Spoonflower Reviews 1,567

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the unique and extensive selection of designs available for fabrics and wallpapers, often finding exactly what they need for their projects. Many appreciate the quality of the products, noting that orders often arrive quickly and the prints and colors are as pictured. Reviewers also highlight positive experiences with customer service, describing it as helpful, responsive, and quick to resolve issues. However, some people were dissatisfied with the pricing, finding certain products to be expensive. There are also mentions of inconsistencies with product quality, such as wallpaper not lining up correctly or colors not matching what was advertised. A few customers experienced issues with order accuracy, receiving incorrect items or colors, and some found the customer service difficult to reach, particularly due to the lack of a phone number.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality. Many customers express disappointment with issues... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers express disappointment with product... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported positive outcomes, such as... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some reviewers praise the helpfulness and... See more

Price

Reviewers mention negative feedback about price. Many customers express dissatisfaction with the high cost of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more

Company replied

Rated 4 out of 5 stars

Ordered some pillow covers, pillow inserts, and 2 panel curtains recently. Orders arrived quickly and the prints/colors are exactly as pictured. Not crazy about the pillow inserts, though and the curt... See more

Company replied

Rated 5 out of 5 stars

Questions are always answered in a timely fashion!! The fabric prints you buy and sew with won’t be seen in your neighbors’ houses. What I mean is this - their patterns are very unique and one- of -... See more

Company replied

Rated 5 out of 5 stars

I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found... See more

Company replied


Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Fabric Store

Written by the company

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Lovely fabric, very pleased!

I have received my 2 orders of 5 pieces of fabric. All are beautiful! Exactly as picture on website. They all washed beautifully and are now ready to start my quilting project. A few concerns, mostly as an inexperienced Spoonflower shopper~the fabrics are beautifully printed, however, width is about 1/2 inch narrow~36" print is only 35.5" and length is also short about a half inch on all 5 pieces. This might be an issue if you are being economical on your quantity. Also, I purchased a 1 yard of 116" wide, instead of 3yards of 36, as more cost effective, however, the fabric is directional, so it might make a difference on another project but will be acceptable for current project. Lesson learned. All in all, great quality, and I am very happy with my purchase! Also, in spite of the terrible weather, my order was delivered pretty much as expected. Kudos on that feat!

31 January 2026
Unprompted review
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Reply from Spoonflower

This is helpful feedback, Kate, in terms of expectations and how we deliver. Happy to share with our team so that we may keep it in mind as we continue to evolve and make continuous improvements. Glad to hear you were happy with your fabric in the end. Happy creating!

Rated 5 out of 5 stars

New Biz Rates Spoonflower A+

I have just started a new biz. Decided to go with Spoonflower fabrics due to their excellent selection of various types of fabrics, special discounts, and excellent customer service. One of their CSR’s was most helpful when one major shipping company dropped the ball.
Thanx, Charming Chariot Design

23 January 2026
Unprompted review
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Reply from Spoonflower

Thank you so much, Jill! We appreciate our business customers and if you have any questions or concerns as you continue to build your new business, please feel free to reach out to our team any time.

Rated 2 out of 5 stars

"guaranteed shipping" incredibly misleading

When you pay extra for guaranteed shipping, it should give you a guaranteed ARRIVAL date, not ship-out date, as that's how every other retailer works and guaranteeing the date of shipping is naturally confusing. Ordered something that had guaranteed shipping for January 29th and thought that meant it would be here then, but I was sorely mistaken, as it barely shipped out the day before. Why even spend extra?

29 January 2026
Unprompted review
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Reply from Spoonflower

Hi Alisha. Thank you for sharing your feedback with us and we are sorry for the shipping confusion. We try our best to share details about our print turn times and delivery methods in our help article, but if you ever have any specific questions, please reach out to our customer support team. https://support.spoonflower.com/hc/en-us/articles/204444710-Shipping-Rates-and-Delivery-Options

Rated 5 out of 5 stars

Lots of choices!

I’ve ordered both fabric and wallpaper and I love it! The Essex Linen is great!

30 October 2025
Unprompted review
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Reply from Spoonflower

Thanks, Shelly. We love our relatively new Essex Linen. So many apparel options with it!

Rated 5 out of 5 stars

Just the fabric I was looking for

Just the fabric I was looking for.
Reasonable pricing and it should ship in 5 days

27 January 2026
Unprompted review
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Reply from Spoonflower

Thank you for the review and enjoy the fabric!

Rated 5 out of 5 stars

Exquisite

Questions are always answered in a timely fashion!! The fabric prints you buy and sew with won’t be seen in your neighbors’ houses. What I mean is this - their patterns are very unique and one- of - a -kind.. I have sold several houses using their fabrics in bedding and window treatments and always get wonderful showings!!

27 January 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing, Leslie. What a great way to make your houses stand out- I am sure they look so inspiring!

Rated 3 out of 5 stars

Horrible Company

I’ve ordered from Spoonflower several times but will never use them again. The wallpapers were expensive but OK. Of the 4 fabrics I’ve ordered from them (I know, it took 4 times!) I’ve never used any of them. The first 3, I just sucked it up because they do not honor returns and I knew that. This last time, I was hopeful (obviously) that their fabric description was accurate. IT WAS NOT! What they call velvet has NO upright nap, it just lays flat. It was NOT velvet. After trying to reason with their “customer service” all I received were arguments about how I was wrong. I had planned to upholster an antique chair. I wouldn’t even use this cheap piece of crap on a pillow. Despite being a repeat customer, their policy is to tell you to “suck it”.

15 January 2026
Unprompted review
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Reply from Spoonflower

Hi Tala. I am unable to find an order or communication linked to the name shared here so I am unable to confirm what may have been communicated. Generally speaking, our return information can be found here: https://support.spoonflower.com/hc/en-us/articles/204444690-Returns-and-Exchanges If you feel that this is incongruent with your experience, please feel free to reach out to us again- thank you.

Rated 5 out of 5 stars

As a designer & customer of Spoonflower

As a designer for Spoonflower and as a customer who buys fabrics from
Spoonflower I am always very happy with their products and the customer service! The fabrics are beautiful quality and once when I had an issue thé problem was rectified very quickly.

25 January 2026
Unprompted review
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Reply from Spoonflower

Thank you so much! We hope you continue to enjoy our fabrics and feel free to reach out to our team any time.

Rated 5 out of 5 stars

I had purchased a piece of fabric last…

I had purchased a piece of fabric last year. I wanted to use it in a baby quilt but I couldn’t be sure of the shade of blush pink used in the fabric. I contacted Spoonflower for advice. They asked for a pic of the fabric and I was so pleased with the results. Within 24 hours I was sent by email several types of patterns and ordered what I needed. I can’t tell you how easy it was, how great full I was for the quick service and I will always be a return customer to Spoonflower. Plus the fabric is such great quality.

19 January 2026
Unprompted review
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Reply from Spoonflower

Thank you, Beth! Our customer support team has so much fun with these types of inquiries. So glad we were able to find just the right design for your special project. Please feel free to share photos of the finished quilt! We would love to see how it turned out.

Rated 5 out of 5 stars

Always Great!

I’ve consistently had a great experience with Spoonflower. The print quality is beautiful, orders arrive as expected, and their customer support is genuinely helpful and responsive. It’s clear they care about both their products and their customers.

Prepasted is the best wallpaper for DIYers, so easy to put up and take down. I also love Organic Cotton Sateen for quilting, and all the Linen options for apparel. I can't stop buying tea towels and throw pillows - it's a problem!

23 January 2026
Unprompted review
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Reply from Spoonflower

Thank you, Sally! We completely understand the "problem" of not being able to stop purchasing pillows and tea towels. There just always seems to be a need. Enjoy!

Rated 5 out of 5 stars

GREAT customer service GIANT selection!

I ordered over the weekend and had to change my order. Unfortunately, they were closed and I couldn't get through to anyone. I did, however, leave an email message. The morning they opened, I received an email and my issue was resolved! Great selection, GREAT customer service! I WILL DEFINITELY use this company again.

20 January 2026
Unprompted review
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Reply from Spoonflower

Hi Bonnie! Lovely to hear that you will be ordering with us again. Our sweet little customer support team is based in the USA and we endeavor to be available as much as we can. If we are offline, we catch up pretty quickly once we are back. Thank you for your understanding and we hope you enjoy your fabric!

Rated 5 out of 5 stars

Their quick response in solving my…

Their quick response in solving my shipping address delivery. Being in a remote location the US post office does not deliver to your residence in my area. If your shipping address does not include you post office box # they return pkg to buyer. I forgot to put my Box #., it was my mistake. Spoonflower, quickly responded and mailed the order to me at their expense! Wow, thank you

15 January 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing, Susan. Shipping can be quite tricky, especially for our more remote customers, but we want you to receive what you ordered and we printed! Enjoy!

Rated 5 out of 5 stars

Had a little hiccup with my order and…

Had a little hiccup with my order and customer support was so nice and VERY helpful. The print on my sheets are perfect! You can tell they use a very good quality printer on their fabric.

14 January 2026
Unprompted review
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Reply from Spoonflower

So glad to hear we were able to resolve the issue, Madison, and that you are delighted with your sheets! It's lovely to see all of the designs come to life with our printers. Enjoy!

Rated 5 out of 5 stars

Wallpaper

I ordered the prepasted wallpaper from Spoonflower for my home office and love how it turned out! The order arrived quickly, and the wallpaper was easy to use. My husband and I were able to complete the entire wall in just a few hours. The overlap made hanging it really straightforward, and the final result looks absolutely gorgeous. I’m so impressed with the quality and ease of installation!

12 January 2026
Unprompted review
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Reply from Spoonflower

Thanks, Jenny! It's amazing how transformative a wallpaper project can be. We hope you continue to enjoy and feel free to share photos with us any time.

Rated 1 out of 5 stars

Won't order there again

I wanted to order a golden colored cotton fabric. What I received was a yellow fabric with white, faded lines in it.

1 October 2025
Unprompted review
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Reply from Spoonflower

Hi there! I am only able to find orders that were shipped to this name from 2024 or prior and they don't seem to align with what you are describing. Nor am I able to find a communication related to this issue. Please reach out to our customer support team if the fabric you received does not match what is shown on our site and they would be happy to help you from there. Thank you!

Rated 2 out of 5 stars

I am an artist on Spoonflower and have…

I am an artist on Spoonflower and have not achieved adequate sales. They seem to be lacking knowledge with regards to sales tax and 1099 issuance as well. There platform also lacks features available on other platforms such as image adjustments (product placement) and design library or shop image arrangements. I had hoped that the Shutterstock purchase of Spoonflower would have improved but I have not seen any improvements.

30 December 2025
Unprompted review
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Reply from Spoonflower

Hi Priscilla! I see you are an artist on our site and it appears you have communicated with our customer support team pretty frequently this year. There are lots of things you can do to help promote your designs for sales on our site as shown here: https://support.spoonflower.com/hc/en-us/articles/204444530-Promoting-Your-Designs-on-Spoonflower-and-Social-Media I also see that you currently have an inquiry regarding taxes and our artist advocate will continue to help you from there since it is specific to your account. Regarding the site feedback- I have passed that along to our team! Thank you!

Rated 2 out of 5 stars

Wallpaper came in early but the color…

Wallpaper came in early but the color was misleading. The wallpaper I ordered was supposed to be a dark army green and the wallpaper that got delivered is more of a lime green. Very frustrating considering they don’t allow returns so now I spent a lot of money on a wallpaper that isn’t even the color they advertised and I’m stuck with it. Bad customer service.

23 December 2025
Unprompted review
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Reply from Spoonflower

Glad to hear our wallpaper arrived sooner than expected. I am unable to find an order affiliated with the name shared here, however, color can translate differently from screen to print and substrates can skew color slightly as well. We are always happy to help if there has been a print issue, so please feel free to reach back out if that is the case!

Rated 2 out of 5 stars

Help with badly colored velvets

Help! I hope Spoonflower replies to me. I have been a Pro customer for about eight years, buying lots of fabric and wallpaper, spending lots of money. I have several hundred designs. People LOVE my beautiful, colorful velvets. Starting about five or so months ago, almost every order I have placed for velvets has been badly discolored. These are all patterns I have previously printed and now vary radically from before, to the extent that they are unusable. Help with this has been very slow, weeks if not months going back and forth via email, and nothing is still resolved. It is impossible to actually talk with anyone. I run a professional business, depending on Spoonflower for what has been great product, and this just isn’t acceptable. I need an artist advocate or a Pro help representative who has the ability to really help, not just basically say too bad in a somewhat pleasant way.

I see your reply, Spoonflower, and I am trying to provide you with detailed information so that you can help me, but it says the link has expired. I would love a new link since you responded less than 12 hours ago. Thank you.

10 December 2025
Unprompted review
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Reply from Spoonflower

Hi Long Time Customer - we absolutely want to help you out, so I have asked for more information so that we may reach out to you from there. Thank you!

Update to say we are unable to request information again- According to TrustPilot it says: They have until Monday, December 15 at 5:00 PM to respond.

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