields is a leading retail and leisure destination in the East of England. Celebrating 19 years of welcoming guests, Springfields offers the perfect day out for fashion, food and family fun. Springfields is home to more than 55 premium and high street brands for men’s, women’s, kids and home, including Cadbury, Clarks, Jack Wills, Joules, Levi’s, M&S Outlet, Next Outlet, White Stuff – plus more. All offer up to 60% off normal retail prices.


Contact info

2.8

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(8)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Just love springfield their cafes shops…

Just love springfield their cafes shops and outside garden so lovely cafes do really good food and drink good prices great shopping expensive though for clothes shopping but lovely staff great places to eat and drink great selection

24 July 2024
Unprompted review
Springfields Outlet Shopping & Leisure logo

Reply from Springfields Outlet Shopping & Leisure

Thank you for your review Lisa, we are delighted to hear you had a great visit and we look forward to welcoming you again soon to Springfields Designer Outlet & Leisure.

Rated 2 out of 5 stars

No chance to pay with cash.

I was deprived of my right of choice to pay for parking with cash. I find it insulting.

9 April 2025
Unprompted review
Springfields Outlet Shopping & Leisure logo

Reply from Springfields Outlet Shopping & Leisure

Thank you for your review. Should you require assistance during your visit please attend the Information Point where a member of our team will kindly assist. Please note however our car parks are cashless which is stated on signage upon arrival to Springfields. We look forward to welcoming you to Springfields Designer Outlet & Leisure again soon.

Rated 1 out of 5 stars

Dog's not welcome

We traveled 20 miles for a family day out to springfields shopping centre, we always take our small dog as usual to the outside shopping centre's and was told to leave as we could not take our dog anywhere on the precinct, we don't expect to take our dog into the shops as one of us always waits outside with her, it's such a shame that they don't allow dogs on site as they have now lost our custom, we'd rather go to Stamford from now on.

30 March 2025
Unprompted review
Springfields Outlet Shopping & Leisure logo

Reply from Springfields Outlet Shopping & Leisure

Thank you for your review. For the safety and enjoyment of all customers, dogs are not permitted in the mall or gardens, this policy is also on our website. We look forward to welcoming you to Springfields Designer Outlet & Leisure again soon.

Rated 1 out of 5 stars

Gift voucher refund

I bought a gift voucher from this place 19th april but did not get it as customer care office was closed on the day I was to collect it due to the customer care person being off ill, we had telephone calls and I was to receive my money back this was 4 weeks ago but still not received my refund also emailing them but just getting ignored.please do not buy any vouchers from this place they are not to be trusted.

19 April 2024
Unprompted review
Rated 2 out of 5 stars

Full of 'Made in China' items.

Lovely outlet centre with plenty of shops and coffee bars, spoilt by the garden centre which sells nearly everything, but most of the items for sale are made in China...This does not support British Companies and we will therefore not be shopping there any more.

4 November 2020
Unprompted review

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