Good selection of cheap products but the delivery and returns policy is well behind the times. £4.99 for click and collect in store is just wrong and also to return an item costs well over the odds. M... See more
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Company details
About Sportsdirect.com
Written by the company
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are shown GMT)
Contact info
Unit A, Brook Park East,, NG20 8RY, Shirebrook, United Kingdom
- www.sportsdirect.com
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Quick easy usage on line and fast…
Quick easy usage on line and fast delivery end product perfectly packed
I’ve paid £11.99 for next day delivery…
I’ve paid £11.99 for next day delivery and my items not been delivered
Helpful staff
Helpful staff, knowledge of products is outstanding, sharing the process of ordering stock and returning policies.
the item never arrived (august 10) and…
the item never arrived (august 10) and no one bothers to reply to my inquiry to its whereabouts. pathetic behaviour by your company and the delivery company.
AVOID. RETURN FEE OF £4.99 not clear
Trainers say go up if half a size. Did what was advertised but came up huge. No mention that there is absolutely no way of returning without paying £4.99. They will not even allow a refund to a local store. Will not use these again now.
Everi said they was going to deliver…
Everi said they was going to deliver today 26.8.26 in-between 1pm & 2pm there was myself and 2 other people in the house with dogs there was no knock at the door and not a message saying they couldnt deliver today no one was in but looks like they didnt take no effect to deliver to my house
Always Great Experience!
£10 FOR NOTHING
Late delivery paid for next day delivery leaving this review 3 days after ordering which was a normal working Monday and as of yet no parcel delivered paid extra for nothing delivery times been updated by driver twice and still hasn't turned up he either needs to find another job or has the same size feet as I ordered
I don't like that you have to pay the…
I don't like that you have to pay the same delivery charge for home, collection point or in store! The product has arrived and the product size 3-4 is smaller than the 2-3 I already have and I can't return it to store. There are 4 different numbers in the sticky back 'receipt' in he package - no idea which is order number
Paid for next day after last experience…
Paid for next day after last experience wasn’t the best and guess what still not arrived delivery 11/12 am now 18/30 still no messages to arrival time!!!!
So order some trainers for pe for my…
So order some trainers for pe for my daughter and to let me order and them to send me and email saying out of stock but still took money so had to order some others to pay for again. Delivery charge at £4.99, to then have the trainers delivered and they are too small for daughter no issue but to return I have to pay again £4.99. disgusting. No wonder the trainers are slightly cheaper they get it from postage and returns.
No choice for delivery company. And also £4.99 for home delivery & store.
Absolutely shocking service. Ordered over 1 week ago, and paid £4.99 for the worst delivery company ever, Evri, and it’s still not arrived. No option for a different delivery company, unless you pay £12 for next day… and it’s also £4.99 for store delivery. Disgraceful. And they also have the cheek to ask for a review before the package has even arrived.
Poor delivery service they delivered to…
Poor delivery service they delivered to the wrong address again
Great experience
Great experience, easy to order and fast delivery! Very pleased with all items , thank you Sports Direct
Please don't buy online from them
Please don't buy online from them. If you buy and anything goes wrong or you need assistance from a live human being, then all the best to you.... I'm sure is easier to get in touch with an Alien than an customer service agent from Sports Direct.
Charging £4.99 for delivery and even if…
Charging £4.99 for delivery and even if you pick up in store, total rip off!
Items were delivered into my bin
Items were delivered into my bin. Unprofessional and downright unhygienic. No attempt to knock. Very strange experience given the £4.99 delivery charge.
Still not received the delivery
Still not received the delivery. It said delivery attempted and then will try the next working day. Three working days later it still has not been attempted to be delivered. No communication about this. I think the parcel is now lost.
Great company to order from
The order process is simple and I always receive my parcels when I expect them. I have found the items to be true to their pictures and of the quality I expect too.
I have only had to return an item once as they were too small and found the return service straight forward.
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